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Reader Comments (35)

Posted: Aug 8th 2009 4:05AM druzeltheimp said

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I feel for the guy but yeah, WARs problems had a lot more to do with poor game design than anything else. I understand him not mentioning this though because it's bad form to say anything negative things about your former employers especially in such a close-knit industry. You don't want to burn bridges.

Posted: Aug 8th 2009 5:17AM Minofan said

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It's certainly a well-written article, and I can more than empathize with the writer as an out-of-work IT professional myself... but WAR was in no way brought down by external factors.

There're so many serious weaknesses in the core design & technology that plenty of people with zero interest in WoW (like myself) jumped ship - even without another game to go to!

Posted: Aug 8th 2009 5:06PM (Unverified) said

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yeah I'm with ya there, once I stopped playing WAR I've simply not played any mmo since, they tried to please everyone and wound up satisfying no one.

I only stuck around as long as I did because my guild was focused on WAR and to be frank I'd play anything with them, at least for a while. but now there are only 5-10 people in my guild still playing, most have gone back to games of their past.

war has kind of killed my guild for the time being, I suspect the SW:OR will be the next game that we meet up in.
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Posted: Aug 8th 2009 8:15AM archipelagos said

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The article was a good read and it's always fascinating to even get a tiny glimpse of the realities behind the studio doors. By now there are tons of "what WAR did wrong" blog articles out there; my guess is that the truth of the matter is a little bit of everything being said.

Posted: Aug 8th 2009 8:44AM Renko said

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To get a dream job and have it turn into a nightmare, how depressing.

Posted: Aug 8th 2009 10:10AM (Unverified) said

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An unfortunate story, but not uncommon.

What should be worrying for WAR players is how he almost completely abdicates company responsibility for the game's failure. If his viewpoint reflects that of an average Mythic employee that WAR is in dire trouble indeed.

Posted: Aug 8th 2009 11:03AM J Brad Hicks said

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Good read, thanks for the link.

But, look. When ANY new big-name MMO or MMO expansion comes out, almost all other MMOs experience a brief dip in the subscriber numbers. But if that means that Wrath of the Lich King was what killed Warhammer Online, then EA is even stupider than I thought they were, because within one month of WotLK coming out, the blog sites were filling up with people who'd already finished all the new content, were bored with WoW again, and were looking for something to do. If there had been no other issues with WAR? More importantly, if there weren't issues with WAR that were getting worse instead of better? WotLK would have been a speedbump.

But that's not how it happened. It's useful to know that WAR had over a million pre-orders, and that subscribers dropped to about 800k when WotLK came out. That's not a terribly surprising number. Most of those 200k people might have come back, if EA hadn't panicked. But they did panick, and immediately began laying people off. And instantly exploits stopped getting patched anything like promptly, and suddenly there were no longer enough GMs like the author to monitor every contested keep siege, and to spot-check the various scenarios in progress, for cheating. So another wave of people, sensing that EA was not going to fix these problems in a timely fashion, decided to unsubscribe and maybe come back when the problems were fixed. Which lead to EA having another round of layoffs, apparently. Which lead to more people leaving. Which lead to another round of layoffs. And so the spiral continues, with population down by at least 70%, maybe 90% from peak, with what was once around 40 servers now merged down to 6 or fewer and players still not able to find anybody to play with or against. And what's EA doing about that? More layoffs.

Monken's "Casualty of Warhammer" confirms an observation I made years ago, and I still stand by it: YOU CAN NOT COST-CUT AN MMO INTO PROFITABILITY. The single most reliable predictor of whether or not an MMO will survive is if the company still has money left when the game ships, either because they made their budget or because the parent company's commitment is unrelenting. If you can't afford to double-down, if you can't raise the money to finish your game and keep operating it until word of mouth and reputation build up your subscription numbers, give up and pull the plug early, and save yourself the operating losses, or sell it cheap to someone who does intend to invest money into sustaining and growing it.

That all of this happened to this particular game is, frankly, a d---ned shame, because before it started circling the drain, I loved Warhammer Online like I've loved no game since Neocron.

