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Reader Comments (5)

Posted: Mar 12th 2009 12:51PM suicideking89 said

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As a former FFXI player and current WoW player, let me reassure you that WoW was a late-comer to the idea of authenticators. Lots of companies whose employees are road warriors or who work from home use the authenticators when tying in to the company servers. In order to connect to my Outlook email I have to use a VPN with one of these authenticators, coupled with a 4 digit extension that I have commited to memory.

That being said, its good to see another MMO offering protection to their customers. In the long run, its less work for their customer service department.

Posted: Mar 12th 2009 1:26PM Krystalle Voecks said

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Oh, I think we're all well aware of security options like this. I've worked in NOCs as well and had to use one to log into any of my accounts.

Blizzard was, however, the first MMO company that I'm aware of to use the keychain authenticators for customers with game accounts. As such, they get the credit for starting it as an option for players within the genre. If another MMO company did it first for customer's accounts, then I'd agree with you.
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Posted: Mar 12th 2009 3:59PM M1sterLee said

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Lol why do people thing Blizzard invented everything? Banks have been using those keys for YEARS! Also, they give them away to their customers because, you know they actually care about their customers security rather than seeing it as a way to make a few more million dollars.

Posted: Mar 12th 2009 7:36PM (Unverified) said

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Who the hell claimed Blizzard invented the key fob? Nice strawman argument. But they were the first MMO company to support one, and for that they deserve some props. My bank doesn't even have that option despite my requests that they add it. It's pretty messed up when my WoW account has more security options than my bank account.
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Posted: Mar 13th 2009 11:58AM Evy said

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Fester: I hear you. My bank's web site is shockingly insecure compared to other sites. ING Direct practically asks me for a retinal scan, but my bank just wants a name and password... a name and password I wasn't allowed to pick and can't figure out how to change, I might add.
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