Posts tagged linda-carlson 
GDC 2012: The Tattered Notebook attends Brasse's community panel
What do dwarves and Monty Python have in common? They both feature prominently in Linda "The Brasse" Carlson's GDC 2012 talk about the front lines of the SOE community relations team. Given the recent roller coaster ride of the ProSiebenSat.1 deal and the turmoil on the forums that followed, I ...
PlanetSide 2 hosting a webcast on Thursday
PlanetSide 2 is certainly in the minds of several longtime fans of the original, but thus far we know very little about how the game will actually play. Luckily, Sony Online Entertainment is going to start breaking the metaphorical radio silence, and things are kicking off on the right note via a ...
SOE's Fan Faire 2012 moving to the Fall
It's never too early to start planning for next year's convention season, and Sony Online Entertainment has announced that its annual Fan Faire get-together is vacating its traditional summer slot starting in 2012. SOE's Las Vegas shindig will move to the Fall, and the company is currently ...
The Guild Counsel: A chat with Linda "The Brasse" Carlson
By night, she's the impeccably-dressed, bearded dwarf that MCs Fan Faires and never turns down a good pint of ale. But by day, she's the Community Relations Director for SOE, and she dons several different caps as part of her job with the company. At Fan Faire, she took the time to speak with ...
SOE Fan Faire 2011: Community address highlights
As the lights dimmed and a certain familiar bearded dwarf took the stage, SOE's Fan Faire officially got underway. After a hearty welcome from SOE Community Manager Linda "The Brasse" Carlson, fans were treated to some highlights of what to expect from the panels and events of the coming weekend ...
Sony Online Entertainment issues an official response to Star Wars Galaxies petitions
The news that Star Wars Galaxies will soon be shutting down has been met with quite a bit of sadness from the players, for understandable reason: The game has just recently hit its eight-year anniversary and remains a large and unique game in many respects. Players had banded together to start a ...
SOE working on a "make good plan" for its customers
In the wake of the uproar following Sony's announcement regarding customer data theft, the company has continued working to repair the damage and communicate with its customers. The latest information includes an FAQ on the incident as well as another announcement from Linda "Brasse" ...
SOE acknowledges "external intrusion" responsible for website downtime
Sony Online Entertainment has acknowledged an issue that has caused its MMORPGs and game-related websites to be sporadically unavailable since Thursday, April 21st. SOE's Linda "Brasse" Carlson posted on the EverQuest II forums late last night, attributing the trouble to "an external intrusion." ...
EverQuest becomes ever after: A talk with Linda Carlson of SOE
When it comes to getting involved with community, Sony Online Entertainment's Director of Global Community Relations Linda Carlson knows it well. Most often seen tromping around conventions dressed as her beer-craving Dwarven alter-ego Brasse, Carlson was a fixture at SOE's Fan Faire events and ...
PAX East 2010: Community manager panel
Community managers are the very definition of a paradox. They're some of the most public faces of the game, yet their role is often least understood. They serve many masters -- developers, players, marketing, press -- and are beholden to all of them at once. They're often on the blunt end of ...
