When it comes to character deletions, just about every MMO out there has a clause in their Terms of Service that indicates they have the right to delete your characters at any time and for no reason whatsoever. With that said, there are very few companies that choose to exercise that right.
Up until now it has been Square Enix as part of Final Fantasy XI (even then they occasionally restore characters as part of 'welcome back' promotions), and Alganon's new "trial" which allows you to play for 30 days free before they wipe your character if you don't subscribe. However, as you can see from the above image, Funcom has opted to join the ranks of "will delete characters" in regards to Age of Conan.
When contacted for comment about whether or not this was true, Erling Ellingsen, Director of Communications for Funcom said, "Yes, that's correct. It's a database clean-up. We're going through all accounts that's (sic) been inactive for a long period of time, deleting characters under level 20 to free space in the database."
The first 20 levels, often considered by many to be Age of Conan's tutorial levels, are primarily spent leveling through a single-player adventure with some multi-player aspects in the city of Tortage. The fact that you have to level past this solo-heavy content when you start a character gets a little old for players who just want to play with friends. As Funcom are now choosing to delete the 1-20 characters of inactive players -- potentially nuking inactive bank alts in the process -- it's going to be interesting to see how this plays out as a long-term strategy. Will it bring back inactive players, afraid of losing a bevy of below-20's? Or has Funcom just alienated people who were planning to come back, but now don't want to take the chance that their characters will potentially become clean-up fodder down the road? Time will tell.
[Thanks Jonathan!]
Reader Comments (111)
Posted: Jan 11th 2010 2:41PM (Unverified) said
This is Funcom just giving polite notice before dropping inactive toons/accounts.
They have nothing to lose by hurting some former players' feelings. They gave more than enough incentives for prior players to come back.
Reply
They have nothing to lose by hurting some former players' feelings. They gave more than enough incentives for prior players to come back.
Posted: Jan 11th 2010 2:33PM (Unverified) said
I subscribe so this doesn't really affect me so those who are complaining don't play and probably will not play it again.
I would have no problems if other games deleted my low level characters because I will never play them again and this probably can be said for the majority of mmo players.
I would have no problems if other games deleted my low level characters because I will never play them again and this probably can be said for the majority of mmo players.
Posted: Jan 11th 2010 3:20PM JediPagan said
This is a perfect example of much ado about nothing.
They are deleting Sub lvl 20 toons from inactive, non paying accounts. It takes less than 8 hours to level to 20 now. So basically this hurts no one. Secondly, you aren't paying for the service so you have nothing to cry about.
Age of Conan is the most underrated MMO on the market today. There is a core player base that is very faithful to the game. I suspect the expansion is going to grow the game as what Funcom has done with the engine looks impressive.
They are deleting Sub lvl 20 toons from inactive, non paying accounts. It takes less than 8 hours to level to 20 now. So basically this hurts no one. Secondly, you aren't paying for the service so you have nothing to cry about.
Age of Conan is the most underrated MMO on the market today. There is a core player base that is very faithful to the game. I suspect the expansion is going to grow the game as what Funcom has done with the engine looks impressive.
Posted: Jan 11th 2010 2:50PM (Unverified) said
I remember when AoC was meant to be the next WoW...
Got the e-mail, decided I don't care enough to re-sub. Still, I think while they might get a few resubscriptions from this, long term it'll deter people who might have come back later...
Got the e-mail, decided I don't care enough to re-sub. Still, I think while they might get a few resubscriptions from this, long term it'll deter people who might have come back later...
Posted: Jan 11th 2010 2:51PM dudes said
Not a good sign. Still, housekeeping is tidy.
Posted: Jan 11th 2010 2:56PM Celestian said
Best part of the game was 1-20.
I got the email and I immediately deleted it. I could couldn't care less.
I got the email and I immediately deleted it. I could couldn't care less.
Posted: Jan 11th 2010 2:58PM LaughingTarget said
I don't see what the fuss is about. If you haven't played the game in 7 months then chances are you never will again anyway. So a character loss isn't a big deal.
Posted: Jan 11th 2010 3:02PM (Unverified) said
My chars are WAY above lvl 20, and I still got this mail. Lowest char on my accout is lvl 45, so grats you funcom.
Posted: Jan 11th 2010 3:16PM (Unverified) said
You guys will find faults in anything won't you? Funcom gives out bags of gold. Massively commenters decide gold is too heavy to carry.
Honestly if you havent played in 7 months then Your probably not coming back. And if you do god forbid you lose the 3-4 hours it took you to lvl to 20.
Honestly if you havent played in 7 months then Your probably not coming back. And if you do god forbid you lose the 3-4 hours it took you to lvl to 20.
Posted: Jan 11th 2010 3:47PM Zensun said
And, what, you'd find any excuse to justify Funcom, huh?
Really, they have every right to delete toons of non-subscribers. But their lie (let's not mince words - it's a LIE) about the reason is laughable. I can't imagine anyone, not even their comms 'director', believes deleting inactivate accounts will resolve a problem with supposed lack of hard disk capacity on their database servers.
Reply
Really, they have every right to delete toons of non-subscribers. But their lie (let's not mince words - it's a LIE) about the reason is laughable. I can't imagine anyone, not even their comms 'director', believes deleting inactivate accounts will resolve a problem with supposed lack of hard disk capacity on their database servers.
Posted: Jan 11th 2010 3:20PM (Unverified) said
That's an interesting move. Only last year I was able to get back one of my characters on Asheron's Call that I haven't played in over 7 years. Was fun to run around for a few months on it. Company got more money from me. Doesn't make sense they would do that.
