Today, SOE President John Smedley took to Twitter to explain that the company was listening to and addressing fans' concerns. He stated:
"We've found a way to let existing players of our current games that are migrating over to Prosieben (EQ, EQ II, Planetside 2) keep their SOE accounts and stay with SOE. Down the road we may offer an option to move over to Prosieben. Just to be clear after these games launch on Prosieben's service new accounts will be created on their sites. However all US and EU players can still play together no matter which service they are on."He continued by emphasizing that the partnership with ProSiebenSat.1 is still on, and that he feels that the company will provide better customer service and payment options to the EU community.