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Reader Comments (17)

Posted: Jan 24th 2011 2:08PM Faction 3 said

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No matter how much is said, there will always be Trolls. Sadly, that has become a Staple of the MMO genre. I once belonged to the worst MMO community on the planet, WoWs. Now every time I pick up a new MMO (the few I actually have), one of the first things that pops into my mind is the maturity of the Community.

DCUO is the prime example, it released less than a Month ago, and people are all over calling it "Shallow", "Empty", "Lacking", etc. Rather than taking the game for what it is (3 weeks old), lets all just shit-kick it for not being equal to the Genre staples that have been out for half a decade or more!

Posted: Jan 24th 2011 2:33PM Mirokata said

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@Faction 3

How could critiqueing DCUO possibly be construed as trolling? They're the ones taking the game for what it is... a game they feel is shallow empty and lacking. As a product in a marketplace, why would you judge it any different than any other MMO? You're the one taking it for what you dream it might be in a few years.

Anyways, trolling will always exist and if its not in your important global channel it will be in your important regional channel (but it will always be in your important global channel if there is one). Just grow a funny bone and deal with it.
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Posted: Jan 24th 2011 2:35PM DancingCow said

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@Mirokata

Oh don't be silly.

Trolling = disagreeing with [insert name here] :P

Though seriously, yes that one made me giggle too. DCUO has its charms but is also worthy of a few criticisms.
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Posted: Jan 25th 2011 2:59PM Faction 3 said

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@Mirokata "You're the one taking it for what you dream it might be in a few years."

No, No Im not, actually. I have my issues with the game, but I won't be all over every respectable venue bitching and whining about its shortcomings. The game has been out for 3 WEEKS! Whatever issues may be present needs a chance to be settled.

And critiqueing is one thing, calling PUBLISHERS "bad devs" and clogging up the forums with late-night bullshit on why you're leaving said-game, giving exagerrated reasons, and claiming "everyone who stays is bad!" is simply Trolling.
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Posted: Jan 24th 2011 2:10PM aurickle said

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No matter how well intentioned you are, the fact is that there will always be an a-hole who wants to upset the applecart. And then there will always be a few people who can't just ignore it but instead feel the need to respond. These are then followed by a half dozen more who chime in one way or another. Boom! Channel destruction becomes imminent.

The bottom line is that this is a fundamental flaw in Aion's design. /3 should NOT be the only channel that's server-wide. Of course, even if it wasn't, there would sadly still be a number of people who choose to talk about all kinds of inanity in it even though they could be in the channel that's actually meant for that.

I wish there was a solution, but short of major heavy-handedness by the GM's I don't see how.

Posted: Jan 24th 2011 2:33PM DancingCow said

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This isn't a difficult problem to fix.

NCSoft should:

a) Log all chat channels
b) Deal with troublemakers

I've played MMOs where troublemakers are dealt with and the chat channels aren't abused like this. I've played others where staff turn a blind eye and there you'll hear things in eg. Trade channels from talking about sexual acts with specific players up to how committing genocide against some group of people is a great idea.

When staff fail to uphold their part of the ToS which guarantees they do everything within their power to create an environment free from such silliness, then I cancel my subscription and make sure they know why.

Posted: Jan 24th 2011 2:53PM Syesta said

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Chat window >
Tab Options >
Channels >
Uncheck 3

Posted: Jan 24th 2011 7:00PM wfseg said

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@Syesta

I participate in the fort battles, and /3 is the only way to know what's going on before Forts go vulnerable. Once I'm in an alliance/league though, I switch over to my custom tab (with /3 off, /1 /2 on and other options). (or hop on ts/vent if they have one going).

Point is, having /3 off isn't healthy for a pvp game. But having it on is worst, the community is trash. Yes, turning /3 off is an option, but it doesn't solve the problem. Trolls will still be there. The article mentioned a way to fix or alleviate the trolling problem, but as usual NCsoft will be sluggish to respond (if at all).
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Posted: Jan 24th 2011 2:57PM pid said

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Some "trolls" are just kids.
They are young.
They are small.
They just like kidding.
Let them play, they aren't always 40-year old man-bears with huge bellies drinking beer without a life.
Who thinks that WoW was the first MMO has to be at most 12 years old...
It's a kid's world!

