Posts tagged petition 
Sony Online Entertainment issues an official response to Star Wars Galaxies petitions
The news that Star Wars Galaxies will soon be shutting down has been met with quite a bit of sadness from the players, for understandable reason: The game has just recently hit its eight-year anniversary and remains a large and unique game in many respects. Players had banded together to start a ...
EVE Spotlight: An interview with GM Guard
EVE Spotlight is a new bi-weekly feature in which we interview prominent members of EVE Online's player community or development team. Twice each month, we'll be shining the spotlight on a player or developer who has a significant impact on EVE to highlight the efforts of EVE's most influential ...
EVE Evolved: Downtime deployment debate
Earlier this week, an explosive argument broke out in the EVE Online community. Following an extended server downtime, it became known that Reddit-based alliance Test Alliance Please Ignore had used the server downtime to protect the deployment of 14 territorial claim units. Ordinarily, these claim ...
Massively's Community Detective, Issue #5: Vanguard - Saga of Heroes
Much has been written around the MMO blogosphere regarding SOE's Vanguard: Saga of Heroes. From its troubled beginnings as a not-quite-ready-for-launch title, to fledgling Sigil Games Online's financial difficulties, to lead designer Brad McQuaid's well-publicized struggles with management and ...
Massively's Community Detective, Issue #3: Aion
"There is currently a wait of about five days from the time you sent your request. We will continue to do all we can to reduce the wait time." So says a portion of the support email we received from NCsoft over the weekend while preparing the notes for this week's issue of Community Detective. ...
EVE Online forum revamp may lead to disappearing threads
The last week or so in EVE Online has seen the forums set ablaze with Ghostbusters references, but now it may be some threads which are disappearing. CCP Wrangler posted a note about this today on the EVE site, reminding us of a dev blog from August, Forums Refined, which had stated that some ...
Reporting gold spammers in WAR now easier than ever
The gold seller scourge has fallen upon Warhammer Online, as you've likely noticed. But Mythic Entertainment has taken some rather extreme measures to silence the incessant spamming. To help reach that goal, they're making it easier for players to report gold selling activity and harassment. In ...
EVE dev blog charts much improved customer support experiences
Long petition queues, particularly related to expansions, has long been a problem in EVE Online. These long waits may very well be a thing of the past, according to GM Nova, Senior Game Master for EVE Online. GM Nova's latest dev blog, "Such stuff as dreams are made on," deals with the deployment ...
CCP Games outlines GM hierarchy in EVE Online
The latest EVE Online dev blog comes from GM Zhainius, who writes about customer support at CCP Games. Over the 5 years EVE Online has been running, the GM staff has answered millions of petitions in addition to writing articles and guides. But their work is typically in the background; it's the ...
