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Reader Comments (11)

Posted: Sep 27th 2008 6:14PM TheJackman said

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Mythic if you not add a official forum for warhammer. You can stick the game in your popper!

Posted: Sep 27th 2008 6:20PM Sangor said

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Party popper?
Reply

Posted: Sep 27th 2008 9:10PM (Unverified) said

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AGE OF CONAN = CRAP
FUNCOM SUCKS
FUNCOM = CRAP!


So yea, the AOC forums are not friendly, dont try to post there or they will ban you... :

Posted: Sep 27th 2008 10:19PM (Unverified) said

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Eeeek! Who did let george out? :O

The WoW forums ares still completely out of hand from my experience. The time it takes the mods to take down the so called keylogger posts or troll posts over the weekend is a joke.

You can't manage an international forum if you are completely deaf and blind outside of business hours of your local timezone.

Posted: Sep 28th 2008 6:29AM Graill440 said

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Unfortunately the large majority of forum boards are not regulated at all, a few reports being made have comments from the big three such as "we spend less than 20% on all forum boards combined" or " we wait until a poster alerts us", these things coupled with moderators that are undereducated to even understand english and proper context let alone understand what "reasonable comments" as applied to a specific demographic.

the majority of moderators are simply not qualified to be moderators, instead of a tight team on the same sheet of TOS, the norm is a person using their own judgement instead of the posted guidlines, this leads to many a confrontation with posters.

you cannot, and will not find the same two mods on any board that will read and react the same way to any particular post, what is bannable by one mod is no big deal by the tos or another mod, no consistency, and yet the supervisors will never correct the moderators as they prefer to stand behind their employees even if they find they are wrong in actions taken............sounds like baseball umpires, they will never admit to a mistake and when they make them, which is often, they will never correct it.

i am really looking forward to this report.

Posted: Sep 28th 2008 8:20AM (Unverified) said

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There's not really been an MMO yet which has shunned forums so far I think, as a developer in this genre you simply can't afford it. So no, they're not.

Yeah WAR doesn't have forums of it's own, but look at how much Jacobs is hanging around other forums and responding to questions on his blog. User feedback isn't all omg nerf whines and you can't really expect to do well in the longterm if you just tell people what you feel like telling them, they'll fill in the blanks themselves if anything. Think you had an article about this on Massively the other day in fact.

Now you can take this elsewhere as Mythic does and I suppose that's easier maintenance wise, but you're making other sacrifices as well. We're talking MMOs for god's sakes.. community is our lifeblood, if you don't have it, you don't have a game. What better place to foster it than under your wing?

Personally I always have a look at the forums of a server to get a feel of the place before jumping in and the best way to get an impression like that is to not have to sign up for 10 other random sites but to have it as part of the whole package. You're anonymous enough in MMOs (especially in this world of join-leave PQ groups), developers shouldn't make things like this even harder.

Posted: Sep 28th 2008 1:49PM Vandell said

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No.

Some examples:
1) I would have quit World of Warcraft ages ago if the forums never existed. I've had my account active for months just so I could post on the forums. Don't hold me to this, but I would say that it could be a profitable venture.
2) It unifies the community and, consequently, news announcements into one spot. It makes it easier and simpler for players to gather information, ask others for information, and show off their community-based creations.
3) Most fansites aren't popular traffic-wise; tying in with point #2, it's messy to go from fansite to fansite "donating" little tidbits of news in order to bring up their traffic numbers.
4) I believe fansites aren't allowed to be overly critical of the game they're devoted to (as is the case with Blizzard's WoW; not sure if it's any different with WAR). This can lead to skewed insight for the developers, who may or may not get high on the rocker and not seek to do the very best work they can do. Why do awesome stuff when apparently everyone loves your game?

Posted: Sep 28th 2008 2:55PM (Unverified) said

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It's interesting, the lack of Warhammer forums has meant that people don't feel 'entitled' to be able to post any garbage they want on the 'official' forums. (had they existed)

The big problem with forums in large games is that the number of staff and resources needed to run it directly take away from game development.

Take a simple example. Let's say the 'Community Managers' over at WoW make $25K a year. A forum the size of WoW's would need 10, which is a quarter of a million dollars a year. Not to mention the cost for hardware and bandwidth.

Right now I would rather have all hands on deck in the game dealing with the spammers.

What I would like to see is a 'suggestion box' where people can email the developers about bugs and comments. Yeah you can do it in-game, but the 100 character limit is horrid.

Posted: Sep 28th 2008 3:27PM (Unverified) said

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Maybe MMO's should look at a combination of both methods. Have a technical support and bug reporting forum run by the company and let fan sites handle the class and game play issues.

Posted: Sep 29th 2008 6:25PM (Unverified) said

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It frustrates me when a game doesn't have official forums. Especially when they're an MMO. This is something I first saw with Vanguard, which delegated the job of community management to a slew of fan-operated sites.

Then Warhammer did it.

As someone who has run a website where chatting and forums are not the primary focus, but are necessary nonetheless, I know that it is a thankless job. I've spent ten years with approximately 50,000 members on my site in the forums. The infighting. The rumors. The bickering. The flames. The bullies. The passive aggressives. The people who try to control things for everyone else. The people who post random crap for no reason. There are countless things that make it frustrating.

For me, it was so frustrating that I eventually started to just ignore it. I feel bad for abandoning my own site, but the stress and endless, thankless job was just too much. If I were paid to do it, I'd think differently. But for all the money and time I put into the site, the last thing I needed on top of everything was to monitor and babysi 50,000 thin-skins.

But if you're a multi-billion dollar corporation with huge projects and funding and you are expecting to serve a community of several million players, you better have some official forums for people to communicate in.

Vanguard and Warhammer had the problem of delegating this to other fan sites. This meant a player coudl not just go to one official place to get help with technical problems, game mechanics, guild guilding, random questions, criticism, ideas, general discussion or anything else. No, they had to go to ten or twenty different sites. All with their own forums. Some sites catering to specific races or careers or types of players.

If the in-game communication was robust, this might not be such a huge issue. But with a game like Warhammer where you can really only communicate with people in your own party, it feels very distant and unfriendly. Not much talking. Not much discussion. Sure, there's no "chuck norris" conversation crap, but there's also no way to say "hey, is this quest bugged or am I doing it wrong?" or easily build groups or just talk about the game experience.

Yes, forums are a heated place. But they're a necessary place. So pay a couple people to keep them cleaned up and grow a thicker skin. Really, am I supposed to expect that EA or Mythic will read forums and get their feelings hurt over a bunch of upset flamers? Come on.

For all the crap inforums, a properly moderated and staffed one can be very rewarding and build a stronger community. I, for one, seriously miss it. I am thankful that EVE-Online continues to have robust forums (if sometimes a little spammy).

Posted: Oct 1st 2008 8:10PM cray said

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I know there are a lot gamers who will login their MMO's just to chat with friends instead of actually playing the game.

I don't think forums should be required, if anything message boarding takes you away from the game and the entire purpose of 'community gaming'.

However I do think there needs to be a way to incorporate a forum-style community in-game. Perhaps a bulletin board on the wall in a local tavern, or a NPC messenger relays a note to you from a specific group (topic) you have been following.

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