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Posted: Feb 24th 2010 6:00PM lizardbones said

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I have agree on the change thing - people don't like their game to change and they sure don't like surprises. They also don't like being told what to do. MMO players are much more invested in a game's development and direction than players in other types of game. I think this is just part of having a virtual world...your customers feel like they have some ownership of the product. They don't, but they feel invested.

There have been enough MMO's released in recent history that what is received well by the public, and what earns you a black eye should be kind of obvious.

* Don't have a system that promotes gold spammers.
* Not only be honest, but be open, up front even with stuff that doesn't work, or doesn't work as well as you intend for it to work.
* Be up front and open about changes you're making to the game. The "why" is as important as the "what".
*Don't keep a secret unless it's something you know your players will love...and you'll need to get to know your players first.

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