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Reader Comments (20)

Posted: Aug 31st 2009 9:42AM Rocky said

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Not exactly what I was hoping for, being a west coast resident, but the game is good and I'll play it either way. Here's hoping for some west coast servers down the road.
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Posted: Aug 31st 2009 9:56AM (Unverified) said

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The beta was absolutely unplayable for me unless I used a proxy server located in the west coast. I don't think the problem is so much the extra distance, but rather, the route the connection takes going from my country to the US East Coast.
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Posted: Aug 31st 2009 9:59AM wufiavelli said

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If this was people from the west coast complaining i would flame them till hell froze over. But given the internet issues Oceania people have ti deal with, and having to deal with it myself currently teaching in korea i can see why the west coast is a better option.

So

For all the people from the west coast this is my post
Your all a bunch of whiny cry baby girlie men

For those from Oceania and Asia.

You have a proper Argument.
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Posted: Sep 1st 2009 1:44PM Kamokazi said

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Well said. I hope they can get some Oceanic love up and going quickly. Where I work we have a facility in the Philippines, and latency on a good day is never below 200ms. I'm sorry, but no network code can 'fix' a fifth of a second delay. I used to play FPS's back in the day on dial up...LPB's had a significant advantage (which made it all the more enjoyable to own them).

Really what baffles me is why US servers aren't located in central regions more...Chicago, St. Louis, and whichever Texas city is the major hub (Dallas?). I live in Ohio and get just as good, if not better, ping times to those servers as I do east coast ones. A good way to satisfy both coasts with a single location.

Being local to the development studio is a poor excuse in this day and age. Remote connectivity and high bandwidth make it easy to take care of most business from anywhere, and the local data center monkeys can handle basic hardware reconfigurations. For the serious stuff, it doesn't take many satisfied subscribers to pay for plane tickets for the network engineers to travel there.
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Posted: Aug 31st 2009 10:03AM (Unverified) said

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The servers before were being run and hosted out of NCSoft's Austin facility for testing purposes. So we should expect a much better experience.
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Posted: Aug 31st 2009 10:28AM MrGutts said

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So they were Old n Busted and we new hotnest?
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Posted: Aug 31st 2009 10:28AM myr said

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I guess there's one good thing about living in the middle of nowhere (in the middle of the country). Don't have to worry about where the servers are.
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Posted: Aug 31st 2009 10:36AM (Unverified) said

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More like with a proper host and setup thats streamlined. They're using the same facilities they host CoH, L2,etc with and are very speedy and responsive compared to what we saw in CBT.
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Posted: Aug 31st 2009 10:39AM (Unverified) said

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The main reason people are upset about this is because Aion forces you to wait till its global cooldown substitute finishes before you can even try to use a new skill. That means you have to wait idly for whatever amount of time your ping is, which means that the main determinating factor of a player's DPS in PVP and PVE is their ping.

In short: If you have a low ping, you can't even get into endgame PVE raids.
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Posted: Aug 31st 2009 11:48AM shoan said

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don't you mean if you have a HIGH ping you will be hurt in raids. And this should only really effect min maxers when it comes to dps. But lord knows even low latency wont help some players raise their DPS.
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Posted: Aug 31st 2009 11:06AM (Unverified) said

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I'm really hoping if we can drum up enough community attention we can nip this problem, before live, i think hoping for a fix before open beta is a little too wishful. I personally hope all the potential players in who this effects rally around and productively put the message out there.

I also want to give a big thanks to massively for putting this up here too. You guys do great work. All we can hope is that with added community pressure a result comes and a truly inspiring game is able to be played well and fluidly by all.
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Posted: Aug 31st 2009 12:29PM (Unverified) said

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Ya, you're right shoan, it's having a high ping that's the problem. It's still a non-trivial DPS loss even if you only have a 200 ms ping. For example, a lot of melee skills only take half a second to execute. A 200ms ping means you have to wait 200ms between skill usage, which will cut your DPS by almost 30% during bursts of 1/2 second skills.
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Posted: Aug 31st 2009 12:33PM (Unverified) said

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Oh ya, the game also can't handle packet loss. If you try to use the mage teleport skill, but your packet doesn't make it to the server, it'll rubber-band you back to where you were before you teleported, but your teleport will still be on cooldown.
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Posted: Aug 31st 2009 3:49PM Averice said

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A server hubs on the east coast? Awesome. Tired of West Coast getting all the goodies. Though I think we have Eve...

All MMO's have this same issue. They'll probably dedicate a hub to oceanic depending on how well the game is taken.
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Posted: Aug 31st 2009 7:56PM (Unverified) said

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Excellent. I'm so sick of all of the servers being located on the west coast in one of the most congested (Internet wise) areas of the country. I had a 58s latency in WoW back when many of the original servers were located on the East Coast...too bad most of them moved when they were "upgraded" and the best I get now is 200+. Same with most of the other MMOs I play on a regular basis. It will be nice to have a true decent connection again.

I also agree with the above posts. Oceania has a real argument...West Coast players can suck it up.
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Posted: Aug 31st 2009 8:02PM (Unverified) said

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Its really bad when u think of the cumulative effect.. that 300-400ms for me
(im in west Australia) is based on one trip. over time that amount builds up to be total of 4 seconds in 10 seconds

if you catch my drift it builds up... over time
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Posted: Aug 31st 2009 10:47PM (Unverified) said

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Another MMO I probably won't buy. I know it's not as profitable to have servers located in Oceanic regions, however it should still be profitable.

There is also never an option to even pay a bit more. I'd pay another $5p/month on my WoW subscription to have servers in oceanic region where I get
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Posted: Aug 31st 2009 10:26PM (Unverified) said

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Personally, I think they missed the point. Santos is correct in that the problem lies not with the distance but the route of our connection to the US.

If we will have a server located on a place where our connection will travel less (or more direct), we will have a better ping, otherwise, even if the server is located besides our PCs but our connection from the PC to that server hops from one place to another around the world, it wouldn't be any better.

And, as someone in Asia-Pacific as well, we don't have a good route to the US East Coast.
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Posted: Aug 31st 2009 10:47PM Coldbrand said

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Take that smelly Californians with your surfboarding and movie stars!
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Posted: Sep 1st 2009 4:42AM (Unverified) said

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The Oceanic community is trying to get NCsoft to consider implementing West Coast servers. The way the game currently works is very unkind to lag (as you can see in the below post - some effect oceanics have been suffering from)

http://www.aionsource.com/forum/aion-discussion/42047-information-ayase-re-oceanic-latency-issues.html
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