Posts tagged quality-assurance 
TERA exalts its game testing team
"You'll probably never see our names until you read the credits, but we have one of the most important jobs in game publishing," writes Scott James Magner. He heads up the "unsung heroes" of the TERA development team -- the game testers -- and he's written up a few fun insights into the ...
EVE Spotlight: An interview with CCP Zulu
EVE Spotlight is a new bi-weekly feature in which we interview prominent members of EVE Online's player community or development team. Twice each month, we'll be shining the spotlight on a player or developer who has a significant impact on EVE to highlight the efforts of EVE's most influential ...
The Daily Grind: What would your MMO dream job be?
I'll be Frank and you'll be Ernest, and we'll both admit that we as players have the tendency to be armchair game designers. No, no, don't deny it; it just makes you look defensive. If there's a single theme that pervades every official MMO forum out there, it's that the players think they know ...
Peek inside Lord of the Rings Online's QA team
Working on a QA team is simultaneously one of the more important and least glamorous parts of any game's development. On the one hand, QA has the important job of trying to make sure that everything plays smoothly and correctly; on the other hand, a QA team has best done its job when there's very ...
Anti-Aliased: A Cryptic opinion
So, wow, what a set the last week and a half has been. There seems to be a very strong theme going on in my inbox recently, and that's, without a doubt, Cryptic Studios. I've read unflattering comments about my integrity as a journalist, the usual statements of how this site is Cryptic's lapdog due ...
The many faces of Community Management
Have you ever submitted a bug report, petitioned a GM or posted a message on an official forum? If so, then you've interacted with a game's community team in one way or another. This is probably not news to you, but were you aware of the distinct departments that make up a community team and how ...
EVE dev blog charts much improved customer support experiences
Long petition queues, particularly related to expansions, has long been a problem in EVE Online. These long waits may very well be a thing of the past, according to GM Nova, Senior Game Master for EVE Online. GM Nova's latest dev blog, "Such stuff as dreams are made on," deals with the deployment ...
Meet Champions Online's Q&A lead
Say hello to Alan Salmassian. He's the man in charge of ridding Champions Online of those pesky code bugs everyone hates encountering. Sure, it may not be the most glamorous job on the team, but it's definitely got some benefits. We're not sure what those benefits are -- presumably you get to laugh ...
