| Mail |
You might also like: WoW Insider, Joystiq, and more

Reader Comments (7)

Posted: Jun 12th 2008 2:50PM Nadril said

  • 2 hearts
  • Report
One of the things to remember is that if you take care of your account, and what you download, you should never lose your account.

I want to say the #1 reason for WoW players losing their account is from downloading a new UI mod. Please remember that, even if it is a major site, they simply can't screen all of the content on there fast enough. Because of this be really careful of the UIs you are downloading and you should be a lot safer.

Posted: Jun 12th 2008 7:54PM (Unverified) said

  • 2 hearts
  • Report
Im a very careful person but even the best of us get caught. I had recieved a personal e-mail with nothing more than a picture. Turns out to be a keylogging agent and I lost not just one but several accounts along with my e-mail to get the accounts back. You can never be too careful and just when you think its safe something bad happens. Murphy's Law ftw!

Posted: Jun 12th 2008 11:21PM (Unverified) said

  • 2 hearts
  • Report
The main problem lies on the end of the company, in WoW's case, Blizzard. There are a dozen methods off the top of my head that could be used to prevent account hacking, yet, they haven't implemented anything yet. It would be easy to do, some very basic things, but Blizzard doesn't care, because it hasn't hurt their income much. People who get hacked aren't quitting.

So I blame Blizzard for lack of action on their part to prevent it.

Posted: Jun 13th 2008 10:31AM Ergonomic Cat said

  • 2 hearts
  • Report
But how invasive are those things? I'm not going to accept a second level of authentication. I play my account on 4 different computers in my house, with dynamic IPs from my ISP, so none of those will work.

I'm betting they looked at it and said "We can either make authentication more difficult, and annoy 85% of our clients. Or we can develop a good process for helping people that have been hosed, and get the 5% that are hacked about 50% happy."

Then math said "85% or 2.5%?" And math won.
Reply

Posted: Jun 14th 2008 8:17AM (Unverified) said

  • 2 hearts
  • Report
You think so limited Derek K. There needs to be nothing invasive about added security. What about say a dozen randomized buttons on the screen. They all have pictures on them. When you updated your account security, you picked two unique pictures, say, a flower and sword. When you go to log in, there's a dozen images, and you simply have to pick the two buttons that correspond to the two that you picked when creating your security info. No typing, no confusion, you just pick your two pictures. If they had this, a keylogger would be meaningless. They could of course try to figure out what it is by trying all the various combinations. But this is just a simple method that would increase security without harming customers in any way.

Need to think, not just shoot down ideas that work and are used already by many companies. My bank for example on their login, beyond the login, has me also pick a picture and phrase if I don't log in from my default IP address. Really simple, and it works. Pick the wrong one, that IP address is banned from logging in for an amount of time, might be 30 minutes, never got it wrong so far.

There was ways to fix the log in process, the first key one is to have forum login's seperate from account login's. That's the first thing to do . But beyond that, so many easy ways they could fix things, from an onscreen keyboard, to image selection, that would prevent the majority of these account hacks. They are just too lazy to do so.

Posted: Jun 18th 2008 10:45AM (Unverified) said

  • 2 hearts
  • Report
Blizzard could easily allow players to opt-in to a higher-security login system, such as one that requires a USB hardware key. Players wouldn't be required to use it, but those who want to would have the added security.

Posted: Jun 20th 2008 11:09AM Ergonomic Cat said

  • 2 hearts
  • Report
As an option, I'd be fine with it - allow those that cared to do something more secure. Those that don't, stick with the basics.

Forum account is a big thing, I'll agree - it's pretty stupid to use the same user/pass.

But as far as the multiple icons or the like? Eh. I'm lazy. I get annoyed every time my bank makes me put in my pin via the on screen keyboard. I don't get too upset, because it's my bank. But my WoW account? I play enough MMOs, and log in and out of my account often enough, that I think that would annoy me enough to pick another MMO.

I know, it's pretty sad. But it's also true, and I suspect I have more patience than most of America.
Reply

Featured Stories

Betawatch: May 19 - 25, 2012

Posted on May 25th 2012 8:00PM

Coming soon
Engadget

Engadget

Joystiq

Joystiq

WoW Insider

WoW

TUAW

TUAW