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Reader Comments (16)

Posted: Sep 3rd 2011 2:04PM Acharenus said

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after playing ff14 at launch I've stopped bothering to look for sense in anything they do.

Posted: Sep 3rd 2011 2:34PM Betel said

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There are two issues in this article that make it completely and utterly stupid.

First of all, "why would Square do this?" In other words, why would a company ever try to outsource something when developing and supporting a product? Do you honestly lack the common sense to grasp why would that be? They wanted to save money, and they don't (or didn't) want to develop an internal billing system like POL when they could outsource it instead. (HINT: that's the benefit, and no, it doesn't always end up benefiting consumers, just like with any other outsourced project).

Secondly, Tanaka has NEVER LEFT HIS POSITION as the Producer of XI and more importantly the manager of the 3rd development division at SQEJ headquarters where both MMO's are being developed. To think that Tanaka is somehow out of the picture (or ever was) is the type of thinking you might see on the official forums by people who take anything they hear as a fact.

The community backlash was so severe they figured they will lose less money by providing alternate means of payment (hopefully internal). That's all there is to it.

Posted: Sep 3rd 2011 2:46PM Irem said

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I feel ya, Eliot, I really do.

The theory I eventually came to after the release of XIV was that they're simply trying to reinvent the wheel every time they do something. Whether it's a great idea or a terrible idea, they came up with it on their own, and dammit, they're going to run with it. What led me to believe that this is the case post-XIV was that they didn't seem to even want to build much on what had been successful in their -own- MMO, and once that was apparent, all of the times I'd torn out my own hair and yelled at my screen about how "other companies have had this figured out for millions of years" and "this really does not need to be this complicated and have all these stupid bells and whistles" and so on started to take on new meaning.

They don't learn from other companies. It takes them months or years of widespread outrage to learn from their playerbase. They don't even learn from their own mistakes very often. I think their intentions are good and they really try to make players happy, but they can't always balance that with being the guy who wants to cook a four-course meal but thinks recipes and ingredient lists are for crybabies.

Posted: Sep 3rd 2011 3:43PM DevilSei said

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@Irem

Hey! If I want to make an extravagant multi-layered wedding cake, I will make it! I don't need no stinking list, no best ways to stack it, and I certainly don't need any flour or eggs! I think... maybe the eggs, but I ain't putting flour in there until the first ten ideas fail, besides I'm sure peanut butter will work just as good...

It does definitely seem like they are ignoring anything they've learned from prior games or from others when they made FF14. In fact, one of the most memorable points a review I saw said was it's like they designed Final Fantasy 14 in a "vacuum".
Everything they should of known from developing and running FF11, and everything other MMO developers have seen and experienced, they ignored as if it didn't apply to them. Granted the FF name is a strong seller, but it certainly isn't strong enough to hide mistakes, especially the grievous errors they made with the FF 14.
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Posted: Sep 3rd 2011 5:55PM jlatimer11 said

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@DevilSei

"Everything they should of known from developing and running FF11, and everything other MMO developers have seen and experienced, they ignored as if it didn't apply to them."

Funny, I remember thinking this exact thing when I was playing the FF14 alpha/beta.
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Posted: Sep 3rd 2011 5:17PM mmark said

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the below is supposition on my part, as I don't actually know SE's reasoning

Crysta is considered company scrip, therefore it does not have the protections that government-issued legal tender does. This insulates SE from some of the RMT scams that have plagued the credit ratings of MMO companies.

RMT create temporary accounts/characters to trade their gil/gold and then immediately close the account using the credit card's non-delivery of goods policy to get their money returned, killing MMO companies' credit rating in the process. Blizzard used to have a huge problem with this (I might have read about it in WoWInsider before Massively split off)

Crysta stops this because by being a scrip, they can (and do) refuse to reverse the purchase back to legal tender.

http://en.wikipedia.org/wiki/Scrip

Posted: Sep 3rd 2011 10:30PM Eamil said

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@mmark

Thanks for this, I've wondered for the longest time why Microsoft, Nintendo, Turbine, etc. etc. insist on using "points" instead of letting you pay for stuff directly. This makes sense.
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Posted: Sep 3rd 2011 7:00PM Zellis said

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POL is one of the biggest turn offs as a gamer I've ever run across in my 12 years of playing assorted MMO's. I tried FF11 a few years back in 2008 for the xbox360 and it was the most hoop jumping I've ever had to do!

