Even when everything's going just fine, monthly billing in an MMO brings up the problems of players feeling entitled to quite a bit of free content and getting rather annoyed if it's not forthcoming. It also raises questions of how badly you really want to play the game in question. Luckily for most games, the rebilling cycle for subscriptions is automatic and requires no conscious attention from fans... at least, unless something goes wrong. And unfortunately for
Warhammer Online and
Dark Age of Camelot subscribers, something did indeed go wrong. Players are
being billed more than once for their subscriptions.
The customer service team at
Mythic Entertainment was quick to explain that they were aware of the issue and working with their vendor to resolve it. Unfortunately,
the official solution requires a call and a fair bit of time spent confirming and reversing the charges, rather than being a straight refund behind the scenes. As the game's studio is hosting several of
Warhammer Online's
blogging pundits, it could hardly have come at a worse time.
Warhammer Online and
Dark Age of Camelot players are advised to read the official statement and check the charges on your account very carefully.
