Sadly most of that article applies to me too, except the customer service issue - in fact I have played and ( spontaneously ) quit some of those very same games for the very same reasons. *sigh*

Despite the amount of time, money & enthusiasm I put it in to MMOs, I cannot say I'm a staunch fan of ANY of them but Guild Wars.

At least my brother is dragging me back in to Guild Wars, and Wintersday starts up tomorrow with new quests and new opportunities to get that tricksome miniature polar bear...