Neverwinter

While still technically beta, Neverwinter joined the rank and file of MMOverse three weeks ago with a soft launch. Since then, the game has experienced its share of issues, bugs, and exploits. To address those, as well as give players a heads-up on what's incoming, Lead Producer Andy Velasquez shared the fantasy game's first State of the Game address.

Velasquez jumped right into discussing the bugs and exploits that have affected the game since open beta started and outlined the fixes that were implemented to squash them. He went on to talk about the top issues that the team was working on currently and then reveal what players can expect to see in the next few weeks. A Public Test Shard is coming to Neverwinter (to hopefully catch bugs and exploits before going live), as is new endgame raid PvE/PvP content called Gauntlgrym. Other new content includes updates in the Foundry and new companions, zones, mounts, mechanics, Paragon Paths, and a new "ranged" class.

If you found yourself impressed when you watched the four-minute cinematic opening for Neverwinter, then address all kudos and praise to Plastic Wax Studios. The company has previously focused on console titles, although it recently stated that it is branching out to provide cinematics for MMOs and mobile titles as well.

Executive Vice President Dane Maddams touts the studio's high fidelity and skill when it comes to these trailers: "We aimed to really push technology and art to compelling and cutting edge realism with our recent release of the Director's Cut cinematic for Perfect World's Neverwinter. The cinematics were carefully designed to enhance the story in a never seen before narrative and build anticipation for the title to new heights."

If you haven't watched the Neverwinter cinematic yet, you can do so after the jump.

[Source: Plastic Wax Studios press release]

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So funny story: In planning out in advance what I wanted to talk about in this biweekly Neverwinter column, I had selected something that recently caught my eye about the game and made me happy. That something was the Neverwinter Gateway, a web portal that allows out-of-game players the ability to fiddle with their character sheets, auctions, professions, guilds, and mail. I thought -- and I still do -- that this was a nifty service that deserved a day in the sun.

As I was getting set to write that column, Neverwinter's economy exploded and then imploded over the course of a weekend, thanks to a nasty exploit that involved, yup, the Gateway. Suddenly my topic had to shift from "isn't this a neat tool?" to "check out what the tools are doing with this tool." Seeing the economy effectively destroyed in a matter of hours and how Cryptic Studios dealt with this PR nightmare might be old news at this point, but it's definitely worthy of reflection, analysis, and speculation as to how trust can be rebuilt in this fledgling title.

Let's get cracking -- we have a lot of ground to cover!

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After months of waiting, we can finally say that Star Trek Online's Legacy of Romulus expansion is upon us! After yesterday's launch, it's now possible to play as a member of the new Romulan Republic faction. It's now possible to begin a Klingon faction character from level 1! There's a new adventure zone and a completely overhauled user interface.

We recently had the opportunity to ask Star Trek Online's Executive Producer, Daniel Stahl, some questions regarding the update. We were also given a lot of screenshots of the new material, and all are included in the new gallery below. There was a lot to cover, so let's get to it!

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So Perfect World Entertainment and Cryptic Studios figure that Neverwinter players may not exactly be happy about the list of game-breaking bugs and exploits found in the game's open beta over the last few weeks. To help alleviate that player frustration, the developers are offering up an olive branch of sorts in the form of the Caturday Survivor's Pack full of in-game goodies.

For all characters created before 8 a.m. EDT (5 a.m. PDT) on Sunday, May 19th, this pack is waiting in their in-game mailbox. In it, each character will find a Stone of Health, a Dwarven Facemask, five teleport scrolls to the Protector's Enclave, two Adventurer's XP boosters, and a Cape of Catastrophe. Hey, at least they have a sense of humor about it.

In the last few weeks, two big games we cover on Massively have been slammed with exploits that have injured their respective economies: Diablo III and Neverwinter. In Diablo III's case, a gold duping bug apparently pumped insane amounts of cash into the economy. Neverwinter's exploits run the gamut from Foundry abuses to negative auction hall bids that don't consume gold to classes that can one-shot bosses making farming trivial. According to these claims, NW exploiters are making off with thousands of real-life dollars when cashing out their ill-gotten funds.

