Posts tagged community-management 
GDC 2012: The Tattered Notebook attends Brasse's community panel
What do dwarves and Monty Python have in common? They both feature prominently in Linda "The Brasse" Carlson's GDC 2012 talk about the front lines of the SOE community relations team. Given the recent roller coaster ride of the ProSiebenSat.1 deal and the turmoil on the forums that followed, I ...
Blizzard tells Diablo III fans to lower their expectations
Are you eagerly awaiting Diablo III's eventual release? Well, perhaps you shouldn't be quite that eager. Community manager Bashiok recently made some comments in a thread on the official forums expressing some concern that players are getting too excited about the potential of the game and that ...
Reid on Reddit: SWTOR fans ask him anything and everything
"Ask me anything." That's a dangerous command for anyone to issue, nevermind the community manager of the hottest new MMO on the block. Yet that's just what Stephen Reid said today to the Star Wars: The Old Republic community on Reddit, and the length of questions and answers would make for a ...
GDC Online 2011: CCP talks community management
As we all know, every MMO has its share of crises. They can range from an unpopular game nerf to bugged content to full-out server meltdown. Ironically, CCP Community Manager Valerie Massey submitted her plans for a GDC Online talk the day before, as she put it, "all hell broke loose at CCP." ...
EverQuest becomes ever after: A talk with Linda Carlson of SOE
When it comes to getting involved with community, Sony Online Entertainment's Director of Global Community Relations Linda Carlson knows it well. Most often seen tromping around conventions dressed as her beer-craving Dwarven alter-ego Brasse, Carlson was a fixture at SOE's Fan Faire events and ...
Free for All: An insight into Istaria's indie development
Last week I was able to hand off some questions to Amarie, the Community Manager for Virtrium and Istaria: Chronicles of the Gifted -- the game formerly known as Horizons. While the game might be getting a little long in the tooth, it's important to note that development is still a priority and ...
NYCC 2010: Our interview with FFXIV's Sage Sundi and Yasu Kurosawa
If there were an award for the most controversial game on Massively, that award would probably have to go to Final Fantasy XIV. It's a game with a very different approach to many of the elements that are considered de rigueur for MMOs, which has produced a great deal of affection from some players, ...
Sean Dahlberg moves on to Faxion Online development
For some of our readers, the idea of managing the community for Star Wars: The Old Republic would be a dream job. (How well this lines up with understanding what community managers actually have to do is debatable.) Sean Dahlberg, however, has apparently decided that he's had quite enough of that ...
Making it as an MMO blogger: The community manager interviews part 2
If you enjoyed our community management feature from yesterday, we present you with part 2! What level of honesty should bloggers have regarding the benefits and flaws of your game in balancing the interests of the readers and the interests of your company? David Bass: Bloggers should always be ...
Making it as an MMO blogger: An interview with top community managers
Ahh, that eternal debate about what differentiates a gaming blogger from a gaming journalist. We could go on and on about specifics on both sides, but the fact is, we all have the same goals in mind: writing about what we love. Ravious at Kill Ten Rats approached us with an idea he's been ...
