Posts tagged apology 
Blizzard issues an apology for the state of Diablo III's launch
OK, have we all gotten the jokes about Diablo III's launch out of our systems yet? Not quite? It's understandable, since the huge and much-hyped launch wound up with a lot of serious problems from the start. Blizzard isn't oblivious to the problems, however, and an official statement from ...
EVE Online's The Mittani issues formal apology for crossing the line [UPDATED]
Sci-fi MMO EVE Online is famed for being set in a cold, harsh universe where no player is truly safe. The line between griefing and gameplay is more subtle in EVE than in many other MMOs. Activities like scamming or Goonswarm alliance's Ice Interdiction operations could be seen as griefing in ...
SOE apologizes for delay of SWG customer loyalty free trials
Many Star Wars Galaxies players were disappointed to find that the free membership trials promised to them by October 15th had not been delivered. Well, Sony's sorry too, but don't worry: The company is making it up to players by... actually activating the free trials this time! An ...
This Week in MMO: Honestly EVE edition
The life expectancy of subscriptions -- and the enormous discussion swirling around it -- is at the forefront of Gamebreaker.TV's This Week in MMO. Massively's own Rubi Bayer joins the crew as they analyze Mark Jacobs' comments on subscriptions vs. free-to-play. Jacobs' blunt labeling that most ...
Returning EVE players receive discount as part of CCP apology
Last week CCP Games proved that it's still an indie studio at heart when CEO Hilmar Veigar Pétursson issued a formal letter of apology to the entire EVE Online community. In the letter, he admitted that development had been purposefully shifted away from the in-space features players ...
CCP Games CEO issues letter of apology to EVE Online players
Just over three months ago, fans of EVE Online looked on in disbelief as the game they loved faced its biggest crisis of confidence since 2007's T20 developer scandal. The long-awaited Incarna expansion was pushed live with no multiplayer environments and only one race of captain's quarters. ...
WAR Executive Producer pens apology for account errors
Unless you've been hiding under a rock for the last two weeks, you've undoubtedly heard the gnashing of teeth that erupted due to Warhammer Online's recent billing issues. Today, Mythic Entertainment's Studio Executive Producer, Jeff Hickman, sat down and wrote a very honest apology letter ...