Posted: Aug 8th 2009 5:12PM Lateris said

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How long will it be before EA's BS strikes Bioware...I am really sorry how you lost your job. Tricare is about to go through the same crap despite profits where the government has said " no profits allowed". I really hope you find a good job.

Posted: Aug 9th 2009 6:33PM (Unverified) said

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I bought WAR AND a 60 day time card the day it was released, after playing the open beta and head start. I had CTDs from Sept 18 on. I pretty much stopped playing WAR when the pre Lich King patch went live, wasting most of 60 time card. I encountered very few gold spammers and that was only in the first couple weeks of the game. I never, never, never received a response from a CSR after my countless reports of CTDs. Never ever. What sympathy I had for the author vanished when I remember that fact. The game had (and may still have) some potential, but they might have to rely on new subscribers because the lack of quality control and customer service have left a sour taste to many players.

Posted: Aug 9th 2009 9:53PM wjowski said

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I wonder if GW ever came to regret pulling the Warhammer license from Blizzard all those years ago?

Posted: Aug 11th 2009 2:40PM (Unverified) said

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This article should be entitled: Don't F**k with Blizzard. Seriously, they are the Google of MMOs. There's only one other franchise that has the lore and assets that can even compete with Blizzard to make a long-lasting MMO and that is Star Wars. Any other franchise doesn't have the fanbase/lore/cash to even compete in such a thin market. I'm not a fanboy, just a realist.

Posted: Aug 11th 2009 3:04PM (Unverified) said

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WAR had problems from the start, even before the beta launched. They told everybody before that they wanted to make the game as playable as WoW, what happened, they increased the system requirements and took away a lot of potential players that WoW had. They were making the game to be a massive battle across different races home capitals, what happened before launch, they cut it down to one for both faction. They cut classes that people were hoping for(later they put in like we knew they would, but still marketing something then taking it away before launch made a lot of people mad). WAR has nobody to blame but themselves, at every turn they seemed to turn some group of people away from the game, it was doomed from the start because they wouldn't listen to their potential playerbase!

Posted: Aug 11th 2009 3:35PM (Unverified) said

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... I'm sorry - but how is his story any more sad or tragic than anyone else that got laid off? There's nothing new or particularly interesting there, and for the escapist to describe it as "one hell of a story" is kind of pathetic to be honest.

Here's the story - I got hired to be a GM, I loved my GM powers, everyone was happy, people got laid off, everyone was sad, I got laid off I was extra sad.

I know it sounds completely unsympathetic... and well, I guess it is. I know all kinds of people that have lost their jobs throughout the unstable economy... this story is no more interesting, different or compelling.

Posted: Aug 12th 2009 1:09PM (Unverified) said

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Yeah, yeah... WoW sucks, couldn't even get past the box. I am glad so many are having fun with it. Good for you all, but tell me what a great game it is.

WAR, on the other, was a lot of fun. Its combat system was majorly silly, and its crafting was sad, but I could log in and have fun, instantly. The quests were no more mindless than any other MMO, the PQs were innovative, especially for reputation and gear, and the Open Grouping system was cool too. I could take part in a Warband without even having to chat! But a chatless grouping and raiding systems don't build friendships, and for me, that is the reason for longer term play.

The nail in the coffin for me was the diminishing servers. When they downsized to one RP Server I had to make a choice between my Chaos Chosen and my Swordmaster, because I couldn't have opposing Realms on the same server. I haven't logged in since.

Posted: Oct 25th 2009 2:20PM (Unverified) said

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EA has an certain operational strategy.
There was a game a few years back called Earth and Beyond, developed by a small company that they bought up. The killed the game shortly after by not supporting it. Fans are now piecing it back together in essence to say screw you EA, but also because it was a great game, way more entertaining than EVE which was/is the only competition it had.
WAR should have been done differently. Warhammer, and Warhammer 40k which is in development under other owners, are too great an IP to let a bunch of short sighted idiots ruin it, and yet, with Warhammer, like EnB before, it appears to be exactly what is happening.

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