If you're curious what Sony higher-ups have to say about the recent PlayStation Network security debacle, you'll want to check out Kazuo Hirai's remarks to the media at 2:00 p.m. Sunday in Tokyo (1:00 a.m. EDT). Hirai, Sony Corp's executive deputy president, is expected to field questions from journalists as well as use his considerable PR skills to put a positive spin on the situation and its aftermath.
Much is at stake for the global entertainment giant, including possible legal actions resulting from the compromise of 77 million user accounts (and the company's delayed response and acknowledgment of the problem well after the fact). It's a big moment for Hirai as well; the executive is considered the front-runner in the race to supplant current Sony president Howard Stringer -- who has "been vague about his plans from the next financial year that starts in April 2012" according to Reuters.
Reader Comments (38)
Posted: Apr 30th 2011 6:23PM Khalus said
Sony's arrogance is far too great for them to say anything worthwhile and redeeming...
Posted: Apr 30th 2011 7:12PM absolutturkey said
@Khalus "Sony's arrogance"? Interesting. So by your logic, when a thief breaks into someone's house, we're to assume that it is the fault of the homeowner for being arrogant. Or perhaps it's the arrogance of the local police that failed to protect the home. Or maybe it's the fault of the person that built a home that was unsecured to begin with. I got an idea, let's blame everybody BUT the person that actually committed the wrongdoing. I swear, this whole fiasco has helped me realize how asinine some of us in the gaming community really are.
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Posted: Apr 30th 2011 7:22PM Valkesh said
@absolutturkey
Um, he wasn't shifting blame. He was simply saying Sony is to arrogant to say anything worth hearing. They're not going to own up to anything and will try their best to shift blame. Hell, knowing Sony, I wouldn't put it past them to try to blame the users and then charge for a "data protection service" given their track record.
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Um, he wasn't shifting blame. He was simply saying Sony is to arrogant to say anything worth hearing. They're not going to own up to anything and will try their best to shift blame. Hell, knowing Sony, I wouldn't put it past them to try to blame the users and then charge for a "data protection service" given their track record.
Posted: Apr 30th 2011 8:11PM Sean D said
@absolutturkey
The hacker should bear the brunt of the blame. There is no doubt about that. I don't think Khalus was implying otherwise. Sony's reputation for arrogance, however, was established well prior to this issue. How they've responded to the issue has aggravated already upset customers.
If you lend a friend an item you covet and that item is then stolen from your friend as a result of their negligence, is the theft not at least partly your friend's fault? Was it not his or her responsibility to do what they could to keep your item safe? Was that not part of your understanding, spoken or unspoken, when you lent your friend the item in the first place?
I question Sony's diligence in this regard. I don't believe they did all they could have to protect our personal information and I think their choice to delay informing us about the issue serves as a great example of their standpoint on Sony/Sony client relations.
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The hacker should bear the brunt of the blame. There is no doubt about that. I don't think Khalus was implying otherwise. Sony's reputation for arrogance, however, was established well prior to this issue. How they've responded to the issue has aggravated already upset customers.
If you lend a friend an item you covet and that item is then stolen from your friend as a result of their negligence, is the theft not at least partly your friend's fault? Was it not his or her responsibility to do what they could to keep your item safe? Was that not part of your understanding, spoken or unspoken, when you lent your friend the item in the first place?
I question Sony's diligence in this regard. I don't believe they did all they could have to protect our personal information and I think their choice to delay informing us about the issue serves as a great example of their standpoint on Sony/Sony client relations.
Posted: May 1st 2011 5:23AM pid said
@Sean D
Don't forget they are not americans. The japanese culture is quite different. Look at their reaction to the earthquake. If it would have happened in the SF bay area people would have panicked about 1000 times as much. Their temper also reflects on how they lead companies. Just because you are an american customer doesn't mean the company has to treat you differently than, say, a japanese customer.
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Don't forget they are not americans. The japanese culture is quite different. Look at their reaction to the earthquake. If it would have happened in the SF bay area people would have panicked about 1000 times as much. Their temper also reflects on how they lead companies. Just because you are an american customer doesn't mean the company has to treat you differently than, say, a japanese customer.
Posted: Apr 30th 2011 7:45PM Russell Clarke said
I wonder if he will cry in public.
Posted: Apr 30th 2011 7:51PM ElfLove said
@absolutturkey
I feel exactly the same way that you do! This whole 'blame Sony' mentality is nearly the same thing as saying that someone as asking to be mugged, and robbed.
I have a feeling many of these...well....these kids...don't have to deal with credit reports or credit scores.
I feel exactly the same way that you do! This whole 'blame Sony' mentality is nearly the same thing as saying that someone as asking to be mugged, and robbed.
I have a feeling many of these...well....these kids...don't have to deal with credit reports or credit scores.
Posted: Apr 30th 2011 8:32PM Eamil said
@ElfLove
"This whole 'blame Sony' mentality is nearly the same thing as saying that someone as asking to be mugged, and robbed."
If I'm dumb enough to walk down a dark alley with $100 bills hanging out of my pocket, yes, I am asking to be mugged. I'm not sure what you're getting at here.
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"This whole 'blame Sony' mentality is nearly the same thing as saying that someone as asking to be mugged, and robbed."
If I'm dumb enough to walk down a dark alley with $100 bills hanging out of my pocket, yes, I am asking to be mugged. I'm not sure what you're getting at here.
