Sony Online Entertainment has good news for fans of its dormant MMORPGs. Service restoration has officially begun for all of the company's online games, forums, and related websites as of May 14th. Earlier today, the company issued a press release with the details as well as a statement from Sony executive Kazuo Hirai.
"Our main priority is the safety and security of our customers' personal information. We are making consumer data protection a full-time, company-wide commitment, and have applied enhanced security technologies so that our customers can feel protected and confident about playing our games," Hirai said.
SOE provided details on its Welcome Back promotion earlier this week, and today's release provides links to a handy chart covering promotions for all of the company's games as well as a summary of the initial customer service notice and contact information. The promotions include free play time for former (not just active) subscribers to SOE's MMOs, making it a great time to return to an old favorite.
Reader Comments (29)
Posted: May 14th 2011 9:12PM starbuck1771 said
woohoo +45 days! Nice way to say I'm sorry! :P
Posted: May 15th 2011 4:48AM BigAndShiny said
@starbuck1771
I got 45 days on subs i haven't played in years and didn't give a **** about anyway !!!!! WOOT!!!
Basically a month and a half of game time absolutely free, and i didn't suffer during downtime, since i wasn't playing those games anyway!
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I got 45 days on subs i haven't played in years and didn't give a **** about anyway !!!!! WOOT!!!
Basically a month and a half of game time absolutely free, and i didn't suffer during downtime, since i wasn't playing those games anyway!
Posted: May 14th 2011 9:15PM starbuck1771 said
@Tempes Magus
The thing is it is not the best way to deal with account security. There have been a lot of accounts the were hacked where the hacker actualy slipped an authenticator on it. So in the end it just becomes another risk.
The thing is it is not the best way to deal with account security. There have been a lot of accounts the were hacked where the hacker actualy slipped an authenticator on it. So in the end it just becomes another risk.
Posted: May 14th 2011 11:45PM mikejl said
Think I'll revisit Vanguard.
Posted: May 14th 2011 11:03PM mikejl said
Think I'll revisit Vanguard.
Posted: May 14th 2011 11:15PM aurickle said
I ran into trouble getting back into my account and wound up having to call customer support. According to the web page, they're only available weekdays and even then would have been shut down an hour ago.
Sony has the lines open and apparently will continue to do so all weekend. Not only that, but there was ZERO queue. After I pressed 5 for password issues, it didn't even get to ring before someone had picked up.
Of course, the Sony detractors will probably still find a way to make that sound like the company's evil. :p
Sony has the lines open and apparently will continue to do so all weekend. Not only that, but there was ZERO queue. After I pressed 5 for password issues, it didn't even get to ring before someone had picked up.
Of course, the Sony detractors will probably still find a way to make that sound like the company's evil. :p
Posted: May 15th 2011 3:34AM pcgneurotic said
@aurickle
"Of course, the Sony detractors will probably still find a way to make that sound like the company's evil. :p"
Haters always gonna hate. ;)
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"Of course, the Sony detractors will probably still find a way to make that sound like the company's evil. :p"
Haters always gonna hate. ;)
Posted: May 14th 2011 11:30PM Loopy said
Pirates are up, wicked :)
Posted: May 15th 2011 12:36AM (Unverified) said
Even though I didn't have an active subscription for EQ2 when the hack occured, SOE has reactivated my account for 45 days. So if you are curious, take a look and see if any of the old games you purchased is active now.
Posted: May 15th 2011 3:12AM Yellowdancer said
@Zantom
Dude, if SOE did market it the internet would erupt with SOE flames for taking advantage of their customers.
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Dude, if SOE did market it the internet would erupt with SOE flames for taking advantage of their customers.
Posted: May 15th 2011 2:09AM Valentina said
ew no thx.
Posted: May 15th 2011 3:01AM pcgneurotic said
@Tempes Magus
The second time my WoW account was hacked, the hacker put an authenticator on it. It didn't cause any extra trouble getting it removed though, and they let me keep the pet. :D
The second time my WoW account was hacked, the hacker put an authenticator on it. It didn't cause any extra trouble getting it removed though, and they let me keep the pet. :D
Posted: May 15th 2011 6:33AM (Unverified) said
I keep getting internal server error when I try to reset my password.
Typical SOE
Typical SOE
Posted: May 15th 2011 6:49AM Dumac said
What of those who played EQ2X ? Do we get free time in Extended ... :)
Posted: May 15th 2011 7:23AM (Unverified) said
um isnt the game (eq2x) already free?
Posted: May 15th 2011 8:22AM Vistrix said
I haven't played an SOE game for over a year now, just logged into my EQ2 account and I have no extra days : ( Same for SWG.
It says I must subscribe to continue playing... Perhaps its not every account?
It says I must subscribe to continue playing... Perhaps its not every account?
Posted: May 15th 2011 9:30AM Yellowdancer said
@Vistrix
It was either a bug or those people who got full access logged into an account on one of SOE's F2P games recently.
I know I have full access to Eq2X. I haven't tried EQ2.
Reply
It was either a bug or those people who got full access logged into an account on one of SOE's F2P games recently.
I know I have full access to Eq2X. I haven't tried EQ2.



