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Reader Comments (17)

Posted: Oct 2nd 2008 5:10PM Rollins said

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I think Warhammer's on the right track here with their Banhammer count. It's out there for all the world to see and makes players feel that they're actually making a difference by reporting the bastards. I know I've been reporting them far more often than I used to.

Posted: Oct 2nd 2008 5:32PM Ripper McGee said

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True, Rollins, but they're already find ways around the mechanisms in WAR. For example, I have spammenot installed, but still get tells that it never catches...
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Posted: Oct 2nd 2008 7:24PM radiofreejohn said

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I kind of disagree. I think that their priority should be to improve the game. At the very low levels, the value of gold towards the RvR is not significant. I think they should have made their assault on gold farmers/sellers more covert, and approached it from an intelligence stand point.

They should have let them continue to spam but muted their accounts without telling them. Tracked their habits and gain insight into the actual activities of the farmers/sellers so that they could better combat them in the endgame where their actions will have more effect on the players.

Their outright assault on the gold spammers will only make the spammers more resilient so that they are harder to get rid of later in the game.
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Posted: Oct 2nd 2008 8:48PM (Unverified) said

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You can't stop them when your very game design encourages them to do it. The economic incentive is too large. Same reason the war on drugs failed.

Posted: Oct 2nd 2008 5:35PM ExcelsiorDDZ said

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Actually there is an addon that works quite well called SpamMeNot and your problems will go away. you can get it at Curse.com

I absolutely hate them, too. But I don't know if it is more of a hate for the spammers or the people taking in the $$ for the game. They obviously like them purchasing multiple copies for their own profit and will go about banning them slowly.

As for the IGNORE not working, they are running a program that will spam, delete the character, re-create the same name character. This effectively bypasses and clears the /ignore command.

Answering these will reach nobody, don't even try!

They SHOULD put the domains they are advertising in the swear-filter so at least the page is not advertised. Then I wouldn't mind.

Posted: Oct 2nd 2008 6:39PM Ripper McGee said

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You posted within a few minutes of me. I have Spam Me Not installed and it's not catching them.

I'm getting a tell from the same person every time I enter a specific zone. This tells me that the spammer is using a macro to query who's in the zone and send them tells. If a spammer is using a UI macro, which the game allows users to create, then could this be resolved by taking away the ability to use UI macros? Granted, in games like WoW and WAR, that comment is considered heresy, but are they really necessary? Do they actually make it easier for spammers?
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Posted: Oct 2nd 2008 10:59PM Itoao said

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I also like Nexon's reaction to general wrong doing in there games by offering rewards to people who report and provide proof of cheating. They post the usernames of people who have been banned and the usernames of the people who receive in game rewards for helping. This would go a long way imo if I get a few shiny every time I report some low life spammer.

Posted: Oct 2nd 2008 5:56PM (Unverified) said

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Until MMOG's start banning *BUYERS* of gold I am not convinced they are truly serious about eliminating the root of the problem.

While it is the sellers that purchase accounts on stolen credit card numbers then, obviously, never pay thus forcing the MMOG operators to lose money due to chargebacks and increased clearing house commission rates they will persist as long as there are sufficient buyers. By reducing the number of buyers you can theorectically reduce the value of in-game gold to the point where it is no longer profitable and they will move on to greener pastures.

You could also try it the SOE way and have specialized servers (like EQ2's Station Exchange servers) where the sale of gold and items are regulated through an official interface. That way, if you are afraid of losing people that prefer to pay their way to the top they have a place to go and you can make money from commissions at the same time.

All official transactions on Exchange servers are safe and characters on the Exchange servers can never move to a "regular" server. A character can be moved *to* an Exchange server from a regular server. This option is commonly used when people want to sell their character(s).

