The Daily Grind: By Crom?

I would have loved to play today but Funcom canceled my subscription and banned me from their forums because I only have a preorder key and cannot get my account unfrozen till I put in my retail box key. But the Retail box key won;t get here till tomorrow.

So yeah Funcom has terrible customer service, and I am not even sure I want to play now.

Does someone want to give me a buddy key? (I Known its a long shot)

I will be your new friend ingame and out and join you on your server!!! Really and I am sure to buy it already got 50 of 60 bucks needed! (I am a pve player). I do need friends!

I really did love the beta!(no frame rate issues here at all)

Email: jhj_saat@hotmail.com
Processor:

Intel Core 2 4300
(2 CPUs), ~1.80GHz
Memory:
2000MB RAM
Hard Drive:
300 GB Total
Video Card:
NVIDIA GeForce 8800 GT 512

No you can blame Funcom, because this was never communicated to the end consumer, I could care less that fake keys were made. It is their job to handle that not punish a paying customer by taking away access, and not even telling us until we have to basically backdoor our way into the forums, because we are now banned.

If this was an issue why even allow preorders to setup subscriptions? Why wasn;t this communicated that a preorder would require the box key to play the game? Every game I have played that had either a preorders and/or early access gave a grace period so that your account did not just shut down on the day of launch.

No this debacle is purely an organizational screw up and a lack of concern for the consumer.

I spent all day today and most of last week hoping Massively would actually do some AoC coverage. Instead we get this cheap journalism trick where the readers supply the story.

Yay!

I don't know what you're talking about. I only have an early access key and I'm still able to play the game fine.

Now I did read that you'll get your early access revoked if you cancel a preorder. Is that what happened?

I felt the game looks great. But that was about it for me. Then new way to attack is no more than a gimmick, it will not change anything, epically after just start marcoing all their functions.

The finishing moves are great but the overall PvP was boring in my opinion.

The questing felt more FedEx than WoW's questing system.

Overall the game needs more polish to its game play before they regain my interest.

Been playing and loving it since Saturday.

On the pre-order debacle, you can only continue to play if you paid the $5 for Early Access (which as we all know, got shut off). It's a real mess; they never should've charged for early access, and they shouldn't have sold more pre-orders than they could handle.

I can only say that to me, the game is worth playing and worth putting up with Funcom's apparently poor customer service.

I was delighted to find that there were some interesting and fun quest chains in the first 20 levels, compared to many games where early quests are pretty dull.

Fighting picts & pirates from level 1 was fun, too. No killing tiny rats or kobolds or whatever.

I enjoy the combat system. I didn't expect it to be some radical shift in MMO playstyle, and it isn't. But its still fun and has a good feel to it.

Now I just need Best Buy to get retail boxes in.

I wish the industry's whole preorder process could be revamped. But my current dissatisfaction is with Amazon. I purchased my preorder many months ago. They were late getting me my preview key so I missed the sign-up. And now they haven't even shipped the retail box to me yet. So I probably won't be playing until the 23rd or 24th. I would have preferred being able to purchase it directly from Funcom on their website, downloading the client a la NC Soft. Optical discs and retail period seem so dated and unnecessary to me.

I've been playing AoC all weekend and I am 100% Impressed with this game. Best looking MMO on the market and will be I guarantee for at least a year to come. Quests are dynamic and fun. Performance is EXCELLENT! with no crashes or bugs to be seen. Voice acting is best I've ever heard in a game. If you think combat is button mashing you could not be more wrong. The new combat system really shiens in PvP.

Conan is a BUY folks. You're missing out not playing this great addition to the MMO genre.

mark: u must work for funcom or never played the game, all my experiences with it are almost polar opposites... it is button mashing, theres was a 10k repeatable quest that lvld tons of ppl to 80 instantly and they take it down for hrs daily in the middle of the day and during prime hours
quests are all marked with exactly where u need to go to the point of annoyance (dont expect to have to explore anything unless you just want to)
their instant access war more of less a scam, starting it late and having constant downtime was little over 2d of scattered playtime which they then removed Dx10 until august when they said they will unveil it in germany ( wasnt Dx10 at launch on of the major salepoints)
on top of junky customer service they also switched one of the most popular pvp servers into cultural, after all the early access people grinded up expecting standard ruleset with the headstart they purchased
But the best of all is how they lock out buddy keys to boost box purchase #'s and lock the forums so no one can read the reviews or specifics (fyi you dont have archetype choices anymore like they said, its a choose your class like every other game)

I finally bought AoC a few days ago to see if it lived up to the hype. Answer: no.

I bought the game in a store, but still couldn't actually play it for three days, due to various problems with the installation (even though my computer has more than enough memory and a great graphics card). I emailed Funcom half a dozen times asking for help with the installation. They either didn't respond, or responded with automated messages telling me to check the quagmire that is their forums. Finally, I found the solution on an alternate forum and started playing.

I admit, I was impressed. I like the game's visuals and music. Then, the freezes started. My computer kept locking up and needing to be turned off. I emailed their tech support several times, detailing the problem. No response for four days. During that time, my computer froze up about a dozen times (usually in the same areas/instances).

Finally, I received a snarky reply from a tech support guy who misunderstood my reports and told me instead how to fix a problem I wasn't even having! When I replied with clarification, he wrote back (still snarky) and said, basically, "We're working on it."

Getting back to the forums... yeah, I can't log into those--even though I'm using the right password and login.

Here's my favorite part of all this, though: when I use AoC's online form to send a message to customer service, I get an undeliverable message sent to my supplied email account!

AoC would be a lot of fun with about six more months of debugging. I should add that I've NEVER had these kind of problems with World of Warcraft, or WoW's customer support.