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Posts tagged compensation

World of Warcraft apologizes and compensates for Warlords of Draenor issues

Blizzard is so, so sorry for the expansion launch issues -- and it is trying to make things right. This is the word from World of Warcraft Executive Producer J. Allen Brack, who issued a public mea culpa on the forums for the problems with Warlords of Draenor's launch. "The quality of the conten...

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City of Steam: Arkadia outlines compensation package

Last week, Mechanist Games assured that returning City of Steam players would be compensated as the company worked to restore fans' faith in the title. Today, the studio released the details of that compensation. For early supporters, the in-game currency will be refunded using the scheme that was ...

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Mechanist Games working to restore faith with City of Steam's community

Mechanist Games will be taking actions to "restore faith" by those affected from City of Steam's impending shutdown and rebirth as City of Steam: Arkadia. The studio announced three initiatives to draw back players. First, it will be recharging alpha and beta supporters' Electrum, although it do...

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Lost your Grand Theft Auto Online character? Have some money instead!

For all the problems of online games, there's a certain assumption that your character is safe no matter what technical problems might hit the server. Sure, Grand Theft Auto Online has had some growing pains, but if your character vanishes for some reason you can still -- wait, no, apparently your ...

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LotRO starts beta test for Helm's Deep, talks Burglar changes

Lord of the Rings Online has begun the closed beta test for Helm's Deep, Turbine announced on Facebook last night. "Invites have already been sent, so make sure you check your spam filters," the studio notified fans. As the expansion contains changes to all of the classes, the team released the ...

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Webzen puts Arctic Combat on ice

Longevity in free-to-play games is odd. Some seem to last forever while others barely make it to one year. Arctic Combat was well on its way to the one-year mark after launching in December of last year, but Webzen has announced that the game will be closed completely as of September 2nd. The gradu...

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Marvel Heroes compensates for early access delay

Gazillion is looking to make amends with early adopters of Marvel Heroes who possibly experienced severe connection issues this past week. The studio laid out a plan to compensate those who had purchased a founders pack and expected to get in on the action prior to the game's official launch. Ul...

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Defiance hands out compensation package to players

Defiance players are in for a little treat for their patience during a tumultuous opening week. Trion Worlds acknowledged the various issues that the game and its community have gone through, and thus the studio has put together a gift package as a way to thank customers for their patronage. C...

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Wizardry Online compensates players for performance issues

For those put out by Wizardry Online's performance issues as of late, SOE has posted assurance that the worst is behind everyone: "Our engineers have been working tirelessly to address the issues and we're confident that you will have a better experience now." The studio is offering compensati...

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Warhammer Online: Wrath of Heroes is shutting down next month

Mythic's experiment in turning Warhammer Online into a microtransaction-flush MOBA has failed. The studio announced that Wrath of Heroes will be closing on March 29th. Wrath of Heroes went into open beta in late 2011 and never officially released. Producer James Casey wraps things up with a fe...

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