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Reader Comments (46)

Posted: Jun 16th 2010 7:09PM mysecretid said

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Actually, they acknowledged that all the digital "goodie" items would make it into the game for individual purchase "eventually" -- as far back as the closed beta forums.

Cryptic's always done it this way, so the people who knew the company from its City of Heroes days weren't terribly surprised. Others screamed blue murder for a bit -- this being the internet, after all -- but, largely, the announcement provoked far less response than I expected. Most people seemed to gloss over it.
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Posted: Jun 16th 2010 10:24AM Anax said

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I am a relatively new STO player, formerly an Aion player, and before that a longtime EQ2 player. Each of these three games uses a different model. I love EQ2's old model of one subscription, one game for everyone. You got all the races, all the items, all the quests, and all the zones for one price (assuming you stayed current on the expansions). It's a great way to run a game, in my opinion.

That said, I also like the STO model. It's different, but that doesn't make it bad in my eyes. Without spending a dime in the C-Store, I have all the races, ships, and appearance items I need to have lots of fun. If the devs want to spend some time putting together a few extra, optional items to earn a little more money, then God bless their hard-working little hearts. All the money spent on this game is discretionary--no one *needs* the game--so it's fair for the devs to try to find new ways to earn a little more money. If we don't like their business model, we can always change to one of the many other excellent games out there. If Starbucks wants $5 for coffee, good for them. I can buy it when I want it, and not when I don't. It's discretionary. It doesn't change how I enjoy the coffee that costs the standard $1 a cup.

So, to summarize this point, I don't see how the availability of items in the C-Store in any way impact my enjoyment of the game as it is. I would encourage potential STO players to take advantage of Cryptic's generous free trial. Download the game, try it out without any C-Store items, and see if you like it.

Posted: Jun 17th 2010 12:36AM DevilSei said

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"I have all the races, ships, and appearance items I need to have lots of fun"

Well, do you mean that the races they are selling aren't needed for your fun? Because frankly, I see it as unfair. Optional stuff? Sure... officers with unique abilities? Not exactly fair... but to withhold races from the subscribers to use as C-store bait? That's where I have an issue. Worse yet, people who wanted to do the PvE portion of the game instead of PvP, have to 'buy' a Klingon.

So, I'm left wondering how one could support both a game that gives you all the races, and at the same time a game that tags more popular or demanded races with a price tag.
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Posted: Jun 16th 2010 2:02PM spartanthetriviumorg said

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The pimpin' of the preorder and LE items on the store is a pure money grab and fuckin' in seriously bad form. Moreover I remember when they [Cryptic] talked about a cash shop and the question of this very thing was brought up we were told no way it would happen. The line was something along the order of we value those of you would believed in this game enough to support it especially LtS people and those who purchased several copies just to get different packages. The many "offering" really irked the community in the first place given there were so many and the biggest sting of all was the one where people to drop big money on another title to get the alt uniforms!!! Now for a couple dollars people can get them in the cash shop!!!

The whole things is fucking wrong and it has nothing to do about epeen or elitism -etc.. as some kiddies are arguing. It is about respecting your customers, keeping promises and integrity.

If the intent from day one was to hock the stuff a few months down the road then they should have been up front about it and not used words like "exclusive" and "limited time" -etc... but they did not because they KNEW many people would have simply waited and not spent all the money they did.

The whole affair is a classic example of bad practices that I hope other companies dont emulate. The trust between gamers and industry is on very shaky ground right now after many companies have shown us repeatedly they dont really care about us - at all - and this is yet another slap in the face of the people that take chances and support new things and developers.

Posted: Jun 16th 2010 5:48PM Lionhearted said

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I think you remember wrong, because Cryptic was very, very open and honest about the fact that maybe, at some point later, they'd allow pre-order bonuses, etc., on their Cryptic store. I think the only surprising thing is that it happened so soon.
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Posted: Jun 16th 2010 10:34AM (Unverified) said

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i don't think that the fact these items come to c-store is the problem. its the price difference.
people paid lots of $$$ to get these items and now they are there up for grabs.

if they told them that those items would be there on c-store in june for a few dollars nobody would have bothered buying the pre-order items.

i think that's why they feel cheated.

Posted: Jun 16th 2010 10:49AM Super Nerd said

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Eowut hit it spot on. If everyone who got these items at release payed this amount it would be far less of an issue. This comes back to my original statement, Cryptic has nothing more on it's mind than to screw as much money as it can out of their players.

