| Mail |
You might also like: WoW Insider, Joystiq, and more

Reader Comments (38)

Posted: Jun 12th 2010 8:11AM Alboreo said

  • 2 hearts
  • Report
I've always been fond of these bonuses, however, I can understand how they manage to upset some people. I believe that some form of these bonuses should perhaps be available to other players who join later on, particularly if the bonus in question gives a large advantage to its owner.

Posted: Jun 12th 2010 8:32AM Minofan said

  • 2 hearts
  • Report
I'll admit:

a] If it's a game I'd buy microtransaction for and I like an item - regardless of it's origin - then I would purchase.

b] I don't find pre-purchase only incentives to be terribly ethical for MMOs any more, with Cryptic & Mythic being prime reasons I'd be much more selective than I used to be.
Particularly if games are going to run on a sub + MT model and very likely already have it in their heads to MT said items (regardless of their public stance).

All that said: nope, I just don't think it is right to MT pre-purchase early adoption incentives unless:

a] They were restricted to a particular region, and the MT versions are restricted to exclude those regions (as a European player I'm well used to seeing every different US store get its own early adoption perk that never reach these shores).

or

b] The makers are up front about the early adopter features being future/launch MTs that early adopters are simply getting early and included in their purchase.

Anything else is just unethical, and no different from tampering with item distribution in-game e.g. having an end-game consisting of farming tokens/crafting materials to earn X special item, then launching a new area months later and deciding to cut the requirements by 90% so everyone can just grab it and migrate on.
MMOs run on the foundation that shiny rewards are garnered for investment (time, money & even enthusiasm), and messing with that foundation invariably ticks off the most heavily invested players - who by not-so-shocking co-incidence are the very ones who adopt games early and talk about them the most.

Posted: Jun 12th 2010 8:37AM (Unverified) said

  • 2 hearts
  • Report
STO is just about the worst mmo to do this with since there were quite a few trekkies that went out of their way to get all the bonus options. Lifetime champions online, lifetime STO, multiple versions of the pre-order and multiple versions of the special edition. The only way to get them all was to buy all that which came to a total, if I remember correctly, around 600 dollars.
Adding those items to the cash shop a bit later is a huge slap in the face of all those fans.

Posted: Jun 12th 2010 9:37AM NeoWolfen said

  • 2 hearts
  • Report
I am one of the people you described, I bought lifetimes for STO and CO, collectors editions for both and in the case of STO multiple preorders in order to get the loot and part of me feels annoyed that what I paid a small fortune for is now going to be made available to all and sundry.

However that said, I also think some of the things they made available as preorder and lifetime bonuses, like the original trek uniforms, the trek motion picture unifroms, the mirror universe costumes the pets and the original constituion class, should imo never have been released in that was as they were such iconicly trek items that it was a given at some point everyone would want them.

And indeed that is what happened on the forums, people were constantly asking if the connie, the uniforms etc..would be made available to everyone else. And Cryptic have said and proved many times now that they will do what it is thier community wants and asks for, if it is within thier power to do.

So this situation never would have occured had not many other folks asked for it.

And again as a result I do partly feel they "should" have access to them. But Cryptic need to find some way to do that without it essentially being a slap in the face to folks like me who paid out a LOT of money to get them the original way.

Yes they will be in the C Store, so others won't be getting them for free, but neither will they be having to buy X amount of other retail editions of the game in order to get them.

Cryptic needs to consider that EXTRA cost of a copy of the game per preorder bonus the rest of us had to pay and find some way of addressing that for us, if they do make our preorder bonuses available to others.
Reply

Posted: Jun 12th 2010 8:44AM Super Nerd said

  • 2 hearts
  • Report
It's to be expected, I mean this is Cryptic after-all. It may have bothered me had this been some other game by some other company, but STO was released with DLC already out in the C-Store (Meaning they purposely left things out that were already finished just to get more money). Also, after only a few months it already has nearly $60 worth of DLC in the C-Store.

Nothing Cryptic does now to get their greedy little paws on more money will surprise me.

