The latest news in the Sony Online Entertainment debacle finds the besieged MMORPG maker turning to outside sources for help. According to MSNBC, SOE has hired security experts from Data Forte, Guidance Software, and Robert Half International to assist in plugging the holes in its IT infrastructure.
Legal issues are waiting in the wings as well, and Tuesday brought the first hint of a proposed class-action suit. McPhadden Samac Tuovi LLP is preparing a $1.05 billion suit on behalf of a 21-year old PlayStation customer from Mississauga, Ontario.
In other related news, SOE's Taina Rodriguez told the San Diego Union-Tribune that the company's game services will remain offline through Friday and possibly longer.
[Update: In its most recent update, SOE commented further on the delay between the attacks and SOE's becoming aware of them, noting that "Essentially the perpetrators used sophisticated means not only to access the data, but also to cover their tracks. We committed to continue the investigation and in doing so, uncovered further information that we did not have when we initially believed the data was not stolen."
Meanwhile, our sister publication Joystiq is among news agencies reporting that SOE has suggested to Congress that Anonymous is responsible for the attacks. Anonymous has denied involvement.]
Reader Comments (84)
Posted: May 4th 2011 10:10AM Snichy said
Only a matter of time before some greedy opportunist tried to exploit the situation to get rich by taking legal action. Pathetic.
Posted: May 4th 2011 12:32PM (Unverified) said
@Snichy
Considering the breach could affect as many as 70 million+ people, that would equal roughly $15 per person. If $15 makes you rich I want to live where you live.
Reply
Considering the breach could affect as many as 70 million+ people, that would equal roughly $15 per person. If $15 makes you rich I want to live where you live.
Posted: May 4th 2011 6:56PM Vagrant Zero said
@(Unverified) That presumes that all 77 Million people would join in on the suit....which is patently stupid.
Reply
Posted: May 4th 2011 10:14AM Quarlo said
1.05 billion? Did SOE burn his house to the ground with Da Vince's Mona LIsa, Original Declaration of Independance and the Ark of the Covenant inside?
Posted: May 4th 2011 10:29AM PrimeSynergy said
@Quarlo
I would like to believe not, but for $1.05 bil, they must have done that and more lol.
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I would like to believe not, but for $1.05 bil, they must have done that and more lol.
Posted: May 4th 2011 11:25AM (Unverified) said
@Quarlo
It's a class action law suit which means all affected people can opt into it once the suit is settled; this is why the damages are so high. For example when my wifes company layed every one of with out warning when they abruptly shut down they violated a law which stated that a company was required to give their employees some advance warning which they didn't. My point is only one former employee filed a multimillion dollar class action lawsuit against the former company with the result being all the former employees are getting checks in the mail this mail averaging about $1,200 each. This guy from Ontario won't be getting all the money, any one that was affected by this breach will be given the opportunity to have a piece of that settlement.
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It's a class action law suit which means all affected people can opt into it once the suit is settled; this is why the damages are so high. For example when my wifes company layed every one of with out warning when they abruptly shut down they violated a law which stated that a company was required to give their employees some advance warning which they didn't. My point is only one former employee filed a multimillion dollar class action lawsuit against the former company with the result being all the former employees are getting checks in the mail this mail averaging about $1,200 each. This guy from Ontario won't be getting all the money, any one that was affected by this breach will be given the opportunity to have a piece of that settlement.
Posted: May 4th 2011 12:20PM aurickle said
@(Unverified)
And that piece will most likely amount to about $2, each. Meanwhile, the lawyers involved will make millions.
And none of that will make Sony any more secure than they are already working on making themselves. It will add to the hundreds of millions that this incident is already costing them. We know that SoE has been struggling or they wouldn't have laid off a bunch of employees and shuttered projects that they'd already invested years in. So this will certainly affect the budgets going forward for ongoing development in the existing EverQuest games, the next PlanetSide, EverQuest Next, etc. It also wouldn't surprise me if games that have been on life support (like Vanguard) now get closed because the money that had been budgeted for said support has now vanished.
All without any proof yet put forth that Sony was negligent. Even if it turns out that Sony wasn't at all negligent and there was no foreseeable way to protect against this attack, the damage has been done. There's a massive loss of confidence in the company, which will affect their bottom line. On top of that they have the loss of revenue from the month of free time that they're giving everyone. And now they also have the additional costs involved with trying to fight off (and ultimately settle) these law suits.
This is going to hurt the MMO industry as a whole. Not just Sony.
Reply
And that piece will most likely amount to about $2, each. Meanwhile, the lawyers involved will make millions.
And none of that will make Sony any more secure than they are already working on making themselves. It will add to the hundreds of millions that this incident is already costing them. We know that SoE has been struggling or they wouldn't have laid off a bunch of employees and shuttered projects that they'd already invested years in. So this will certainly affect the budgets going forward for ongoing development in the existing EverQuest games, the next PlanetSide, EverQuest Next, etc. It also wouldn't surprise me if games that have been on life support (like Vanguard) now get closed because the money that had been budgeted for said support has now vanished.
All without any proof yet put forth that Sony was negligent. Even if it turns out that Sony wasn't at all negligent and there was no foreseeable way to protect against this attack, the damage has been done. There's a massive loss of confidence in the company, which will affect their bottom line. On top of that they have the loss of revenue from the month of free time that they're giving everyone. And now they also have the additional costs involved with trying to fight off (and ultimately settle) these law suits.
