Posts tagged knowledgebase 
Behind the Mask: A community guide to Champions Online
Behind the Mask is the new Massively column devoted to everything you might want to know about Champions Online. Fortunately for Massively readers, the guys at UNITY have given me the go-ahead to declassify my stories as a super-powered operative. As a result, we'll be giving you the down and dirty ...
How do you support players that don't trust your support?
Let's face facts -- people don't like admitting that they don't know something or need help. They'd rather hammer at the problem until they solve it themselves, or they'd rather ask a trusted friend for help. Kids are super guilty of this, as they'd rather not tell an adult when they can't do ...
