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Reader Comments (64)

Posted: Mar 25th 2010 8:06AM Enkiel said

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I'd have to go with Mythic in DAoC. I played a Friar, and the girl (i think it was a girl), responsive for our class was just awesome. Balancing that game was a true challenge with 3 completely different realm, and i have to say, i really enjoyed my stay there.

I've never really felt that kind of dedication for the players in any other MMORPG.

Posted: Mar 25th 2010 8:41AM (Unverified) said

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For me the best devs so far seems to be Hi-Rez. Almost every meaningful topic on forums being answered, they are amazing fast in patches and addressing issues and their product is great.
I really cant imagine better devs right now!!!

Posted: Mar 25th 2010 8:28AM (Unverified) said

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I would say (wait for it) Funcom AFTER the game director was replaced. The director/developers/others often post on the main forums giving updates and now there is aweekly update every Friday by community mods even if there isn't much to add. The Game director posts a letter every month aswell.

Good stuff guys.

Posted: Mar 25th 2010 8:58AM (Unverified) said

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Personally, I don't think there are any good MMOs. Maybe The Old Republic will be.

Posted: Mar 25th 2010 11:13AM Wensbane said

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I'm going to vote your comment up, simply because you're entitled to your opinion and I believe there's been far too much "censoring" around here, lately.
But I really couldn't disagree more, there are still some (not many) great games in this genre!

"I disapprove of what you say, but I will defend to the death your right to say it."

Now, as far as MMO developers go, I really don't think there's such a thing as a "perfect development studio". They all have their faults and they all mutate over time.

I certainly don't feel beholden to any of them, and I do abandon their game(s) without hesitation, whenever they do something that disrupts my vision of what that particular game should be - a good example would be my departure from LotRO, after Turbine introduced Radiance and Legendary Items.

It's nothing personal, it's just "business". When I make an investment - no matter how small - I expect to get my money's worth. Even if it's in the form of entertainment.
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Posted: Mar 25th 2010 8:40AM (Unverified) said

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I love what the folks over at Hi-Rez are doing with Global Agenda. They are VERY active in the community and are basing a lot of game features/changes on player feedback. The game is shaping up to be something special in the coming months and I think credit should be given where it is due.

Posted: Mar 25th 2010 8:40AM nomoredroids said

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I'd have to go with the guys behind WAR. They did a stellar job with some of their changes to the conventions of MMOs (Public Quests being one of them), and really, it is a beautiful game.

Posted: Mar 25th 2010 8:51AM Pewpdaddy said

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Turbine is really handling themselves well lately but ... EQ is still my first love, I guess I am still bias. But like him or not his time with Verant before SOE broke EQ, Brad McQuaid was the man. Until his "Sleeper" break down anyway. EQ forevuh!! =]

Posted: Mar 25th 2010 9:37AM thanatos465 said

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Turbine makes the best MMO's, LOTRO is miles ahead of everything else, that being said Turbine rarely listens to there fanbase
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Posted: Mar 25th 2010 8:51AM (Unverified) said

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I'm going to have to third Hi-Rez for their work on Global Agenda. They've been extremely active in the community, answering players' questions, and it really seems that they're really listening to the players when implementing new features and tweaking old ones.

Posted: Mar 25th 2010 8:57AM breezer said

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DAW? Pfft...

Can't we just complain more instead?

I'm gonna be boring and say Blizzard. I don't agree with all their development philosophies, but their level of communication, their method of public testing and crunching the right numbers before implementation... They seem to be the model developers in this regard (and every regard (except Tom Chilton comes across Douchey.... just sayin))

Posted: Mar 25th 2010 9:31AM Renko said

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Their inability to admit when they've done something wrong or made a mistake until years after the fact rules out Blizzard for me.
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Posted: Mar 25th 2010 10:35AM (Unverified) said

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You should really take a look at the Blizzard support forums, or lack of support. The game has a huge number of problems that make the game unplayable, bugs that have been going on for six months, and Blizzard has yet to fix them, constantly blaming players when it's on Blizzard's end. Their customer service is the worst, their game is constantly being hacked, and they are so big, they just don't care. So not sure how any one can think Blizzard is even close to being good.
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Posted: Mar 25th 2010 10:44AM breezer said

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As bad as it is, it's still the best around.

