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Posts tagged billing

Billing issues hitting Warhammer Online and Dark Age of Camelot

Even when everything's going just fine, monthly billing in an MMO brings up the problems of players feeling entitled to quite a bit of free content and getting rather annoyed if it's not forthcoming. It also raises questions of how badly you really want to play the game in question. Luckily for...

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Warhammer Online streamlines trial transition

It's been a while since Warhammer Online moved to an unlimited free trial, allowing players to experience the Tier 1 game without any time restrictions. It seems to have been a pretty good move for the game, and they're obviously happy enough with how it's been going to sweeten the deal for trial...

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A Decade of Divination...

My first writings here at Massively were a look back at the last ten years of MMO gaming, much of which I'd taken some small part in, and a comparison of how early MMOs had been then, against how they seem to have shaped up today. I expect if I was going to grow out of these things it would have...

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Ryzom reverting to paid subscription

Ryzom, originally slated to be shut down, was saved from going offline by Winch Gate Property, Ltd. From there, there have been two large updates to fix bugs and add new features to the game over the last 8 months. Now, the team behind Ryzom have let us know that they're ready to move the game...

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Ryzom switching to billing 'soon'

While the players of Ryzom have enjoyed playing for free for the last while, it appears that the time is approaching for that to end. An announcement on the Ryzom forums indicates that they're working on changing the game back over to being under a pay-to-play monthly subscription. After initially...

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A copy of Darkfall: More evasive than a cheetah on speed

Darkfall may have launched, but that doesn't mean you're going to be able to get your hands on it. The team at Aventurine is still holding a tight grip over the game's population and the sale of the game through the online store. Each day, the store is opening at an unannounced time to offer a...

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Linden Lab misuses Reuters employee credit card

What's worse than having a service provider slap a fat charge on your credit card that's not supposed to be there? It's having it happen a second time, after they've assured you that your credit-card details have been expunged from their records. News agency Thomson Reuters employee, Evan Maloney,...

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Peering Inside: Linden Lab's new billing provider

Some of you may have noticed that your billing for Second Life is no longer being done out of the United Kingdom but is now being done from the USA. Since there was no announcement of a change, we asked Linden Lab about that, back in the first week of January -- especially as it seemed that some...

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NCSoft do the time warp, again

There's no reason stated, but NCSoft are changing their entire billing department's time zone from Eastern Standard Time (EST, -5 hours GMT) to Coordinated Universal Time (UTC, = GMT) starting tomorrow, a difference of about five hours. As it's just a time zone swap, nobody will lose or gain any...

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Hellgate: London, demons in the system

Just a warning to those of you with an active Hellgate: London subscription, or those considering getting one. The moment you unsubscribe to the service, all subscription benefits are terminated instantly -- regardless of how long your subscription was due to last. The cancellation page warns you...

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