This is going to hurt the MMO industry as a whole. Not just Sony.
Posted: May 4th 2011 2:39PM Interitus said
@aurickle
That's exactly what I'm thinking. People apparently don't care about how this can impact the genre as a whole, which is fairly small when you compare it to FPS' or Stratrgy games. This could prevent people from investing in games, prevent companies from considering developing game. No matter if you are suing or hacking a database you are hurting the customers just as much as the company you are apparently targeting.
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That's exactly what I'm thinking. People apparently don't care about how this can impact the genre as a whole, which is fairly small when you compare it to FPS' or Stratrgy games. This could prevent people from investing in games, prevent companies from considering developing game. No matter if you are suing or hacking a database you are hurting the customers just as much as the company you are apparently targeting.
Posted: May 4th 2011 10:15AM Vinegar Ninja said
A class action cause you cant go farm your fields in Free Realms? Good god we got some real winners here.
Posted: May 4th 2011 10:19AM warpax said
poor, poor SOE. lets all pray for them
Posted: May 4th 2011 10:25AM Agozyen said
As much as I loathe the PS3 division for going after GeoHotz and would like to see them fry for that, suing them now is just beyond ridiculous. I play EQ2 and am eagerly awaiting PlanetSide Next.
For starters, we don't know the nature of the breach. Was it pure negligence or was it a new exploit that was discovered? Did the breach happen on site or was it at a remote data center managed by someone else? Was it an inside job? Disgruntled employee?
I for one won't be joining any class action suits brought against Sony. Every bit of data they have on file is also on the web in some other form whether it's on Facebook, Yahoo, LinkedIn or Gmail. I took care of my responsibilities when I canceled the card I had on file with them, and they don't owe me anything except maybe some added subscription time and maybe a Triple XP weekend or something,
The most Sony owes anyone else is maybe a few years of credit report monitoring, or reimbursement for proven identity theft.
For starters, we don't know the nature of the breach. Was it pure negligence or was it a new exploit that was discovered? Did the breach happen on site or was it at a remote data center managed by someone else? Was it an inside job? Disgruntled employee?
I for one won't be joining any class action suits brought against Sony. Every bit of data they have on file is also on the web in some other form whether it's on Facebook, Yahoo, LinkedIn or Gmail. I took care of my responsibilities when I canceled the card I had on file with them, and they don't owe me anything except maybe some added subscription time and maybe a Triple XP weekend or something,
The most Sony owes anyone else is maybe a few years of credit report monitoring, or reimbursement for proven identity theft.
Posted: May 4th 2011 12:49PM starbuck1771 said
@Agozyen GeoHotz knew hacking was illegal so he took his chances and got caught. Personaly he got off easy as he should be in prison.
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Posted: May 4th 2011 1:11PM Agozyen said
@starbuck1771
What law did he break? Hacking in and of itself isn't illegal. People hack things all the time. I can hack my car to go faster and I can hack my toaster to toast faster. I use hacked ROMS in my phones. None of which are illegal. I hacked the registry on my computer to enable certain functions. Am I breaking the law? What if I download a script that lets enables autoaim in Counter Strike? Is that illegal too?
You are severely misinformed. He broke ZERO laws. If he did break the law as you claim, why isn't he in jail? Where is the FBI in all of this? Private corporations and individuals DO NOT have the ability to say who goes to jail. No prosecutors went after GeoHotz. Do you know why? I'll tell you...they stayed out of it because as consumers and private citizens, we have the right to modify our personal property as we see fit. Period. No EULA can ever trump Constitutional rights. Piracy existed on the PS3 long before GeoHotz came into the scene.
Lastly, I'll leave you with this gem. If Sony was in the right...why did they settle? Again, they knew that if this made it to court they would lose. GeoHotz had a legal fund all set up so they knew they couldn't intimidate him.
Get your facts straight.
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What law did he break? Hacking in and of itself isn't illegal. People hack things all the time. I can hack my car to go faster and I can hack my toaster to toast faster. I use hacked ROMS in my phones. None of which are illegal. I hacked the registry on my computer to enable certain functions. Am I breaking the law? What if I download a script that lets enables autoaim in Counter Strike? Is that illegal too?
You are severely misinformed. He broke ZERO laws. If he did break the law as you claim, why isn't he in jail? Where is the FBI in all of this? Private corporations and individuals DO NOT have the ability to say who goes to jail. No prosecutors went after GeoHotz. Do you know why? I'll tell you...they stayed out of it because as consumers and private citizens, we have the right to modify our personal property as we see fit. Period. No EULA can ever trump Constitutional rights. Piracy existed on the PS3 long before GeoHotz came into the scene.
Lastly, I'll leave you with this gem. If Sony was in the right...why did they settle? Again, they knew that if this made it to court they would lose. GeoHotz had a legal fund all set up so they knew they couldn't intimidate him.
Get your facts straight.
Posted: May 4th 2011 1:41PM Beltyra said
@Agozyen
http://definitions.uslegal.com/c/computer-hacking/
http://www.justice.gov/criminal/cybercrime/index.html
Yup, totally legal to do whatever you say...
Reply
http://definitions.uslegal.com/c/computer-hacking/
http://www.justice.gov/criminal/cybercrime/index.html
Yup, totally legal to do whatever you say...


