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Reader Comments (78)

Posted: May 2nd 2011 11:59PM darrenkitlor said

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The best part about this is being unable to log-in to remove said data as I no longer feel secure keeping personal data on Station.

Posted: May 3rd 2011 12:17AM Yellowdancer said

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I think you people who saying Sony has weak or sub-standard security really don't know what you're talking about and should just destroy your keyboards...after your read my post but before you respond.

The FBI gets hacked every other year. I mean literally, every other year. There is no full proof security once you're on the net. Software evolves and changes constantly. There is absolutely no way to block every hole. Someone just hammered on Sony's wall until they found a hole. SOE has been in business for over 10 years and they've never had an issue before. So put your pitchforks away and go back to WOW.

Posted: May 3rd 2011 9:24AM aurickle said

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@Yellowdancer
What's more, security is by its very nature reactive rather than proactive. It is impossible to foresee every possible hole and the vast majority of these do not get discovered until after someone has exploited them.

It's not just in the online world, either. Consider airport security screening and the many stories that have come out regarding its holes. That's only your lives that are at risk there. Or how about all the different heist movies that come out; seemingly a new one every one or two years and all with clever ways of bypassing supposedly fool-proof security.

At the end of the day, security is a matter of cost vs. benefits AND convenience. While it is ultimately possible to make things nearly 100% secure (only nearly, however), the costs of doing this are ultimately prohibitive. This is both financially and practically because your security can become so strong that nobody wants to even work with you anymore -- you're just too much of a hassle.

Finally, I would wager that there is a terrible amount of hypocrisy going on in this thread. To all the people who are busy tearing down Sony over this, I ask you:

1) Do you have a Facebook page? MySpace? Blog? How much of your personal information is there for anyone to read? Even if its just your name and city it will take very little in terms of online searches of public records to get the rest of the information that the vast majority of customers had stolen from Sony. This means that you're demanding a far higher level of diligence from Sony than you practice yourself.

2) Does the door on your house have both a deadbolt and a knob key? When you leave the house do you use both keys or only one? If it's not both, you're expecting more from Sony than you practice yourself. For that matter, how about all the windows? Are they locked all the time? Do you have a security system? If so, do you arm it EVERY time you leave the house or go to bed?

3) Do you have a checking account? Where do you keep your checks? (This includes the extra checks that haven't made it into your book yet.) Are they locked in a safe someplace when it's not on your person? For that matter, have you bought scan-proof credit card holders so that your card can't be skimmed when you go about your business? When you pay at a restaurant with your card do you sit at the table while the waiter takes your card out of your sight to process it? If you have failed to close any of these holes in your financial information then you're demanding more of Sony than you practice yourself.

4) For that matter, just how impregnable is your home? Does it have armored doors? Steel walls? Bulletproof windows? Laser security fences? Biometric locks? I could go on, but think you get the picture. If your home is not 100% secure, why not? Is it because the costs are prohibitive? Wouldn't it be a dreadful hassle for yourself and your guests?

At the end of the day, I guarantee that Sony and other companies that you're trusting with your personal information are actually spending more to protect it and going to greater lengths to do so than you are doing in your own life with the same information.

If you demand higher standards from a company that you pay $15 a month to than you practice in your own daily life, you're a hypocrite. It's really that simple.
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Posted: May 3rd 2011 1:56AM starbuck1771 said

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Actualy the number of accounts that may have been hacked is closer to 25 million.

http://news.yahoo.com/s/ap/us_tec_sony_hacker_attack

Sony Corp. said Monday that hackers may have taken personal information from an additional 24.6 million user accounts after a review of the recent PlayStation Network breach found an intrusion at a division that makes multiplayer online games.

Posted: May 5th 2011 1:29PM watchawatch said

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@starbuck1771
try over 100 million if you count PSN and SOE together
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Posted: May 3rd 2011 2:12AM jslim419 said

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what is it with japanese companies, governments not being able to come out with the full truth when something really bad happens?

hell i'd even believe that godzilla came traipsing out of the pacific, and obliterated sony's world hq with his radiation breath.

Posted: May 3rd 2011 2:33AM starbuck1771 said

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@jslim419
SOE is an american company.
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Posted: May 3rd 2011 5:33PM jslim419 said

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@jslim419

SONY is a japanese company....... derp. SOE is part of SONY........derp. and SONY'S headquarters is in JAPAN..........DERP.
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Posted: May 3rd 2011 2:14AM jslim419 said

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in related news family members of Bill Gates have said that for the past week he has been rubbing his hands together, and repeating "EXXXCELLENT!" all day, and night as if in a trance.

Posted: May 3rd 2011 2:54AM Fakeassname said

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@jslim419

in completely unrelated news the recent surge of web searches for "tentacle porn" has been traced to a single IP address in north eastern Washington state.
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Posted: May 3rd 2011 3:42AM Suhaira said

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I wonder how many other companies get hacked and just sweep it under the carpet, unless they can't.
Kinda like when a criminal group managed to swap all the McDonald's drive through service card machines for their own and managed to steal card numbers & pins in Perth, western Australia. No one heard about until the police released information about it.
So I'm sure its not just Sony. And that said, getting a visa debit card for online transactions that never has money on it except at sub time and purchase time .. best idea ever. Can't steal it if its not there!

Posted: May 3rd 2011 3:44AM pcgneurotic said

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I'd like to get my hands on the spotty little punks that did this.

Posted: May 3rd 2011 3:51AM NeoWolfen said

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Apparently im one of the 12700..and I havent been a SOE customer for years.. so much for thinking this bullet had been dodged.. happy days.

Certainly won't be a SOE customer again in this lifetime.

Posted: May 3rd 2011 5:32AM Lenn said

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I just received their e-mail. Its text is exactly the same as the security update posted on their website. In other words: no new information is given.

How the hell are we supposed to know if we are in any real danger? I was under the impression the e-mail would be at least a little more personal, not just a copy/paste of the announcement on the website.

Posted: May 3rd 2011 7:41AM mattwo said

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I had my account hacked a while ago and I couldn't change my password, yet SoE kept insisting that I should LOG IN AND USE THE HELP SYSTEM THAT REQUIRES ME TO HAVE MY PASSWORD.

In regards to sony in genreal, both my PS2 and PS3 have broken disc drives.

My PSP2000 has a faulty thumbpad but Gamestop's "refurbishing" may be what's to blame in that case

I really hate Sony right now. Serves em right

Posted: May 3rd 2011 8:21AM Lenn said

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@mattwo You know, Sony isn't the only victim here. What about the 25 million people who've had their personal account information compromised? Are they to blame for your misery?
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Posted: May 3rd 2011 8:28AM Tom in VA said

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All of this just makes me wonder if there isn't some better way to establish accounts and conduct transactions -- a better sort of business model, in other words.

I imagine that businesses are getting hacked all the time, but perhaps it's only the really efficient, well-run companies (like Sony!) that even recognize when they've been hacked.

Posted: May 3rd 2011 6:21PM Sonoran said

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I wonder what this will do to FTP games on SOE like Pirates of the Burning Sea?

When the user doesn't have to risk his/her credit card number to play... how much harder will it be for these games to get people to reach into their wallets? Along with the users who accounts were hacked I think the game companies (POTBS is owned independently) are just as scr***ed.

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