Posted: Oct 2nd 2008 7:15PM J Brad Hicks said

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Exactly. What every MMO on the planet is doing is trying to address a contraband problem at the supply side, while leaving the demand side almost entirely alone. Until there are draconian penalties for taking anything from a gold farmer, for having your account logged in from a known paid power-leveling IP address, until nobody has the guts to try to cheat for fear that they'll lose their ability to play at all, these parasites will be here to do business with the cheaters.
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Posted: Oct 2nd 2008 7:14PM LaughingTarget said

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I think it would be great to track where these people are logging on, finding their character they keep the gold on and then delete THAT account. Don't go after the spam account, kill their product directly.

Posted: Oct 3rd 2008 12:36AM cray said

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I agree that buyers need to be banned as well. It needs to be seen as an unacceptable way of playing the game. If you are struggling or you can't beat the game, then so be it. There are other means of succeeding than buying from gold sellers.

I think there's a culture that seems to foster the idea that cheating in video games is harmless, and not the same thing as cheating in a non-video game like Monopoly or Life board game.

There's also a culture that cheating is a right. This society seems to think their time is more valuable than others. hence they feel no remorse for buying from gold sellers.

If nobody buys from gold sellers then it wouldn't be a productive business.

Posted: Oct 3rd 2008 1:00AM (Unverified) said

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Dealing with in game spammers is a complicated problem, and it will require a complicated answer.

The ban hammer from WAR is a good step in (what I believe to be) the correct direction. Immediate action against the offender. Unfortunately, their implementation is flawed as previously reported. The offenders are getting right back on & spamming the same folks.

CoH/CoV has a similar ability, a /ignore_spammer command, that has support on both the front & back ends to stop repeat spammers.

It worked so well, that the spammers stopped sending both targeted messages to individuals, and broadcast messages. The spammers switched to using the in game email system.

If game developers are able to implement a system that does capture, evaluate, trap, and release messages reliably, I believe they can put a serious hurting on the loot advertisements.

The Supply & Demand portion of the equations is much more difficult to address. People will always look for an easy way to skirt the risk vs. reward mechanism, and I have no idea how to curb the demand portion of the equation.
On the Supply side, I like the idea of things you cannot buy, trade or sell. Completely removing the ability for farming, is the best defense in my opinion.

Posted: Oct 3rd 2008 9:29AM (Unverified) said

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WAR may have the Banhammer but Mythic doesn't offer an effective reporting tool. Blizzard was wise to offer it as part of the chat program. If a spammer comes up in chat, right click on name and go to "Report Spam". Blizzard then bans the account of the spammer. Mythic better to consider a reporting tool before they decide to release a trial program.

Posted: Oct 3rd 2008 10:36AM (Unverified) said

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I was puzzled by the lack of spammer reporting tools too. Even under the Help menu where you can petition and report bugs there no obvious option for reporting harrassment (including spam). Not only should you be able to click on someone's name in a chat window to report (or ignore) them but there should be an obvious option on the Help menu to do so too.
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Posted: Oct 3rd 2008 11:21AM (Unverified) said

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Thanks sooooo much for responding to my question. To update you guys, since I sent this message in to Massively, I have continued to receive goldspam from this character, and he has grown a friend! This gripes me to no end. I'm just trying to go around, crush the Order players, and hang out with my friends in Vent, and I keep getting aggravated by people who are supporting a group of players who are too freakin' lazy to PLAY A GAME!

Just doesn't make sense to me.

Posted: Oct 3rd 2008 2:25PM (Unverified) said

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Take the time, make the effort. Open as many GM tickets as it takes. Don't worry about annoying the customer service folks, that's what they're paid to deal with.

Keep bitching, bitch loud, bitch hard, bitch bitch bitch until you can't bitch no more.

Companies tend to address issues in order of importance, and the easiest way to make your issue climb up that list is to be vocal.

-K
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Posted: Oct 4th 2008 1:13AM Seraphina Brennan said

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On a completely unrelated note...

CONGRATS MR. AND MRS. STALLARD! WOOOOOOOOO!!!!

Enjoy the late nights and crazy amounts of crying. Just remember, each visit to the crying baby nets you 3,000 parental experience. :) That's worth a level up in no time!

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