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Reader Comments (109)

Posted: Dec 12th 2011 3:37PM j3w3l said

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@(Unverified)
for people not in the US such as Australia the delivery date is after Christmas or if you chose the less speedy option it is sometime in January so to some people that is a considerable amount of lost time. Although i couldn't really care less about playing straight away as it is Christmas after all and there are a plethora of parties and family events to attend so meh really.
The change of grace period policy though is a bit underhanded
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Posted: Dec 12th 2011 3:51PM Brianna Royce said

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@(Unverified) I was talking about the conspiracy theory that we didn't cover an un-newsworthy story it in a guide article because BioWare would 'cut off our access' if we did, which is silly in light of all our negative previews of the game. :P
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Posted: Dec 12th 2011 4:12PM (Unverified) said

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@heimskringla

I feel you and your pre-ordered brethren. I firmly believe bioware will do everything in there power to make this right. For their own sakes. I personally love the game and went with the DDE, I'd rather have something I know wont give me problems then depend on others to get me my product on time. Access to VIP venders or not. Good luck to you and all the others out there with this difficulty.

You only get one launch Bioware, do you really want this to be one of the things your launch was known for?
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Posted: Dec 12th 2011 5:19PM aurickle said

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@JayDay
1) Not everyone upset by the about face is whining.
2) Not everyone affected by this procrastinated. I, for one, pre-ordered the day it became available. I'm still affected.
3) Not everyone had much choice in how they pre-ordered. Again as an example, I live in a place where there are no brick and mortar stores to pre-order from within 100 miles. For people like me, that means Amazon or some other online option.
4) For those of us who pre-ordered online, the choices were EA's download option or one of the places that ship the box. Some of us still like to have a box and printed manual, etc. Some of us also just didn't want to reward EA for making their story the only game in town.

Given the above, when we were told that there would be a grace period we believed that we could order from our preferred vendor without repercussion. We purchased in good faith. Now we are in a situation where we're going to be playing for a few days and then suddenly be locked out of the game while we're at the mercy of our shipping company. During the holiday rush, no less. In my case, I won't be receiving the box until at least 3:00 pm on the 20th. It might be as late as 7:00 pm because UPS has extended delivery hours during the week before Christmas. I will have been locked out at 10:00 pm on the 19th because it's being done on EST and I'm on Mountain time. So that will be as much as 21 hours with no access to the game. All because I bought from Amazon because I believed BioWare when we were told that there would be a grace period.

If we had been told from the beginning that there would be no grace period, there would be very little rancor at this point. For those who are affected by having to wait for the shipper and who care about the down time, they could simply have ordered the digital download. But we were told differently. The irritation is not that there will be no grace period so much as the fact that the company went back on its word regarding one.

It's bad business on their part. It is not laziness or procrastination on the part of the customer.

5) You're an ass. What server will you be on so I know not to play there?
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Posted: Dec 12th 2011 5:34PM (Unverified) said

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@Jef Reahard

Prelaunch nonsense and shoddy communication? You obviously don't visit the developer tracker on swtor.com. And as for the legacy naming system - maybe not the best game design decision, but idiotic? You should calm down before responding to articles.
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Posted: Dec 12th 2011 5:47PM Krovak said

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@Jef Reahard

I wish my forum post on SWOTR Testing was as polite, and diplomatic as your last paragraph above. I fear my frustration got the best of me :(

Well said sir....o7
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Posted: Dec 12th 2011 6:23PM JayDay said

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@aurickle

"1) Not everyone upset by the about face is whining."

Except you, and your post proved it.
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Posted: Dec 12th 2011 6:32PM Celtar said

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@(Unverified)

Jef is correct, Unverified, his points were on the mark. ;p Stop being a fan boy and allow yourself to be a critical thinker.


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Posted: Dec 12th 2011 7:59PM (Unverified) said

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@aurickle JayDay is one of the biggest fanboi trolls on this board.
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Posted: Dec 12th 2011 9:24PM archer75 said

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@aurickle They didn't say anything about a grace period when pre-orders became available. Those comments didn't come out until August.

But things are subject to change and they did indeed update the pre-order FAQ with the correct info.

