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Reader Comments (29)

Posted: Oct 8th 2010 3:17PM Trippin said

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yep, i for one quit playing the game till the patch hits, and maybe even then i wont go back. anyway's i checked the CM lotro forum before i came here and they updated the post about when they "might" be ready to launch, claiming most problems are solved. We just need to hang tight and wait till a patch date hits...

Posted: Oct 8th 2010 3:19PM cotheer said

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They should just go back to racing games kitchen and leave mmo hosting business to companies that DO know what they're doing.

Posted: Oct 8th 2010 3:21PM (Unverified) said

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Here here! Ive been a quiet customer since the games inception back in April 07'
I don't bother reading the European forums at the moment for trolling and lack of news regarding the game.

I like many other Euro players have downloaded the US client and have been playing for free over seas.

I wouldn't mind waiting a month being the updates so big.
But for all the reasons you described, i'm pretty unhappy.

It was an Nth hour announcement regarding the delay, and fraggled communication since then.

All we can do is wait though!! :D

Posted: Oct 8th 2010 3:21PM Keen and Graev said

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I'll say it again: They are the lucky ones in all of this.

Posted: Oct 8th 2010 3:23PM Henthor said

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large sharks thought they would earn much money and cheat the rest of the staff. it appears that the rest of the world is not that stupid, is not it? dream is not Taxable...well not yet.

Posted: Oct 8th 2010 3:39PM Pasha said

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I have EU LotRO account right from its launch and I learned some good lessons about Codemasters' capability to handle patches and upgrades. That's why I didn't believe their promise to launch F2P on EU server in September - instead I didn't wait for them and created (free) US account on the next day after F2P launch + I've purchased Shadows of Angmar for just $9 to save time for Turbine points grind (and going to purchase Moria upgrade during next week).

Now my new character is lvl45 and I believe it will be level 65 sooner than EU F2P version of the game will be available.

Posted: Oct 8th 2010 3:40PM Tristik said

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What regionalization is there for the EU servers? Just language packs or? I don't see why they wouldn't be running identical software and hardware to the NA game. It would be stupid to do otherwise as it would just cause unforeseen problems. Don't see any reason for these delays in europe you always hear about. It's not like china or australia where there are legal or religious concerns is it?

Posted: Oct 8th 2010 4:12PM Lenn said

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The billing system is different, apparently.

But we'll never know what the problems are. It doesn't matter, really, in the long run, as long as we get the update.

By the way, I don't know if this article was already in the works, but after my rant in the previous LotRO post I was quite surprised to finally see something about the EU troubles.

Thanks, Syp!
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Posted: Oct 8th 2010 4:20PM Ringu said

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I'm a founder lifetime member of LotRO Europe, and I'm really surprised at the outraged surprise this has generated: Codemasters has been like this about everything since the very beginning.

How long did we all have to wait to find out anything about the Golden Ring competition that ended in disaster? Or the cloth Middle Earth map that was of legendary quality, that ended up in a paper folded up square of a small part of the country (although the shrieks of horror caused them to have to print a cloth version later, but it was still rubbish)? Or when the paid expansions would be out? Or if or when the little bonus packs would be out? Or anything else?

Codemasters have zero idea of customer support or community support. They never have had.

I haven't used my lifetime account since maybe a couple of months after the game launched mostly cos every problem I had with the game went completely unacknowledged, let alone resolved.

I'll never buy another Codemasters game unless they learn how to support their users, and I don't see much chance of that happening.

Posted: Oct 8th 2010 4:20PM Seffrid said

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It's the lack of communication I find the most disturbing, and I can only assume that it's a legal issue probably related to Turbine taking the European version back from Codemasters. At least I hope that's it, but why they can't define the problem as a legal one (or technical or whatever it is) I really don't understand.

I feel sorry for the level of staff that we deal with on the forums, I'm sure they feel as bad about it as we do, but somewhere above them the grey suits don't give a fig for their paying customers and are happy to trample all over them. Meanwhile, servers and guilds are losing players to the US version and that isn't going to help at all in the long run.

This is not a happy episode in the life of LoTRO, and it isn't getting any better any time soon. The announcement about further developments next week is so vague and couched in such conditional terms that all it really means is that there's at least another week's delay before the next delay is announced.

