Sony Online Entertainment is hiring for a few positions, and is soliciting resumés on its game forums.Specifically, it's looking for customer support representatives to work with knowledge base articles for Free Realms and Vanguard. The job descriptions note that SOE's knowledge base articles are extremely important because they're the first and most common point of contact for customers. The CSRs will be responsible for producing, reviewing, and regionalizing knowledge base content.
The jobs appear to be entry level -- only a couple of years of gaming experience and a high school diploma are required. So if you know your MMO stuff, you live in or near San Diego (or are willing to move there, presumably), and you're out of work, e-mail SOE your resumé. You never know; it might be good.