In both cases, players called for characters wipes and rollbacks, believing each exploit severe enough to merit a clean slate. But in Diablo III's case, while the studio dealt harshly with the exploiters, the developers disagreed with the need for wipes and do-overs, presumably having concluded that such drastic measures would impact the legit playerbase far more than would a dented economy. Neverwinter, on the other hand, chose to roll back the servers, causing widespread uproar.

That brings us to today's question: Which studio was right? How bad does an exploit have to be before character wipes and server rollbacks are absolutely necessary?

Every morning, the Massively bloggers probe the minds of their readers with deep, thought-provoking questions about that most serious of topics: massively online gaming. We crave your opinions, so grab your caffeinated beverage of choice and chime in on today's Daily Grind!

Over the weekend, a massive exploit plagued Perfect World Entertainment's Neverwinter beta as players discovered a way to make billions off of the auction house and Astral Diamond Exchange.

After initially closing the economy to explore the company's options, PWE decided to do a seven-hour rollback of the servers that affects the progress made between 8:20 a.m. EDT (5:20 a.m. PDT) and 3:20 p.m. EDT (12:20 p.m. PDT) yesterday for all players.

"Rest assured, the issue has been corrected and we have taken appropriate action against all players who took advantage of the bug, including but not limited to enforcing permanent bans," the announcement reads.

[Thanks to everyone who sent this one in!]

Multiple Massively sources and forum users are reporting that a serious auction hall exploit involving negative bids has turned the fledgling economy of Neverwinter on its head. Perfect World/Cryptic appear to be locking down forum threads on the topic and have posted the following in response to the exploits:

We currently are in the process of taking action against a subset of accounts that were confirmed to have utilized exploits that affected the game balance or economy. These accounts may be banned, temporarily or permanently, depending on the severity of exploit utilization. Anyone who is affected by this will receive notification via email. [...] Thank you for your patience and support while we continue to do everything in our power to ensure that Neverwinter remains a fair and balanced game experience.

The post also encourages anyone banned unfairly to contact customer support for resolution. A followup post by a Cryptic moderator from last night tells players that "there are no plans for another wipe at this time." And a message on the Neverwinter's German-language Facebook page suggests that the Neverwinter Gateway has been taken offline while the issue is investigated. We'll keep you posted as the story develops. [Thanks to Dan, J, Ehra, David, Dixa, Mike, xpac, Jan, and Zaph for the tips!]

[Update: Cryptic has posted a new response to the latest exploit: "The Astral Diamond Exchange and the Auction House have been temporarily taken offline to resolve a high priority bug. At this time we are still investigating the details regarding the issue and will post more information as the situation progresses. As the issue involves in-game currency, we understand that there may be questions regarding the follow up actions needed to ensure that the economy remains fair and balanced. At this time we are still in the process of collecting the data, but plan to share details regarding follow up actions once the investigation concludes. Thank you for your patience and understanding while we continually smooth out issues during open beta."]

I've had a strange start with Neverwinter, to be honest. While I did get in on the 25th with the early-early crowd, shortly thereafter I had to boogie on off to a vacation that canceled out eight days of soft launch gaming time. So even though I got an early start, I'm probably behind many of you -- even those who started on the 30th.

That's OK; I'm not in a rush. I'm not the type to get into a speed race or feel the compulsion to become an instant expert by the end of week one. My experience so far has been feeling out what Neverwinter has to offer, mostly by going through the solo quest line, participating in skirmishes, and queuing up for dungeon runs when time permits. And I'm enjoying myself so far, although I still have that "slightly lost" feeling that comes with exploring a brand-new MMO. I need to learn how to create Foundry missions and I haven't even touched professions yet.