They have more Paid DLC in their first 5 months than any other Subscription based MMO on the market, it's just ridiculous. They release more paid-content regularly than they do free content, so what's the point of the $15 a month I'm paying them? Isn't that for the continued release of content?
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Posted: Jun 16th 2010 11:16AM Macabre 13 said

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@Preston

They get away with it precisely due to people like you. You bitch and moan, but at the end of the day, you still give them your money. In other words, your complaints fall on deaf ears.

If you feel your $15/mo isn't netting you a fair deal, then *don't pay it*. If you continue to do so, then the only message you're sending Cryptic is "I'm OK with what you're doing," despite how you might comment about it on message boards.

You directly support exploitative business models and unethical practices (by your own words). Have you no shame?
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Posted: Jun 16th 2010 12:58PM LaughingTarget said

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Early adopters always pay more, it's a basic rule of all business. If you don't want to pay more, wait a bit and get in on the discount. It's especially true for computers and software.

Just because one customer chose to pay the premium to get the product first doesn't mean the company should deny a useful revenue stream to keep the early adopters happy. Early adopters are, frankly, not important to long term success.
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Posted: Jun 16th 2010 11:20AM Lateris said

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I feel really bad for this community. The devs work hard with the game and take a step forward. Then the marketing sales department pulls this and sets them back a few more steps. You can't win. If they showed integrity they could have a loyal following that would stick with them for years. Instead it will steadily decrease.

I have been hoping this game would improve on all sides of it.

Posted: Jun 16th 2010 12:43PM (Unverified) said

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All I see here are a bunch of people drinking the Kapitalist Koolaid.

I played the trial, I bought the game on Steam, and I played for ~28 days before canceling my sub. Why did I cancel? I don't support their business model. Capitalism - as we Americans know it - is inherently unethical. See: Goldman Sachs, BP, Wal-Mart, etc. Companies, including Cryptic, will do anything within the gray area of the law to separate you from your money and laugh all the way to the derivative market.

As long as people keep drinking the Koolaid, this unethical conduct will continue to worsen.

Posted: Jun 16th 2010 12:52PM Its Utakata stupid said

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"Greed is eternal." Rules of Acquisition #10
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Posted: Jun 16th 2010 1:04PM LaughingTarget said

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And without that "unethical" capitalism, you would be living as a subsistence farmer and dying at the age of 25, let alone having the time to bitch about the capitalist culture that allows you the luxury of a computer, Internet, and spare time to whine about it. Society will never advance if we sit around hoping people create products it services not for trade but for charity. All we would get are an unlimited supply of freeloaders and no one willing to play the part of the fool to support them.
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Posted: Jun 16th 2010 1:16PM (Unverified) said

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I played the trial, I bought the game on Steam, and I played for ~28 days before canceling my sub. Why did I cancel? I don't support their business model. Capitalism - as we Americans know it - is inherently unethical.

Congratulations, you are choosing who to support and who deserves your business. You are a fine capitalist!
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Posted: Jun 16th 2010 11:59PM Its Utakata stupid said

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Lol. You can't seriously believe that, LaughingTarget.
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Posted: Jun 16th 2010 1:16PM Samael said

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Good for the people that want this. I wish I could say this is a new low for them. But they have done much worse and they will continue to much much worse. People will defend them and give them money. At the end of the day that is what matters to them.

@Preston

Well good luck having your concerns heard by Cryptic. You are the best type of customer for them. Someone who doesn't like what they are doing but is willing to give them money regardless. You have every right to complain, highly doubt anything good will come from it.

Posted: Jun 16th 2010 2:14PM Kinau said

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Looks like these guys will never learn...

I really wonder how the hell is cryptic run (power and influence ise) so that they consistently aggravate their customers and not even bother to correct the consequences from a PR perspective.

Posted: Jun 16th 2010 3:19PM Devilstower said

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I dropped my subscription to STO after sticking it out through the early months. It wasn't really this that made me drop it, but just that after waiting through several upgrades it was clear that the game would never support the kind of open-world exploration that I wanted to see. It would never be Star Trek, just Champions in Star Trek clothes.

The funniest thing: on the cancellation form, Cryptic gives you a chance to say why you are quitting. One of the options -- not enough instances.

Posted: Jun 16th 2010 9:15PM (Unverified) said

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Actually I think CO is a better game.

But I am a Lifetime subscriber to STO.

Pity me.

(And I still like both games)
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Posted: Jun 16th 2010 3:33PM Phone Guy said

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During open beta the community manager for cryptic specifically told folks that pre-order items would mostly likely available in the C-Store but, he could confirm this wouldn't happen till a good time after release. The early adopters can complain all they want but honestly those who are the first to jump on board pay more anyway. Its a fact of life and has been this way for a very long time.

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