Massively http://massively.joystiq.com Massively http://www.blogsmithmedia.com/http://massively.joystiq.com/media/feedlogo.gif Massively http://massively.joystiq.com en-us Copyright 2012 Weblogs, Inc. The contents of this feed are available for non-commercial use only. Blogsmith http://www.blogsmith.com/<![CDATA[Telstra BigPond to shutter Second Life presence in December]]>http://massively.joystiq.com/2009/11/17/telstra-bigpond-to-shutter-second-life-presence-in-december/http://massively.joystiq.com/2009/11/17/telstra-bigpond-to-shutter-second-life-presence-in-december/http://massively.joystiq.com/2009/11/17/telstra-bigpond-to-shutter-second-life-presence-in-december/#commentsFiled under: , , ,

Telstra BigPond (a major Australian Internet Service Provider, with an approximate 50% market-share) has had one of the most popular corporate presences in the virtual environment of Second Life, even including a customer service center staffed eleven hours per day, five days per week. In a nation with expensively metered bandwidth, BigPond even refrained from metering a portion of the data sent to its customers from Second Life. All of this for what has basically been an experiment.

That, however, appears to be coming to a close. BigPond intends to shutter its Second Life presence on 16 December.

Continue reading Telstra BigPond to shutter Second Life presence in December

MassivelyTelstra BigPond to shutter Second Life presence in December originally appeared on Massively on Tue, 17 Nov 2009 12:00:00 EST. Please see our terms for use of feeds.

Read | Permalink | Email this | Comments]]>australiabigpondbusiness-modelscraig-middletonsecond-lifetelstravirtual-worldsTue, 17 Nov 2009 12:00:00 EST<![CDATA[BigPond launches customer service center in Second Life]]>http://massively.joystiq.com/2008/09/01/bigpond-launches-customer-service-center-in-second-life/http://massively.joystiq.com/2008/09/01/bigpond-launches-customer-service-center-in-second-life/http://massively.joystiq.com/2008/09/01/bigpond-launches-customer-service-center-in-second-life/#commentsFiled under: , , ,

Telstra BigPond (a major Australian Internet Service Provider, with an approximate 50% market-share) already has among the most successful corporate presences in the virtual environment of Second Life. Right now, BigPond is in the process of launching a new initiative: A dedicated kiosk where BigPond customers can get support from live staff, both in text and through Second Life's integrated voice system.

The kiosk will be staffed by BigPond customer-service representatives from 11AM to 10PM Monday through Friday, Australian Eastern Standard time.

"Our launch of a dedicated virtual customer service team is an indication of the popularity of Second Life and provides us with another innovative way to continue to give our members award-winning customer service," said BigPond Group Managing Director, Justin Milne -- admittedly that's spinning so fast that a couple magnets and some copper wire would just about allow you to replace the Snowy River Hydro-Electric scheme.

Are you a part of the most widely-known collaborative virtual environment or keeping a close eye on it? Massively's Second Life coverage keeps you in the loop.

Continue reading BigPond launches customer service center in Second Life

MassivelyBigPond launches customer service center in Second Life originally appeared on Massively on Mon, 01 Sep 2008 04:30:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>bigpondbreakingcrystal-davidsmeyerjustin-milnepondi-beachsecond-lifetelstravirtual-worldsMon, 01 Sep 2008 04:30:00 EST<![CDATA[FLS CEO does the rounds at Aussie gaming sites]]>http://massively.joystiq.com/2008/02/17/fls-ceo-does-the-rounds-at-aussie-gaming-sites/http://massively.joystiq.com/2008/02/17/fls-ceo-does-the-rounds-at-aussie-gaming-sites/http://massively.joystiq.com/2008/02/17/fls-ceo-does-the-rounds-at-aussie-gaming-sites/#commentsFiled under: , , , , ,

The CEO of Flying Lab Software, Russell Williams, has been busy promoting the fantastic deal that involves Aussies getting Pirates of the Burning Sea for free, and has stopped in at the Australian branches of both GameSpot and IGN to discuss the finer points of the game.

Both online publications have worthwhile articles, but while IGN's is intended (and named) as a PotBS Primer, the GameSpot interview with Williams focuses on the game's launch in Australia. Williams says that there is no retail launch planned at all for the Australian market, and that PotBS will only be available as a digital download through the aforementioned deal. He also says that there will be Australian servers -- although they won't actually be located in Australia. Check out both of the articles from the links below.

GameSpot: Flying Lab Software on Pirates of the Burning Sea down under
IGN: A Pirates of the Burning Sea Primer

MassivelyFLS CEO does the rounds at Aussie gaming sites originally appeared on Massively on Sun, 17 Feb 2008 13:00:00 EST. Please see our terms for use of feeds.

Read | Permalink | Email this | Comments]]>australiabigpondflsflying-labfreegamespotignpotbsrussell-williamsSun, 17 Feb 2008 13:00:00 EST