Posted: Jan 11th 2010 3:29PM (Unverified) said
In all my years of playing MMOs I have yet come across any, any at all that deleted chars. In fact they have all gone out of there way to keep them far and beyond what they normaly say they will. Even Ryzom, that's gone bust, what 2, 3 times now kept every char.
Never heard of this kind of maintenance, ever. Smacks of scare tatic.
Never heard of this kind of maintenance, ever. Smacks of scare tatic.
Posted: Jan 12th 2010 11:49AM Misterlee said
Ever heard of Everquest in 'all your years' of MMOs?
http://www.massively.com/2009/01/06/everquest-cleaning-house-with-server-merges-and-character-change/
Try doing a tiny bit of research before you troll next time.
Reply
http://www.massively.com/2009/01/06/everquest-cleaning-house-with-server-merges-and-character-change/
Try doing a tiny bit of research before you troll next time.
Posted: Jan 11th 2010 3:42PM Zensun said
LOL @ the 'director' of comms - an embarrassing grammatical typo and a feeble attempt at justifying what's obviously a PR stunt to get people to resubscribe which no computer literate person could possibly believe.
Feel free to delete my toons, Funcom - you've given me a very good reason never to come back.
Feel free to delete my toons, Funcom - you've given me a very good reason never to come back.
Posted: Jan 11th 2010 4:21PM (Unverified) said
They've offered numerous opportunities for those people that have been inactive for those 7 months to come back and retry the game for free - including the opportunity to come back for free and have said sub level 20 character boosted to 50.
Not sure how anyone that was even vaguely interested in retrying the game will be affected by this. Anyone that wanted to retry the game would have already done so.
Not sure how anyone that was even vaguely interested in retrying the game will be affected by this. Anyone that wanted to retry the game would have already done so.
Posted: Jan 11th 2010 3:49PM Felnor said
Guys, chill out. Seriously, this is them managing their servers. Considering that there is an expansion coming up they will want to do things like this. The only thing I can see this affecting is possibly banks on low levels but if you haven't played the game for a long time why should you care? This is a service for the people who are currently playing. Plus this will free up a bunch of names that have been taken. So when you choose a name, Nutbutterballs will be available.
Posted: Jan 11th 2010 3:59PM (Unverified) said
Amen, brutha (or sista, whichever the case may be)
I don't think I have seen so much whining about something that is moot anyway.
The gist of the complaints seem to be, "The game sux! I hate it! I was thinking of never coming back, but now I really, really am not coming back!"
Okay, we hear you! Bye! Wait, you were already gone... so what is the proper salutation for that? Really...
This announcement was more for the active players who may be able to get some names that the non-players have held.
Again, Funcom gave HUGE incentives for previous players. They are just being polite in kicking your dead arses out the door.
Reply
I don't think I have seen so much whining about something that is moot anyway.
The gist of the complaints seem to be, "The game sux! I hate it! I was thinking of never coming back, but now I really, really am not coming back!"
Okay, we hear you! Bye! Wait, you were already gone... so what is the proper salutation for that? Really...
This announcement was more for the active players who may be able to get some names that the non-players have held.
Again, Funcom gave HUGE incentives for previous players. They are just being polite in kicking your dead arses out the door.
Posted: Jan 11th 2010 3:54PM spamero said
and failcom strikes again
Posted: Jan 11th 2010 3:54PM pcgneurotic said
Doesn't this also take care of all the gold sellers and spam accounts that run straight to the nearest mailbox and camp there for eternity?
Yes, I had a couple of low level characters from my one month trial, but I'm not going to cry about it or start banging my knee up against my desk. If I want to play again I'll re-roll and get on with it. Meh with all the hate.
Yes, I had a couple of low level characters from my one month trial, but I'm not going to cry about it or start banging my knee up against my desk. If I want to play again I'll re-roll and get on with it. Meh with all the hate.
Posted: Jan 13th 2010 8:42PM (Unverified) said
Funcom = Epic Failcom
AoC born of big promises and zero delivered. Graphically sweet but painful to play such a broken piece of crap. AoC, the game without a doubt the single worst gaming community on the planet ( a mature themed game with the most childish behavior). Soon to have an equally broken expansion pack "The god aweful"
They can delete all fo my level 80 toons if they like...damn..it only takes a joke of three weeks to make one. I will never set foot in a funcom game again because of what they did to AoC. The people running funcom should be asking people not to come back to the game, but rather "would you like fries with that order?" or "paper or plastic?"...they are more suited to a minimum wage job not running a game company to the ground.
What Failcom will do next is make it a free to play type game....and people would still cancel out of the game.
Failcom...do us all a favor and just close your doors and stop ripping us off of our real hard earned cash....because if the real world acted like you...the prisons would be full..you thieves!!!!
AoC born of big promises and zero delivered. Graphically sweet but painful to play such a broken piece of crap. AoC, the game without a doubt the single worst gaming community on the planet ( a mature themed game with the most childish behavior). Soon to have an equally broken expansion pack "The god aweful"
They can delete all fo my level 80 toons if they like...damn..it only takes a joke of three weeks to make one. I will never set foot in a funcom game again because of what they did to AoC. The people running funcom should be asking people not to come back to the game, but rather "would you like fries with that order?" or "paper or plastic?"...they are more suited to a minimum wage job not running a game company to the ground.
What Failcom will do next is make it a free to play type game....and people would still cancel out of the game.
Failcom...do us all a favor and just close your doors and stop ripping us off of our real hard earned cash....because if the real world acted like you...the prisons would be full..you thieves!!!!
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