| Mail |
You might also like: WoW Insider, Joystiq, and more

Posts tagged technical-support

Aion 24/7 GM support 'coming very soon'

Aion has a lot of great qualities, although one of the biggest issues in-game towers above pretty much any others: 24/7 in-game GM support. Whether it's gold spammers, bugs or some issue that goes above and beyond asking for help in guild chat -- constant GM support is essential for happy customer...

Continue Reading

The Daily Grind: Should free/trial accounts get less support?

Some games offer two tiers of membership, free and premium. Some are free-to-play with microtransactions. Some are subscription-based, but have free-trial periods. Customer service and technical support costs the same whether someone's paying or not, though. Should the free-trials and free users ge...

Continue Reading


Featured Stories

Engadget

Engadget

Joystiq

Joystiq

WoW Insider

WoW

TUAW

TUAW