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Posts tagged player-ban

Age of Conan: Senior CSR responds to the recent mass banning

Customer service in MMOGs leaves a lot to be desired. Normally you get a ticket, and you wait with ticket in mind, and your issue normally isn't resolved until your mind is lost. The petty bug that caused an item to disappear or quest reward isn't unheard of in EverQuest or World of Warcraft, but...

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