Posted: Jun 12th 2010 12:52PM (Unverified) said

  • 2 hearts
  • Report
Yeah, I'm surprised that there are actually people out there who are surprised by this kind of behaviour from Cryptic. I mean, there is a saying of "fool me once, shame on you; fool me twice, shame on me"; and STO came after CO, so if anyone gets burned by this company, it's their own fault. There are dev studios out there that give you cause to be optimistic and then there are not, guess where this one falls.
Reply

Posted: Jun 12th 2010 9:13AM (Unverified) said

  • 2 hearts
  • Report
The link in the OP is broken, FYI. It reports "No thread identified".

I think it's also important to distinguish between cosmetic bonuses and more substantial or important content. If the pre-order bonus was a cool-looking hat that provides no mechanical bonus to the game, then no. If the pre-order bonus was access to an entirely new race that offers different advantages and content, then yeah, it's fine to offer that later in a different format.

An easy way to take off the edge would be to make mechanically similar but aesthetically different versions of the whatever, maybe with a slightly different name (Captured Borg Crewman as opposed to Rehabilitated Borg Crewman) or a different skin.

I think Vult has the most important point, though - being up front about it is the most important thing. If you say it's never going to be in the store, then you'd best honor that bargain. If you intend to resell it later, best tell the players immediately so that they know they can wait.

Cryptic really seems to be having a lot of PR problems. I really can't see how they haven't learned to step more lightly by now.

-SirNiko

Posted: Jun 12th 2010 9:28AM Renko said

  • 2 hearts
  • Report
This isn't a straight forward issue of early bonuses verses buy later.

Cryptic went out of it's way to push the multiple box purchase from different retailers method to get all the available bonuses. To now sell these bonuses in the store will sadly just reinforces people's negative opinion of Cryptic.

All in all though this is really just a matter of which side of the fence you are on. If you got the bonuses with multiple box purchases you are going to be unhappy, if you didn't then you are going to be pleased with the new opportunity to get them

Posted: Jun 12th 2010 11:02AM (Unverified) said

  • 2 hearts
  • Report
There's an old saying: "you can't con an honest man." It's meant as reassurance to people who pass up on "too good to be true" deals (that are never actually as good as they first seem), and an admonishment against greedy, impulsive behavior ... like buying six copies of a game to get miniskirts for your slave-girls. =P
Reply

Posted: Jun 12th 2010 9:43AM Scarecrowe said

  • 2 hearts
  • Report
Not specific to Cryptic, but I always get pretty irritated when a pre-order "exclusive" (especially ones promised only to be provided based on whatever promotion is offered) are available through other means. Cryptic seems to just be going through mistake after mistake on this that I don't think they're capable of making a right step with this franchise anymore. And it's a huge shame, too.

Posted: Jun 12th 2010 9:49AM alinos said

  • 2 hearts
  • Report
personally i have more of an issue that they were incentives to begin with

everyone should be able to have equal access to the content regardless

i can understand oh these suits are only available with a collectors edition but that just means that you ensure that for at least say the first 6 months people can get collectors editions(since they arent limited editions) penalising someone for not jumping on the badwagon early is the wrong way to go about things

further complicated by the fact that MMO's normally change alot in the first 6 months anyway

Tho cryptic need to make there bloody mind up its scrip or MT not both

(i have the same issue with fallout new vegas there pushing retailer specific content but on the PC surely this content will either be cloned in mods or just a download into the game and pull it out with the Console anyways(while your profile might not be assigned to the DLC it cant stop you from downloading and installing the relevant content anyways)

Posted: Jun 12th 2010 2:28PM spartanthetriviumorg said

  • 2 hearts
  • Report
For what it is worth, I think it is wrong; pure and simple.

Getting "founder" account options well after the founding is a pure money grab and is a massive disservice to the people that took the big risk and supported the project early on. If they want to offer such type of bonuses then create new ones and call them something else for cryin' out loud.

This is supposedly a creative industry - right?

Posted: Jun 12th 2010 10:00AM GaaaaaH said

  • 2 hearts
  • Report
I have no problem with offering up free incentives for packs/preorders early in the lifecycle and then changing for them as extras later.

Early adopters get free and unique (at the time) stuff and people who get into it later can have a shot at at gaining it while reinforcing the bottom line of the company that made the game.

It is similar to the EA $10 bonus features that they are doing to encourage original sales - which is the RIGHT way to get sales.