But still, it's just a game. There are far more important things in life. Not worth getting your panties in a bunch because you lose out on a few hours/days of play time. There's plenty of time to play.
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Posted: Dec 13th 2011 4:20AM Graill440 said

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@Jef Reahard

I am truly glad a few of you Massively folks have balls.......litterally. (bwahahaha), serious though, great point.
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Posted: Dec 13th 2011 10:12AM Jef Reahard said

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@(Unverified)

I'm very likely one of the calmest people in this thread, seeing as how I don't care one way or the other whether I play TOR this week or next summer, lol.

As for the legacy system, I stand by the word idiotic. Maybe it was rushed in the runup to launch, who can say, but it's a mind-bogglingly dumb implementation that should've been scrapped if this is the best they can do with it.

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Posted: Dec 12th 2011 12:25PM wilus84 said

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I better get a email today or tomorrow I preordered the day of the announcement that you could pre order and redeemed that day as well. I have been waiting on this for about 6 months now. The worst part of this all is have they even released the server names yet? I have friends who I need to coordinate with on what server to play so I can start tomorrow and not have to wait till they have chose a server cause not everyone is like me and reserving the day of :).

Posted: Dec 12th 2011 12:48PM aurickle said

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@wilus84
You're assuming that the servers that are available tomorrow will be full over the next few days. While this is certainly possible, it's far more likely that BioWare will instead launch tomorrow with all servers available and a player cap on each. Then with each day that follows they would increase the cap across all servers in proportion to the number of new players being granted access.

In that scenario, a server that is full tomorrow would be open again the following day and your friend could join you.

This is in fact the most likely scenario given how they're handling guilds. It makes no sense for them to put all pre-registered guilds on just a few servers. They would want to spread the guilds out across all their servers, which effectively requires that all servers be available from the moment Early Access begins.

So while there is a chance your worry is accurate, it's a very slim one. Common sense says that your assumptions are unfounded and you'll be fine.
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Posted: Dec 12th 2011 1:03PM shazz said

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@wilus84

There is a serve list up on Darth Haters site
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Posted: Dec 12th 2011 1:09PM wilus84 said

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@aurickle

No No No, my concern is the fact that If I'm on at buttcrack dawn when servers are launched that I can start on the correct server, so that I won't have to remake a character again just because they didn't get the same date access as I did. Games like these are annoying when multiple friends play, and all decided to go on their own server and you gotta try to coordinate with them so you are all on the same page.
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Posted: Dec 12th 2011 1:25PM aurickle said

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@wilus84
I know what you're saying and you've completely missed the point of my reply. If all servers are available tomorrow -- which as I explained is the most likely situation -- then how does it matter whether your friend gets in tomorrow or Saturday? Either way, you'll still be able to play on the same server. That server will not be full because each day the server caps has been raised to make room for those arriving that day.

The worst case is that you and your friend choose a very popular server that ends up getting lots of queues initially. But that doesn't prevent you from playing together and it doesn't force you to re-roll to be able to play with him.

Just pick a server together. If everyone agrees to play on that server then it really doesn't matter which one you pick. You'll still get to play together.
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Posted: Dec 12th 2011 2:36PM JayDay said

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@wilus84

You'll get the email the day you are scheduled for early access but today the guild servers are known. My guild is on Vrook Lamar. I know that now.
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Posted: Dec 12th 2011 3:08PM Kalex716 said

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@wilus84

I'm actually suprised that in 2011, a game with as big of a budget as SWTOR is shipping with a server structure that mirrors those that launched over a decade ago!!!

You would think they would have invested in tech that stored your character on a database or something, and imports it to any of the servers as they launch. Or built some type of clustered server like other games have etc that split the load across nodes.

Point is, the old server thing is annoying and will undoubtedly lead to people being bummed about old friends, gaming groups, and colleagues being split across them. Then again, perhaps revenue stream of transfers and what not is actually worth it to do it this way.
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Posted: Dec 12th 2011 5:16PM Cendres said

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@wilus84 This is probably why they had the guild pre loads? Anyone who formed a guild and signed it up for pre deployment DOES NOT have to worry about your scenario even if they should be locked out for one to two days.

/problem solved.
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