I think the art is subjective. I honestly think their characters and and armors look very bad. The environment is only OK as far as I'm concerned. I like the fields of flowers waving in the wind and whatnot but it doesn't pull me in a lot of the textures really don't look natural and just look painted on. It looks very much the same as DDO in many ways whos' art direction i do not like. It may be their engine perhaps?

What are they doing to combat?