This past week on The Republic
, I talked to prominent community members about transparency and broken promises in regard to Star Wars: The Old Republic
. Both Heather
from Corellian Run Radio
agreed that BioWare
's community team has communicated too little and too infrequently with the players and has actually driven people away from the game because of that lack of dialogue.
Also this past week, former Operative Class Representative Snave
interviewed Community Manager Eric Musco
, asking why the community team has been so quiet as of late and why it promised to deliver information by the end of September but it didn't. Snave also asked why there hasn't been more transparency from community team, especially when Musco specifically said that one of the things that he wanted from the community team was more transparency. Snave accused Musco of speaking out of both sides of his mouth when he said that he wanted more transparency but then wouldn't reveal what was going on with the announcement.
Compounding recent events was a kerfuffle over the ongoing Cantina Tours. Players became upset when the Cantina Tour date for Las Vegas was moved from November 7th to November 15th, even though back in February, Community Coordinator Courtney Woods
posted the planned dates
of the Community Cantina Tour with the caveat that they were "subject to change."
As a community, SWTOR
players don't seem to be happy with or without transparency. The SWTOR
community team cannot, as the saying goes, win for losing. What is the solution here? Let's discuss the details and maybe a solution or two.