Last week, CCP Games announced that the EVE Online server was heading for a move and a bit of an upgrade. Hidden within a few cabinets in a single datacenter is everything that makes up the EVE universe, from characters and ships to planets and the market. The cluster of hardware has been expanded over the years and now exceeds the limitations of the hardware cabinets it occupies. Moving the cluster to a new location within the datacenter should help support future upgrades to keep up with the game's growing subscriber-base.
The shuffle began early yesterday morning at 09:00 UTC and was planned to be completed by 15:00 UTC the same day. Unfortunately, the transition to a new locale has had some unforeseen side-effects for Tranquility. After a long day of server work, final testing of the cluster revealed database issues that must be corrected before the game can go live. At 03:00 UTC this morning, the estimate for restoring Tranquility and the EVE website was mid-day today. With that time having now passed, CCP has released a new estimate of 16:00 UTC. If necessary, further delays will be announced on the official EVE Facebook page, the CCP Games Twitter page and the game's main website.
UPDATE: The server is now up and players can log in again. CCP has explained the reasons behind the long downtime and detailed their plans to reimburse players with skillpoints in a news post.
Reader Comments (13)
Posted: Jun 24th 2010 9:25AM anduz said
I knew I should've gone for a longer training queue than 3 days. :(
Posted: Jun 24th 2010 9:52AM Johny B said
ya i hear you ... mine is going to be done in 3 hours, not very happy bout it ...
Posted: Jun 24th 2010 9:59AM (Unverified) said
People wonder why Hello Kitty Online has a larger base.
Posted: Jun 25th 2010 11:24AM (Unverified) said
I don't wonder, there's clearly lots o' Pedo-bears out there.
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Posted: Jun 24th 2010 10:20AM benfolds said
OH Come on. Things like this are going to happen. I have been involved in some moves like this, although a lot smaller in scope, and unexpected things happen. You can't plan for everything. I would rather they take the time to get it right than launch and have issues. CCP is pushing the envelope big time in this industry, and with that, come some unexpected challenges. My hats off to them for doing so. They fear nothing, and that is what makes them the ideal gaming company in my eyes. The server will soon be up. They have an amazing uptime for what they are doing, which is one persistent gaming world.
Posted: Jun 24th 2010 10:26AM (Unverified) said
They're terrible at giving accurate ETAs on downtime, however i'm not going to hold that against them. Especially in this situation where a lot of people truly do not know what all is involved with moving not just one server, but a whole damn shard of servers. I would be surprised if things were actually finished and online today.
I still love my EVE, so of course I would love to see it back up and running sooner rather than later. But at least I understand and can accept what they are trying to do and what issues are involved with that.
I still love my EVE, so of course I would love to see it back up and running sooner rather than later. But at least I understand and can accept what they are trying to do and what issues are involved with that.
Posted: Jun 24th 2010 10:32AM DrewIW said
Repeat after me CCP...
Under promise. Over deliver.
Under promise. Over deliver.
Posted: Jun 24th 2010 11:43AM Lateris said
Do they run SQL?
Posted: Jun 24th 2010 11:47AM (Unverified) said
Best part is that they actually took my payment at 23:00 UTC on 6/23 so they literally took my money in the middle of a massive outage... something just doesn't feel right about that.
Posted: Jun 24th 2010 11:58AM (Unverified) said
CCP planned 6 hours for a complete move of all the servers to their new position, installation of internal network components, testing and putting the cluster back online. I don't think it would have been possible under perfect circumstances to perform all these actions in the given timeframe.
Posted: Jun 24th 2010 12:05PM Brendan Drain said
If you can't comment without insulting people, please don't comment at all. I understand your frustration but there's a polite and constructive way to express it.
Posted: Jun 24th 2010 12:13PM GaaaaaH said
It's up!
Posted: Jun 24th 2010 12:23PM Brendan Drain said
Thanks for the heads up, the server is indeed back up! Login queues are currently in effect as everyone is trying to log in at the same time.
Reply
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