All Jacobs had to do is ask how their latest patch is going.
LOL

For those that don't know, Blizzard has been rushing things, and the latest patch is making things unplayable, causing crashes, tons of bugs and problems. Bunch of friends who still play WoW are really pissed about how they just screwed up the game with the last patch.
Just peak into WoW's official forums for some amusement.

Then of course, he could've asked what Blizzards next new IP will be, because they already ripped off Games Workshops two main franchises.

Or could have asked how many more things from Warhammer Online Blizzard is feeling the need to rush and put into their game.

Seriously, Kaplan is an asshat.