Posted: Apr 30th 2011 9:35PM DiscordSK said
@ElfLove
As said above, if you get mugged/robbed by placing yourself in a situation all but inviting it to happen them blame is partially your own. That doesn't take away from the fact that a crime was commited and in this case the people who will inevitable pay for it are Sony's customers, but in no way is Sony the victim here.
I still maintain that Sony all but painted a giant bulls-eye on their backs and through their careless regard for their customers and the safety of their personal information, and how certain elements of the community (aka the hackers) would react to what can be seen as goading... they are more then a little responsible for what happened.
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As said above, if you get mugged/robbed by placing yourself in a situation all but inviting it to happen them blame is partially your own. That doesn't take away from the fact that a crime was commited and in this case the people who will inevitable pay for it are Sony's customers, but in no way is Sony the victim here.
I still maintain that Sony all but painted a giant bulls-eye on their backs and through their careless regard for their customers and the safety of their personal information, and how certain elements of the community (aka the hackers) would react to what can be seen as goading... they are more then a little responsible for what happened.
Posted: Apr 30th 2011 11:37PM ElfLove said
@DiscordSK @Eamil
Really? You guys are honestly saying that all the innocent people that bought PS3 and PSP to have fun with friends and family...that they deserved to have there personal information robbed and sold...because they were 'dumb enough' to buy something from Sony?
Really? You really believe that?
77 million people as as much to blame as the company.
Whatever protections Sony had it may have never been enough...and those people didn't deserve the 'ire' of the hackers...they had nothing to do with the hackers.
Why should they suffer what 'the company' did.
What the hell world do some of you live in.
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Really? You guys are honestly saying that all the innocent people that bought PS3 and PSP to have fun with friends and family...that they deserved to have there personal information robbed and sold...because they were 'dumb enough' to buy something from Sony?
Really? You really believe that?
77 million people as as much to blame as the company.
Whatever protections Sony had it may have never been enough...and those people didn't deserve the 'ire' of the hackers...they had nothing to do with the hackers.
Why should they suffer what 'the company' did.
What the hell world do some of you live in.
Posted: May 1st 2011 2:41AM DiscordSK said
@ElfLove
You really should read what is posted before replying. I flat out said that the people most hurt by this are the customers. They have little to do at the momment but hope for the best.
The fault on the other side lies squarely at Sony's and the hackers feet. We all know what the hackers did is criminal, but I'm saying that Sony's tendency to pick pointless fights, antogonistic approach to issues that may blow up in their faces and, from the details leaking out, pathetic security system that never even bothered to encrypt customers information is no less of an issue here.
Finnally, from the sound of things Sony was well aware of these gaping holes in their security and choose to only address them AFTER the systems had been compromised.
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You really should read what is posted before replying. I flat out said that the people most hurt by this are the customers. They have little to do at the momment but hope for the best.
The fault on the other side lies squarely at Sony's and the hackers feet. We all know what the hackers did is criminal, but I'm saying that Sony's tendency to pick pointless fights, antogonistic approach to issues that may blow up in their faces and, from the details leaking out, pathetic security system that never even bothered to encrypt customers information is no less of an issue here.
Finnally, from the sound of things Sony was well aware of these gaping holes in their security and choose to only address them AFTER the systems had been compromised.
Posted: Apr 30th 2011 8:59PM Jade Effect said
Can't really expect too much from a free gaming service.
Posted: Apr 30th 2011 9:35PM (Unverified) said
@Jade Effect
I paid cash for all my PS Home items. I paid cash for all my DLC. I paid cash for PS1/PSP downloads. Many people pay for the Playstation + accounts as well. So where exactly is that "free" gaming service?
Think before you type next time.
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I paid cash for all my PS Home items. I paid cash for all my DLC. I paid cash for PS1/PSP downloads. Many people pay for the Playstation + accounts as well. So where exactly is that "free" gaming service?
Think before you type next time.
Posted: Apr 30th 2011 11:40PM (Unverified) said
@Jade Effect You'd think but PSN hosts sub paying games like DCUO and MAG. I bet a lot of people who play DCUO on the PS3 really wish they would have gotten it for the PC instead...
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Posted: Apr 30th 2011 11:42PM (Unverified) said
@(Unverified) Erm he means it's free as in you don't NEED to pay 50 bucks a year in order to actually play online. durp
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Posted: May 1st 2011 12:44AM (Unverified) said
@(Unverified)
And what do free multiplayer servers have to do with the PSN service? Multiplayer servers and account servers are two different things. By the way, if Microsoft had devs that were lazy enough to leave the backdoor to developer accounts wide open, Xbox users would be looking at the same right now. Free or paid multiplayer don't mean squat and I really don't know where you guys' brains are at. Hurp durp.
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And what do free multiplayer servers have to do with the PSN service? Multiplayer servers and account servers are two different things. By the way, if Microsoft had devs that were lazy enough to leave the backdoor to developer accounts wide open, Xbox users would be looking at the same right now. Free or paid multiplayer don't mean squat and I really don't know where you guys' brains are at. Hurp durp.
Posted: May 1st 2011 5:32PM (Unverified) said
@(Unverified) Are you really? It means you're not paying for an online service. Sony doesn't have to compensate anything because we're not paying for their online service...retard.
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Posted: Apr 30th 2011 9:16PM Quarlo said
I dont care how he 'spins' this situation. I want my Killzone 3 Brutal Melee fix! I wants it now!
I purchased the new map pack, an hour later the network was down.
I purchased the new map pack, an hour later the network was down.



