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Reader Comments (12)

Posted: May 30th 2008 9:07PM (Unverified) said

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They handled it poorly. Any time you punish players for your faults is bad. They had the bugs in there, they are responsible to fix them. They are simply doing as many corporations do these days, which is treat every one like criminals, and too bad if some innocents gets screwed over in the process. It's a failure on their part, and the players get punished for it.

Posted: May 30th 2008 9:18PM (Unverified) said

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Heh. Innocents getting screwed over? They abused an exploit to gain gold. Sure, in a perfect world, that bug wouldn't be there. But they knew it was a bug, they didn't report it, and they intentionally exploited it for their own gain. To hell with them.

Posted: May 30th 2008 9:32PM (Unverified) said

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Innocents as in people that didn't use the exploit. Did you read the article or are you that dense? The point is that they suspended accounts that were not guilty in the first place, which is the same point ScytheNoir was making. I'm sure you'd be singing the same song if your account was suspended while they were investigating exploiters and you hadn't done anything wrong in the first place.

Personally I think exploiters should be banned to a point. Duping should incur account deletion, but something like finding a spot where NPCs can't hit you and pulling to it shouldn't. I'm sure many disagree with making a distinction, but I think it's valid.
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Posted: May 31st 2008 1:02AM (Unverified) said

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Reader,
The problem is that *everyone* was innocent...or so the forum trolls insisted. Uh-huh. The amount of venom being spit at Funcom by the same five people who were bumping the same two threads was indicative of their naiveté. One person with 160+ insisted that he knew FOR A FACT that none of his guild members exploited. I say again...uh-huh.

ScytheNoire,
Pound sand. This is not a new issue. No software is perfect and the fact that a bunch of chuckleheads got banned for purposefully exploiting isn't just good, it's freaking great. Have fun with your ban and the ban of your fellow chuckleheads.

Your argument is, in essence:
"LOL..if u dident want me 2 steel it u shuld have gottan a better lock. LAWL. Oh shi......Im banned?!"

LOL, indeed.
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Posted: May 31st 2008 3:32AM Greeen said

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If the bugs are so serious, why not take down the servers for a day and ensure the patch goes live? This will of course piss off many people, but it would get less banned and you can always compensate with additional gametime.
This is what you get if you rush a game out the door. Boy am I glad after having seen the beta that there was a delay to begin with. Imagine the game as it was 3 months ago.....

Posted: May 31st 2008 8:04PM Ghen said

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Yeah, um.. 1% population ban or 100%? I'm sorry, but I don't see the up side here.
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Posted: May 31st 2008 12:59PM (Unverified) said

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I think they did it fine. Slap hard the first time

Posted: May 31st 2008 7:59PM (Unverified) said

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But what of the supposed people who did nothing wrong? Should a game company just meet out heavy-handed justice, and to heck with determining actual guilt first? Suspend all suspects, then sort it all out? That's what you do with mob scenes, not game cheaters.
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Posted: May 31st 2008 8:03PM Ghen said

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Cala, I think speed is more important to quality in this case. Show no mercy to people exploiting holes in the system now so that they think twice later. If people wrongly banned are allowed back in the game after they are checked out then give them free game time and a unique in game item to say sorry.

Of course then you learn from this lesson and find easier ways of determining exploiting characters but the next time this happens they will have more leeway in turn-around time before it affects their bottom line.
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Posted: May 31st 2008 4:53PM (Unverified) said

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Show no mercy I say, as long as they do the same to gold farmers.

Posted: May 31st 2008 9:54PM Jeromai said

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A game company's MMO is not a democracy. It's a dictatorship. (Best if it's a benevolent one, of course. And if they listen and take feedback into account. But it's still a dictatorship.)

So suspend all suspects first, then sort 'em out.

Better to have heavyhanded justice than no justice whatsoever, or biasedness supporting one group over another. (Hmm, another MMO rumor comes to mind.)

All of the banned accounts must have done something that brought them to suspicion, whether it's gained money or levels a bit too rapidly or triggered some other alarm limit. You want to stop that game breaking activity for the time it takes to verify usage of an exploit or not (couple days?).

And it's not as if suspended accounts cannot be reinstated. If it really turns out that someone is innocent, then apologize and like Ghen says, give 'em a freebie. One more mammoth or rhino for wasting your time...

Being heavy handed adds a deterrence factor the next time someone thinks about making use of an exploit, even just once.

Posted: Jun 10th 2008 12:15PM (Unverified) said

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I got kicked from a server in the middle of playing, and in my email I received a general customer support form entitled ""Age of Conan: TEMPORARY SUSPENSION TICKET"

There was no information on WHY i was suspended or for HOW LONG. Is this customer service? It seems to me that suspension is more effective when people know why they are being suspended.

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