Very poor show Codemasters, but thanks to Massively for finally getting off their own butt and reporting more fully on this debacle which I hope they will keep up the pressure on with both Codemasters and Turbine.

Posted: Oct 8th 2010 4:31PM pcgneurotic said

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Pre-order cancelled.

Posted: Oct 8th 2010 4:43PM (Unverified) said

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Okay, lets put thing into perspective here. Codemasters are a company and no company will ever do anything that is bad for their own business.

If the delay could be avoided or blame laid anywhere, then Codemasters are surely on a fast track to bankruptcy for throwing away customers.

And I find it disturbing that Massively did not finger Turbine in this article as well, I don't know about anyone else, but I've played on many MMOs run by third parties and they ALWAYS do what the first party, the developer, tells them to do.

Turbine are the ones that write the code, they should be working night and day, to bring this update to Europe. Not sitting back and praising how much money they've made from their own launch and laughing it up at the GDC.

PS, they've been weekly not bi-weekly updates from Codemasters.

Posted: Oct 8th 2010 7:00PM (Unverified) said

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That's not true at all. Companies routinely do things that are bad for business. Just look at DRM, it increases piracy, while when it doesn't exist, people buy more. That's a fact. Same thing with availability, companies purposely make their product harder to find, if not available at all, which goes against any logical sense, you should want your product everywhere.

Business make stupid decisions that are bad for business constantly. This is no different. Turbine should not be giving the rights to their product to any other company. They need to get rid of Codemasters. There is no good reason to involve an incompetent company that is only hurting your product and profits.
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Posted: Oct 8th 2010 6:20PM Seffrid said

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"Okay, lets put thing into perspective here. Codemasters are a company and no company will ever do anything that is bad for their own business.

I give you SOE and SWG:NGE.

Your next point?

Posted: Oct 8th 2010 7:00PM dudes said

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Codemasters are the type of company that would prefer subscription based incomes on their game. They might be dragging their feet because noone at Turbine asked them if they were ok with the F2P thing, it was going to happen anyway.

I wouldn't be surprised if Codemasters walk away if they are forced to run a MT F2P model without being totally ready for it, especially as their fixed income is going to be changing into a MT source of income.

Posted: Oct 8th 2010 7:01PM dudes said

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I am aware that subscriptions can continue, but it's not definite like it is now if players can switch to F2P. 'MMk?
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Posted: Oct 8th 2010 9:27PM Arkane said

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Still waiting on my DDO's characters to be transfered from EU to the F2P version. =( Codemasters better get their tumb out of their ass.

Posted: Oct 10th 2010 12:55PM (Unverified) said

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Except for the fact that this has nothing to do with Codemasters now, it's Turbine that have screwed this one up! Two months for character transfers - poor stuff from Turbine.
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Posted: Oct 8th 2010 9:59PM Icemasta said

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My friend's guesses,who is a lawyer for an undisclosed firm that works for companies on the subject of contracts and general economy;

1) Turbine and Codemaster are arguing on the terms of how the revenues will be split. Codemaster's gains from P2P were probably a % of the monthly fees, but going F2P, the % might appear too high to Turbine. So maybe Codemaster was getting a 20% cut, but Turbine wants to reduce it to 10%, and they are arguing back and forth.

2) Turbine will want to regain LOTRO's distribution for Europe, they might be discussing how/when Codemaster will be losing distribution rights.

3) To be honest, I find the article too one sided, yes, Codemaster is at fault, but if any legal trouble arose, it will be coming from Turbine. Everything the Justin Olivetti mentioned can be said about ANY third-parties, and this happens because third-party are generally "Abused", IE: they get a very small cut of the profit, which in term does not allow for upgrade to servers, lack of employees, etc...

Posted: Oct 9th 2010 8:56AM tenfootgoatman said

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From what I've heard the rumour is that Codemasters did'nt want free to play and are trying to offload lotro and have no intention of releasing it . I would'nt be suprise if this reverts back to Turbine sometime next year . I dont know where that will leave those with a lifetime sub.

I wonder if Codemasters were in any other industry other than gaming they would have surivived so long given the kind of incompetance they repeatedly show . I somehow doubt it .

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