Actually I think putting timers on the personal stores pretty much removed a lot of queues. Initially there were some queues, and in order to avoid the queues players would put up personal stores to remain online which caused some major headaches.

The game has some issues, but they got a lot of things right as well. And the things that are wrong are fixable, whereas what they've done right (combat, chain skills), would be tough to fix without a complete combat re-write. I've played close to 20 MMOs thru beta or retail and Aion has the most fun and fluid combat out of any game I have played. The other stuff will hopefully be addressed over time. I hate to start talking about expansions, but it will happen, and it will help add additional depth to a somewhat shallow and linear game. But again, content is fixable, bots are hopefully fixable, etc.