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Reader Comments (16)

Posted: Feb 10th 2011 12:07PM kgptzac said

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It's not a surprise to see one of another Nexon's easily-exploitable game got a slap in the face. I don't konw how many more of incidents like this need to happen before the company makes the developers of their games to tighten up their security.

Posted: Feb 10th 2011 12:31PM Maraq said

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Its such a dumb situation, and reaction. Its the company's negligence that created the gap in security, the hackers selfishness that exploited it, and the company now over compensates by punishing everyone, non cheating, innocent players who've worked hard for their ingame currency included. Dumb. Dumb. Real Dumb.

Out of all the groups listed, company, hackers, cheaters who didn't hack/bot/rmt their money, and innocent players who simply worked within the game systems to accumulate their money, which do you think is going to be most aggrieved over this one size fits all punishment?

Dumb.

Posted: Feb 10th 2011 12:33PM Maraq said

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@Maraq
switch "cheaters who didn't hack/bot/rmt their money" for "cheaters who hacked/bot'd/rmt'd their money"

my bad :)

Posted: Feb 10th 2011 1:11PM Budukahn said

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I've never played Maple Story but assuming it's anything like nearly every other MMO ever, I'd be seriously livid if I had been and this happened to me.

Seriously, what sort of company thinks it's a good idea to directly spit in the eye of every single currently active customer you have? Are they deliberately trying to run their business into the ground?

Never mind the terrible precedent this sets. "Don't spend your time in Maple Story" it says to players both current and potential. "Next time we screw up, we'll take all your game currency again". As always, once it has been done the first time, there's always good reason to believe it'll happen again.

Posted: Feb 10th 2011 1:33PM ShivanSwordsman said

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@Budukahn

Nexon is one of the only companies to utilize "Fatigue Points" in their video games, limiting you from EXPing at all after a certain point of gains that day, their customer service is absolutely terrible, and ifyou remember, DFO also went through this when a loophole was found for raising PvP ranks, banning several legit people who worked their butt off to get to the highest ranks.

This is also compounded by the "Gachapon" system we got for DFO avatar clothing, while Korea was able to purchase directly AND select their own buffs on items. Nexon has a very, very long history of really sticking it to legit customers and it's fans, yet they remain profitable and their games highly played. If you blame ANYONE, blame the idiotic fans that keep signing up to get treated this way, and excuse their behavior.
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Posted: Feb 10th 2011 3:15PM DevilSei said

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Wow Nexon... real classy...

I hope Vindictus doesn't get released in Europe, not because I hate them, but that game is bad enough in its current state in the States, I'd hate to see how N:Eu would handle it....

Posted: Feb 10th 2011 3:50PM Noteamini said

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Nexon PR/management must be full of idiots....
first they screw up the cash shop item and take away item player bought... which is prob boarderline robbery...
and now this....

you would think someone in their PR/Management would say... hey guys... this is a BAD idea

Posted: Feb 10th 2011 4:47PM kaelidancer said

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Wow. Just... wow. How could they possibly think that's a good idea? Way to alienate your entire (legitimate) playerbase, Nexon. Rollbacks are not pretty, but it's still a WAY better solution than this.

Posted: Feb 10th 2011 6:45PM Jade Effect said

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I can't believe instead of they doing their job, which is examining the exploit, investigating the logs, taking appropriate action against the cheaters and closing the exploit, Nexon choose to just smack everyone else.

This kind of "can't be bothered, yo" attitude is exactly what I hate about f2p games. The company just gets by doing the minimum: selling more stuff on the cash shop and forget about anything else that doesn't bring in money.

Posted: Feb 10th 2011 6:59PM SusieTheCat said

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As one of the 'legit' players most affected by this debacle (losing 75% of 1billion mesos), I can tell you that 'the forums have been in uproar' doesn't even begin to cover it.

Nexon have fundamentally failed their customers yet again. I have already left due to the chaos involved. Sadly, they'll almost certainly 'weather the storm' due to the size of their customer base, but enough is enough for me.

Au revoir Maplestory. You've gone too far this time.

Posted: Feb 10th 2011 7:40PM SusieTheCat said

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"The reason why we didn't perform a rollback on our servers," a Nexon EU representative told us, "was because we detected the exploit too late which may make the players lose even more of their gains if we were to turn everything back."

And this, despite numerous 'honest' players sending EOI's on the day it started.

You couldn't make it up.

Posted: Feb 10th 2011 9:28PM Nepentheia said

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*boggles* To not roll-back is inexcusable! Or is it that the company doesn't have good data back-ups going back far enough *to* do a proper roll-back?

Wow, that is horrendously bad mismanagement of this fiasco.

Posted: Feb 10th 2011 9:39PM Seldra said

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Lol really? Y'all look so surprised, korean mmos have been doing this for years, all the way back to Ragnarok Online when they'll reboot every ones characters back to level 1 to out-right deletions when servers crash.

I don't understand what kind of system they run on over there on the east but they never take the time to properly address issues instead expect their users to sit quietly and take it. Wake up call that's not how we do things here on the West!

Posted: Feb 11th 2011 3:37PM Icemasta said

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Wow, Nexon really sucks at understanding an economy.

Let's see what happened.
1) Hacker creates tons of currency, creates massive inflation due to the loss of value of currency.
2) Hackers buyout the market by buying everything that is wrong anything.
***This means all items of value that were on sale are now in the hacker's hand, while legit players now have currency in their hands.***
3) Nexon decides to cut everyone's cash by 90%, which is stupid in the end because the amount of currency added to the system will still make them right. A player that had 1 million now has 100k, a player that had 100 Billions now has 10 Billions, all prices will adjust by 90% and the hackers will still be the richest.

4) Hackers keep valuable items, legit players lose everything.

Posted: Feb 12th 2011 10:29AM wjowski said

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I have neither sympathy or pity for the people that've been enabling so-called "game" developers like Nexon. They got the game, and the customer serivce quality, they deserved.

Posted: Feb 13th 2011 3:25AM zhxc said

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It's not surprising. All korean games are like that. I played Warrock before and because I lag a lot people reported me for hacking and then my account was banned. I appealed and they banned my forum account. I created another forum account and appealed again, they banned my IP. That's how parental they are.

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