Posted: Jun 12th 2010 10:03AM zetetic said

  • 2 hearts
  • Report
Cryptic did have in an early FAQ (http://www.startrekonline.com/preorder-faq) they could release the preorder stuff at a later date. Everyone seems to conveniently forget that.

Posted: Jun 12th 2010 12:03PM CCon99 said

  • 2 hearts
  • Report
True, they were clear on that for the preorder items. But that doesn't explain why they're adding the Collector's Edition items or the Lifetime Subscription items that were supposed to be exclusive to those respective purchases.

The preorder items are fine, they were freebies thrown in if you purchased the game at a specific retailer. By purchasing it from them, you got a bonus item for free. If they sell it on the store, you still already received it for free and don't have to buy it from them.

The other items are a different story. They sold the collector's edition as a package claiming those items were exclusive collectible items. The lifetime subscriptions sold their bonus items as "unique" (their word, not mine) to the lifetime packages. So those items should be kept unique. If they want to make those items available to people who weren't around to take advantage of the sale, then they should reopen the lifetime subscriptions and let those people access them the same way everyone else had to.
Reply

Posted: Jun 12th 2010 10:50AM Dumac said

  • 2 hearts
  • Report
I thought most of us were clear on "purchasable bonuses" when it comes to item stores, most of us would like to keep it purely cosmetic, if they must exist. I don't know what bonuses cryptic had for early adopters, but those bonuses for early adopters should stay just that, because otherwise it turns into basically selling items for power.

Posted: Jun 12th 2010 12:17PM Eamil said

  • 2 hearts
  • Report
A few of the bonuses were items, but not items that are especially useful past the first 10 levels at most, and none of those items are the ones Cryptic is looking to sell. The link in the article is broken, but the full list is here: http://forums.startrekonline.com/showthread.php?t=161925

The bonuses they're putting in the store are all cosmetic.
Reply

Posted: Jun 12th 2010 10:59AM (Unverified) said

  • 2 hearts
  • Report
I have a lifetime sub to STO and I'm happy about this, because Cryptic - or more specifically, their publisher - went absolutely NUTS with preorder bonuses for STO; there were like six or eight different sets and the idea of buying multilple Collector's Editions to get all the ones he wanted made one of my Trekker friends twitch.

Heh, in fact, I have an in-game email from a Cryptic dev, Jackalope, dating 12-16-2009, where I asked if they'd considered offering the pre-order bonuses in the C-Store, and he said, quote: "We might in the future sell them as microtransactions. Just not immediately."

The game's been out long enough for them to announce moving the level cap; those bonuses might not be quite so bonus-y now.

Posted: Jun 12th 2010 11:13AM Dandmcd said

  • 2 hearts
  • Report
They told us previously these items would become available to all customers eventually, not sure why this was a shock to anyone who blew all their money to get every bonus. Had they never said a word, I'd be rightfully upset, but I knew this was coming all along.

Posted: Jun 12th 2010 11:24AM CCon99 said

  • 2 hearts
  • Report
Normally I would have no problem with selling the preorder bonus items eventually, maybe a year after release. I think Cryptic is getting a lot of flack for this decision because they're doing it so soon after release, which should be no surprise because rushing things has always been their MO. It also wouldn't have hurt as much if their Dev's were on the beta forums and their preorder FAQ claiming the only way to get the exclusive preorder bonuses was to go out and buy multiple copies of the game from the various retailers.

The only items they should never put in their store should be the bonus items they included with their Lifetime subscription packages. Adding the preorder items is one thing, adding items you used to make a $200+ purchase is a whole other deal. But that's always been Cryptic's other problem, they tend to screw over the people who support them the most, so it wouldn't surprise me to see the Liberated Borg species and Mirror Universe uniforms from the lifetime subscriber packages eventually on that list.

They'll also likely add that referral program ship eventually on their store as a $25 Sparkle Pony/Cat sale since so many people made a huge fuss over it. And because it would be the wrong thing to do, so obviously Cryptic will "make it so".

Featured Stories

Make My MMO: December 14 - 20, 2014

Posted on Dec 20th 2014 7:00PM

Engadget

Engadget

Joystiq

Joystiq

WoW Insider

WoW

TUAW

TUAW