I pre-ordered this game because I thought it looked really neat, the process to set up my subscription was really painful and required actually getting in contact with their head customer support person. From there I downloaded the game, went through the patching process, rolled a Mage and I found out in the first 5 minutes that this game was complete and utter crap. The way the character moved and looked felt incredibly awkward, the animations looked like something a 5 year old put together, etc etc. My personal suspension of disbelief did not exist at all, therefor I was not able to enjoy this game at all. I will be canceling my subscription before the game is even released completely.