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Reader Comments (52)

Posted: Mar 4th 2008 5:06PM (Unverified) said

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WoW end of

Posted: Mar 4th 2008 8:54AM (Unverified) said

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EvE Online does okay. They get a lot of flak, but there are only 20-30 thousand users online at any given time and (I think) the GMs are only human. They've responded within a few days to my complaints/issues, usually in a courteous and efficient manner.

Pirates of the Burning Seas, however, has yet to establish an apparent online prescence with its GMs. They have a /support link, haven't tried it yet, as I really haven't run into any serious bugs or contentious issues - yet.

Posted: Mar 4th 2008 1:59PM (Unverified) said

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Tabula Rosa has some decent GM's, and some terrible GM's.....Some GM's are helpful, and others dispose of the ticket quickly with little support or information. So, I'd rate them a medium....

Although customer Services takes many days in WOW, their GM's seem to have a great sense of humor, and I've never had trouble getting what I needed accomplished.
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Posted: Mar 4th 2008 9:17AM (Unverified) said

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WoW has some pretty fun GMs, I love it whenever I get a GM response to one of my queries. They always have some sort of odd entrance, and are usually rather humorous.

Posted: Mar 4th 2008 9:31AM (Unverified) said

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EVE without a doubt. And they like beer, who can't love 'em!

=)

CrazyKinux
http://www.crazykinux.com

Posted: Mar 4th 2008 10:35AM Rollins said

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Tabula Rasa has some really good GMs.

GM_Rofl, for instance.

Posted: Mar 4th 2008 11:16AM Norvak said

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AO has the best GMs ive met.

Eve has good GM's

WoW has horrible GM's

Posted: Mar 4th 2008 11:29AM (Unverified) said

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DDO's GM's aren't really funny, but I get responses in about 5 minutes and they're very accomodating.

Posted: Mar 4th 2008 11:32AM (Unverified) said

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CoX had amazing GMs when I played it. Response times were fast and they were always helpful.

Posted: Mar 4th 2008 12:06PM starka1 said

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Had really good experience with DDO GMs.

Not so good experience with CoX GMs, almost made me want to quit a few times with canned "working as intended" responses.

Posted: Mar 4th 2008 12:22PM (Unverified) said

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I've had the best experience with gm's in Tabula Rasa.

Posted: Mar 4th 2008 12:27PM (Unverified) said

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TR has good GM's. Petition the problem and you have an answer usually within minutes with good results.

Posted: Mar 4th 2008 12:33PM (Unverified) said

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I've played almost every MMO out there, and without a doubt, Tabula Rasa GM's are the best. No contest.

Posted: Mar 4th 2008 12:46PM Aganazer said

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I've been playing MMO's since opening day of UO. The only game that I have seen the GM's get actively involved in is Tabula Rasa.

Posted: Mar 4th 2008 12:48PM (Unverified) said

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Tabula Rasa's GM's are so quick to help that an hour wait now seems unreasonable to some players :) Even better, more often than not they actually CAN help then and there rather than pass the buck to developers.

Posted: Mar 4th 2008 12:59PM (Unverified) said

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For myself, the LotRO admins have been uniformly great, and very responsive. Good experiences all round with them so far.

Posted: Mar 4th 2008 1:07PM (Unverified) said

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I have never seen GMs more friendly, fast, and who will log in and get involved than I have with Tabula Rasa. They are the best GMs in any MMO I have ever played.

Posted: Mar 4th 2008 1:23PM (Unverified) said

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I've played UO, EQ, EQII, WoW, DDO and now Tabula Rasa. Without a doubt, my best GM experiences have been with the TR staff. Not only do they make sure you're problem is solved but they pay attention to the community boards so they can find out what problems people are talking about.

Posted: Mar 4th 2008 1:32PM (Unverified) said

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I've been playing MMOs since Ultima Online Beta 2. I've played EverQuest, WoW, and many others along the way.

By FAAAAAAAAAAR the most caring, fastest reponding, friendliest, and best GMs I've ever experienced in an MMO have been the GM's of Tabula Rasa. No B.S. No Hype. Simply the evaluative truth. I've TALKED personally with more staff in game in Tabula Rasa than any of my MMO experiences combined.

Posted: Mar 5th 2008 11:15AM (Unverified) said

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Richard Garriot's Tabula Rasa has by far the best Community, GM and Developer team on the planet. Their customer service both in game and in the daily forums is outstanding. There have already been many times in this young games life where the GMs have come in game to help people with bugs, to help complete missions or just to screw around. In the "unofficial" forums they post consistently and will answer direct questions and concerns. We have already seen player feedback surface in game proving the Tabula Rasa Staff's commitment to customer service and player relations. This is not to mention the events staff that will participate in game by controlling npc's, spawning extra mobs and over all helping to coordinate player run events. 10/10

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