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Posts tagged happiness

Scott Hartsman: 'Happy customers stick around longer'

"Here's the overall philosophy behind all this: Happy customers stick around longer," Scott Hartsman said in an interview with Gamefront. "That's what we think. That's the beginning and end of it." It may seem like common sense, but for Hartsman and the team at Trion Worlds, it's a lesson they...

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The Daily Grind: When has an MMO bolstered your spirits?

We've all had those days. You're sitting in traffic for hours on your way to work, you have a huge pile of things to do when you get there, you stub your toe and scrape up your arm. Even when you get home, the house is a mess and you're exhausted. Then you log in to your favorite game, and you...

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