Posted: Jan 24th 2011 3:19PM (Unverified) said

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It's hard to watch fellow community members in a game or forum be baited into a troll. For instance, in a troll thread, I never respond but see many others. If I were to reply saying don't feed the troll, that just bumps the thread and gives the troll more attention. That's an all too frequent damned if you do, damned if you don't situation.

Plus, you know, people don't like you telling them how to act or what to do. Que sera sera. :P

Posted: Jan 24th 2011 4:38PM DemonXaphan said

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Ok yes i have been known to feed the trolls sometimes, but when they start getting really stupid or saying sexual graphic content is when i stop and change channels.

Like as said above trolls will thrive no matter what because there are people that will feed them till the feeder or the troll blows up.

Posted: Jan 24th 2011 5:40PM TheRealStupid said

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Way back when in 2000, Dark Age of Camelot was in beta testing, they had server wide chat. It was removed within two weeks because it quickly filled with inane, offensive and unhelpful chatter.

Way back in 2004, World of Warcraft was released. Within two weeks, Barren's chat became famous for it's inane, offensive and unhelpful chatter.

Server-wide chat simply does not work. The only way that /3 will ever become usable is when NCsoft removes the ability for anyone to actually type a message into that channel. The LFG widget automatically posts actual LFG messages without typing a thing!

Posted: Jan 24th 2011 8:45PM TheRealStupid said

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@TempesMagus

The problem with having a "spam" channel is that there are -always- valid reasons to subscribe to a such a channel. Maybe it's the best (fastest) way to sell in-game items, maybe it's the best (easiest) way to form a group, maybe it is the best way to distribute raid loot... whatever!

My point being that if you provide a server-wide channel, it will be used for something important and valuable. And totally eclipsed by spam, innuendo, smack-talk and out-and-out hostility.

I just don't see a viable way to provide a non-essential server-wide chat.
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Posted: Jan 24th 2011 8:27PM Daishi85 said

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I love to troll about trollers. Then someone accuses me for trolling about trollers and then I accuse him or her for trolling about me trolling about other trollers and the fun never stops! :)

Posted: Jan 24th 2011 9:50PM MrDiamondJ said

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I'd like to see games with LFG wizards that only allow you to create a text string. Then have server chat restricted only to Guild leaders (a.k.a. players who aren't total douches (mostly) and are a little bit invested in the game).

Posted: Jan 25th 2011 4:12AM mispoem said

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One way these games could maybe do something about trolling is have a way to track how many people /ignore a person. When someone racks up a high number of "ignores"...the person is either removed or dealt with my GMs. Although it isn't a perfect solution, it would give GMs a point to start with and allow players who don't want to get involved but are bothered by the offenders to have a quiet say in stopping the trolls. Just a thought....

Posted: Jan 30th 2011 1:40PM (Unverified) said

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There is only one viable solution:

Actively policing the global chat channel.

1 GM constantly monitoring the global chat channel, insta-banning trolls, flamers, scammers, advertisers and whatnot.

It should be possible for 1 GM to monitor 2-10 servers' global chat channels at once, depending on how used to the policing the playerbase is. Once everyone settles down and accepts that this is how it is, the crap will leave the air.

To accomodate the people that "just like to have fun", add a "gutter-channel", which would basically just be another global chat channel, but unmoderated. It would also not be active by default, but require the player to add it to their chat-box.
There, they can have their fun, knowing that only kindred souls will suffer.

Is such a step economically feasible?
Once the population accepts the arrangement, yes. When the GM only needs to monitor, and rarely take action, so 1 GM can be caretaker of many servers. But at first, it will require at least 1 GM for every 2 servers. And that is costly. So that's the breaking point. To many companies, a nice clean global chat simply isn't worth the cost.

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