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Reader Comments (6)

Posted: May 23rd 2008 11:06PM (Unverified) said

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I predicted that AoC would have an excellent launch- I knew Funcom was well aware of everything they had riding on Conan and how badly it'd go for them if it was more AO than AoC. I'm glad to hear the launch went off so well.

However I confess I'm mildly concerned at the fact that the AoC forums remain closed to non-subscribers. While certainly information from it can and has been leaked to the outside world I'm puzzled that Funcom would prevent non-AoCers from using a perfectly valid method of research. Of course you should not allow non-subscribers to *post* but not allowing them to browse is strange.

I chalked it up to them wanting to prevent outsiders from flooding the servers during the hectic opening hours and days- perfectly reasonable. But it's been a week and they're adding new game servers, as this site has just reported. I'm having a hard time believing at this point that they aren't similarly prepared for high capacity on their forums.

What gives? A good question Massively could ask.
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Posted: May 23rd 2008 11:39PM (Unverified) said

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I'll go ahead and answer that one for you. :)

Capacity planning is difficult, at best, for game servers, but 700,000 copies of a game sold at launch means 700,000 potential forum accounts. vBulletin can probably handle that kind of load (disclaimer: I run vB on my own message boards) so I am guessing that the limitation isn't technical.

It is a fair question, but my guess is that Funcom doesn't have the same "unlimited" resources that Blizzard has, and they have chosen to allocate those resources to keeping the game running smoothly. Having customer service folks in the game is more important than having them police the message boards. That might change in a few more days or weeks, but right now, I would imagine that Funcom has "all hands on deck" to keep the customers happy in game.

Moderating forums is a full-time gig on a high-volume message board, and limiting access to subscribers insures a high signal to noise ratio and an audience that likely to behave themselves. Letting non-subscribers in greatly increases the likelihood that trolls, spammers, and other undesirables would get in and make a royal nuisance of themselves.

Either reason is good enough to limit access to the forums to subscribers, but if I had to pick one, I'd go with the second reason. You're right, it *is* a good question to ask the gang at Funcom. I'll see what I can do.

-K
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Posted: May 23rd 2008 11:48PM (Unverified) said

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Thanks for the prompt response!

I agree completely with everything you said, I just thought I should clarify though, I didn't mean outsiders should be allowed to post, just browse the general forums and read threads and what not. For example, although I don't have an account with them currently I can still read the EQII forums and peruse them at my leisure.

As things stand at present you can't even see the forums unless you have an active AoC account.

Unless of course you meant that non-subscribers reading would cause AoC trolls to come out of the woodwork to put on a show for them. :P

Anyhoo, thanks for promising to bring it up, all the same.^^ I'll look forward to the response. Your article overall was nicely written and answered a lot of questions I had, it's a very good overview of the game as it stands and has added nicely to the slew of perspectives I'm getting. Hope you're having fun with it!
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Posted: May 24th 2008 9:20AM (Unverified) said

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I can think of only two reasons why they would prevent non-subscribers from even reading the forums. For one they might be concerned that it could cause too much traffic on the website. While admittedly a possibility, I should think they would want as much traffic drooling over AoC as possible. The second possible reason is that they want to limit information flow to the non-subscribers. It's not entirely unreasonable if you consider the general nature of MMO forums. If you take a look at WoW forums, it's filled with complaints and just plain QQ's about the smallest of matters. Forum goers are far more likely to post about their issues with the game than they are about the things they like. It's easy to understand that Funcom might not want this to be the source of information potential customers use.

Personally I hate it. It's easy for an experienced forum reader to separate the insignificant QQ from actual good information. The game seems really interesting but for example, I can't be sure how my computer will run it and the official forums would be the best place to find that kind of feedback from people who have similar systems.
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Posted: May 24th 2008 9:59AM (Unverified) said

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Here is the word straight from the patcher...

"If you try to access the forum without using an active game account like Early Access, or the Retail version of the game, you will not be able to access the forums for now. In the future we will enable reading for all visitors, but we have to focus ourselves on the paying customers for the time being."
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Posted: May 24th 2008 4:21PM (Unverified) said

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As someone with access to the AoC forums at the moment, I can fully vouch for the high QQ to real player ratio on the boards at the moment. It has gone so far that one of the developers even made a thread to the effect of 'for those not playing, don't pay too much mind to these QQs'.

In my experience so far, the QQs are indeed unfounded. The game is great, awesome launch, very good graphics and gameplay alike. Unlike Vanguard, this one is most definitely not a flop. Not to say it doesn't have its flaws - all games do. However, the vast majority of QQs found on the official forums right now revolve around the concept that AoC isn't WoW with better graphics, thus people are upset. The gameplay is different, the structure is different, there is a lot more instancing, etc.

I don't blame Funcom at all for blocking out potential customers from a cess pit of unhelpful and unneeded comments. I think they could do a better job drawing attention away from the forums and to other media - the AoC wiki, for instance - but that's neither here nor there.
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