It's very interesting when people say that there are sources of information outside of the gamworld.
A)I doubt mainstreamers alt-tab out or even know what alt-tabbing is. The latter is being learned, but alas people like to stay in the game. I believe it's called immersing oneself.
B)How antisocial of players to point someone to a book without answering at least the person's initial question. They won't look. You might as well not say anything. I'd add ",and welcoming," to "If you don't have anything helpful to say, don't say it. I think in my forceful and bigoted opinion that that's what it takes to be a friend; being both helpful and welcoming.
C)I like what Stallard said about his ignore list. Good times.