Maybe you're like me. Maybe you assume that everyone already knows the ins and outs of the game as though he's been playing it for years, while you're an ignorant noob wandering the streets. I don't think you're alone if that's the case, and to help both you and me out, I've done some research to find the top 14 most helpful threads, sites, and articles that all fledgling Neverwinter adventurers should at least skim over.

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Have you heard tell about this "Foundry" thingy-ma-bob in Neverwinter, but you're not exactly sure what it is? Then Cryptic's latest dev blog is for you! In it, Foundry producer Rob Overmeyer gives a heaping helping of the what, the why, and the how of the fantasy game's player-made content generator.

Of course the Foundry is a tool for creating stuff. But more than that, Overmeyer emphasizes that "it's a place where your stories come to life." With extensive customization available in the map editors (both internal and external) and dialogue editors (for both people and objects), players can become immersive storytellers. For a look at what's possible, check out Overmeyer's overview. Then jump in game and test it out for yourself.

Reader Andrew is quite impressed with the look of Neverwinter, saying that it is visually "amazing!" Without descending into hyperbole, I have to agree. It's a good-looking title with plenty of interesting details if you take the time to stop and smell the corpses.

Corpses? Well, Andrew is standing in the middle of a whole bunch of dead folks here with his spectral flashlight (AA batteries not included). I wouldn't touch that treasure chest if I were you, Andrew. I'm guessing it might be a mimic. Oh no!

As we stumble through the dark, what other visions might we encounter in this week's One Shots?

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Cryptic's got a tiny surprise for Neverwinter players today: a teaser page for its module 1 update. The studio posted a splash page featuring a mystical forest with the phrase "They would seize from the moon the way to ruin and riches" floating above it.

In an interview with Massively a few weeks ago, Lead Producer Andy Velasquez acknowledged that the team was hard at work on this update even before Neverwinter went into open beta: "For the rest of the team, they've spent the last couple of weeks working on the first update which will come out a couple of months after the launch."

Cryptic says that more details on module 1 are coming soon, but in the meanwhile, why don't we engage in a fun round of speculation as to what this update could be?

[Thanks to Mark for the tip!]

Cryptic is cracking down on player-created missions that utilize certain exploits to gain XP faster than normal in Neverwinter's Foundry. While the studio temporarily banned authors for making these missions in the Foundry, it looks as though a recent patch has addressed the situation by "tweaking" the amount of XP that a player can gain within a set period of time.

Apparently some Foundry authors had been creating missions designed to pay out the maximum amount of XP by allowing near-nonstop combat. The patch has slowed that rate down by allowing players to earn only so much XP in five minutes before turning off the XP spigot altogether until the time limit is up.

Players have been reacting to the Foundry nerf with dismay, particularly non-exploit-using authors who feel as though they are being punished with the rest of the class by the XP nerfs (though "legit" farming maps appear to have escaped deletion so far). One player noted called this situation an "endless cat and mouse game" that has happened in other similar systems.

[Thanks to Zaph for the tip!]

Have you explored Neverwinter's Whispering Caverns yet? No? Well, what in the nine hells are you waiting for? You can load up the game and do it in real time, it's free-to-play you know, or you can head to the official website and watch Cryptic's latest video.

There's an accompanying dev diary, too, and it's all about the labyrinth of forgotten tunnels northwest of Neverwinter. All manner of underdark nasties are calling the place home nowadays, from evil dwarves to mindflayers to the drow House Xorlarrin. Click past the cut for a look-see.

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Neverwinter soft launched this week. What's a soft launch? It's when a game really shouldn't be launching yet and knows it and yet has to launch anyway for reasons probably involving money. Soft launches are incredibly confusing to old school gamers who are used to a certain kind of testing and release cycle, the uncomplicated kind that involves, you know, some testing and a release. Soft launches make games writers uncomfortable too. Why won't your weird special snowflake of a game launch fit into our perfectly planned box?

Massively reader zmeul expressed his annoyance with us thusly: "I can't understand why some games get this 'soft launch' from you and others do not, even if the criteria are met."

It's a brave new world out there, zmeul!

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