Now a few years later I wanted to give it another go, this time on the PC because I just felt the game needed another look and After again, all the painstaking work of getting the account to run and work, Though this time I am really enjoying myself.

My mistake this time is downloading via steam, so not only do I have lame POL to deal with, I need steam running to play it as well. I really wish SE never thought of POL (and yes I understand they needed it for ps2) so that many more players like myself who were turned away from such a great game had a better first look. Not many gamers shoot a second glance at an MMO.

Posted: Sep 3rd 2011 8:29PM myr said

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@Zellis

Little side note: You can run the steam version without steam, actually.

Make a shortcut to polboot.exe at
C:\Program Files (x86)\Steam\steamapps\common\ffxi\SquareEnix\FINAL FANTASY XI

Remove the (x86) bit if you're on an older 32 bit OS.

Or just use the third party windower application if you're not too worried about stuff like that - google it ;)

...but yeah, agreed, POL itself has always been a pain in the nether regions.
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Posted: Sep 4th 2011 12:27AM JuliusSeizure said

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My own added dose of WTF is that SE were planning to have a separate subscription fee for each individual character you keep active on your FFXIV account. Sure, if you can stand to play on a single server and don't like alts/don't see the need in a game where you can change class at will, it works out a little cheaper than most AAA subs. Even then, the unnecessary added layer of complication is just ridiculous. The greedy gouging for anyone else was just an awful idea.

Posted: Sep 4th 2011 12:05PM mmark said

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@JuliusSeizure

SE's previous MMO, FFXI, had a similar policy and its a very good thing. This policy has the effect of making people want to only have one character, therefore you get to know the players behind the characters. More than any other thing, this promotes a sense of community in FFXI and now FFXIV.
There is no hiding your loot ninja tendencies behind 100 alts. People call you by your name when you are in a party rather than using "the" (the tank, the healer, the derp) You are a character with a personality, not "just another toon".
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Posted: Sep 4th 2011 6:05AM Betel said

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Looks like the truth hurts. No amount of rate downs will change that, but A for effort!

Posted: Sep 4th 2011 3:46PM (Unverified) said

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squeenix just doesnt get it.

since ive stopped playing,ive recieved about 10 letters from squeenix telling me my account was comptimised and change my password or suspisious axtivity.

i cant remember what account has what password anymore.there seems to be ffx11 login ff14 and regular squeenix account.

its comes down to them not wanting my money it seems.im not paying to play a beta(14)and i cant seem to recover my 11 account.ill close the door on my way out squeenix,im sure someone else will take my dough.

Posted: Sep 4th 2011 8:38PM Bramen said

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The reason you switch from money to Crysta is so you can charge more for the game without appearing to charge more. If your monthly sub is $15 per month, you sell Crysta in $10 increments. While charging only $15 worth of Crysta per month. As a result the costumer will always have Crysta left over. After a while the costumer will break even for a month, but then start the process over. In effect the company gets $20 a month sub unless the player plays long enough to collect his "free" month. I bet however that is longer than the average new account stays open in FFXI or FFXIV.

Posted: Sep 7th 2011 7:14PM TheSnake said

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I am PERFECTLY okay with them adopting Crysta payable via PlaySpan, since PlaySpan has an option where you can get free points by filling out little dinky surveys...I've basically gotten three months of FFXI for free by doing surveys, just this week.

Posted: Sep 11th 2011 1:34AM Terical said

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"Square-Enix decided that the entire PlayOnline account system was a terrible idea. This was a totally reasonable assumption that, unfortunately, led to virtually no change in the way that players logged in."

That right there is too true, I decided to log into my PlayOnline account some what expecting to be directed to use the Final Fantasy shortcut, but instead found everything virtually as it was when the game was first released. Only difference is the removal of content id button and its contents are moved over to Square Enix account management. If they could get rid of the whole PlayOnline that would be great.

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