At least they HAVE support forums. Account restorations happen within days. Patches happen almost monthly, almost always with class or other major adjustments, content additions. All content is tested publicly. Even with major (blaring, retardedly obvious) balance problems, Blizzard actually tends to fare better with balance than other games (that one's even hard for me to swallow because lack of balance in PvP is the reason I don't play WoW today) Devs communicate directly with players.

The way WoW is developed, run and managed is about as good as it gets.

Compare Blizzard side by side with Square Enix and... yeah...
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Posted: Mar 25th 2010 11:55AM (Unverified) said

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*boggle* Sorry, breezer, did you just try to say that WoW has monthly patches, usually with content?! Have you played the game recently, or are you basing that off the first year after release? WoW patches occur more like every 3-6 months, and even then only sometimes have any meaningful content. Consider how many "content" patches there have been since Wrath of the Lich King's release in late 2008.

Yeah.
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Posted: Mar 25th 2010 12:20PM Snow Leopard said

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Scythe, I’m not sure which support forums you’re going to but I almost always get a blue response whenever I go to even someplace as obscure as the Mac Tech support forums. Heck, I even had people helping me when I couldn’t get on the PTR! If someone can’t get a game as robust as WoW to work on your computer, maybe it is an issue on their end.

People just freak out over patch day, which is quite often filled with issues from the minor to the major, not all of which Blizz can prepare for ahead of time. What I appreciate however is that there’s usually a posted list of known issues and communication from the team.

Overall, I’ve been playing WoW for four years and I’ve always found the customer service to be everything I need it to be. GM’s have responded to the issues I’ve brought up, my tech issues have always been answered promptly, and I see a regular presence of the GM’s and community managers in the forums everyday. I suppose the content could come out faster, but compared to most other mmo’s out there, we’re getting a pretty steady stream.
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Posted: Mar 28th 2010 1:16AM (Unverified) said

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Blizzard? ha-ha-ha!

Come the revolution, all managers at Blizzard will be rounded up and shot before sundown, and their head displayed on poles till the flies are done with them. And, the people will cheer.
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Posted: Mar 25th 2010 9:10AM (Unverified) said

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Kingdom of Loathing spoiled me tremendously with its community and developers. It's a small game designed by just a few folks, but you can see how much they care about the community with their bi-weekly radio shows (which cover both game mechanics and shooting the breeze). These aren't radio shows with some community manager, this is a radio show with the guys who make the game. They talk about the new content, encourage players to try different things if they're unhappy with something, talk about what they were thinking as they implemented each new item and quest, and talk to players about why they think things should and should not be changed. Sometimes the players win, such as when they voiced opposition to a system that made two buffs mutually exclusive, and sometimes they don't, like when they petitioned to get a hidden counter that prevents early loot drops removed (The devs implemented it to make it so you can't complete quests instantly).

Add to that that it's a FREE game, and they're doing way better than the guys who make mega bucks off this stuff.

I'd suggest all new MMOs (and a bunch of old ones too) check out the Kingdom of Loathing forums and read what it's like to actually have a good community that doesn't just like the game, but likes the guy making the game.

-SirNiko

Posted: Mar 25th 2010 3:19PM (Unverified) said

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Kingdom of Loathing immediately came to mind when I saw this article. For the 5 years that I played KoL - Jick along with Riff, Mr. Skullhead and Hotstuff spoiled me of what a truly dedicated developer staff can be.

Heading over to other MMOs and seeing little to no interaction with the player base makes it seem like the developers don't care once they get your money. I never had that feeling with Jick. He takes time to answer questions every week with podcasts, explaining why things are they way they are, why certain things can't happen or detailed discussions of balance issues that lead to nerfs and buffs. There's a wonderful transparency that allows players to get a good feel of the inner workings of the game and what the dev staff is doing. I've yet to see any other MMO come close to doing the fantastic job that KoL does when it comes to communicating with their players.
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Posted: Mar 25th 2010 9:18AM niakori said

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All of the Hi-Rex love is getting me curious, I think I will check out Global Agenda.

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