Massively: Prior to the head start, Trion seemed to be aware of the huge interest in ArcheAge, citing a million signups for beta and knowing of the launch problems faced when the game launched in other countries. And yet Trion has seemed largely unprepared for the deluge of players for the head start and even for the F2P launch. Why? Were there really far more people trying to play than expected?
Scott Hartsman: Yes. There's a lot of science that goes into forecasting how many people are going to show up for a new game, when they're going to show up, and how long they'll stick around. Beyond that, external factors such as what else is going on in online games can also have a huge impact.